Management 5312 004 Spring 2011 UT Arlington Fort Worth Center Management is an endeavor which involves working with and through people to accomplish the goals of an organization a business firm hospital or government agency This course is about management concepts and managerial decision making Attention will be devoted to the systems and behavioral contexts of management theories of management and organization management functions planning organizing directing and controlling and the relationship of the organization to its environment task technological economic and social Objectives of the Course During class sessions the student will hopefully progress toward attainment of the following objectives 1 Become familiar with the managerial process and its key elements a Planning through examination of goals strategies policies and performance plans b Organizing through examination of structure and design authority division of labor departmentation and issues of differentiation and integration c Directing through examination of the influence process motivation communication leadership and work group behavior d Controlling through examination of basic steps in the control process the budget and control systems 2 Understand the effects of the total system organization on workplace behavior 3 Comprehend the relationships between the organization and its environments task economic technological and social 4 Recognize the applicability of management concepts to nearly all forms of organized behavior 5 Understand individual and small group behavior and the impact of organized collective behavior on the individual the organization and society 6 Become acquainted with managerial decision making through the study of typical situations in organizations 7 Develop greater skill in decision making particularly in human problem situations through emphasis on a Observing and becoming sensitive to potential problem situations b Diagnosing problem situations c Identifying and stating a problem s d Selecting a course of action from a set of alternative solutions e Implementing and monitoring a chosen course of action 8 Develop a personal philosophy of management that will enable one to perform effectively as a manager Syllabus MANA 5312 004 Spring 2011 1 Required Text and Study Materials An essentials text several management cases and a few exercises and instruments will be used in the course The following text has been ordered and made available by the University Bookstore Thomas S Bateman and Scott A Snell Management McGraw Hill 2011 ISBN139780077404321 416 pages Harvard Business School Cases Seymour The case of the Mismanaged MS McManess and Sucher The Ritz Carlton Hotel Company 9 601 163 Heskett Southwest Airlines 2002 An Industry Under Siege 9 803 133 Bartlett ABB s Relays Business Building and Managing a Global Matrix 9 394 016 Wruck and Roper Cytec Industries Spin Off A Sink or Swim 9 897 053 Gittell and O Reilly Jet Blue Always Starting from Scratch 9 801 354 Gittell and Brown Reading Rehabilitation Hospital 9 898 172 Holland The Portman Hotel Company 9 489 104 Ellet How to Analyze a Case 2449BC Everatt Slaughter and Xiaojun Intel in China 9A99C007 Hardymon and Leamon The Perfect CEO 9 805 156 Klein and Garvin PPG Developing a Self Directed Workforce A 9 693 020 Harvard cases can be obtained from Harvard Business School Publishing use the following url http cb hbsp harvard edu cb access 8390306 You will need to have a credit card to purchase the cases the educational rate is 3 95 per case or per item There are eleven items to purchase You will not purchase Mismanaged MS as it will be distributed in class Instructor and Facilitator David A Gray Office Room 334 College of Business Administration Telephone Office 817 272 3387 Cell 817 247 6896 Office Hours Monday s 5 00 PM or one hour before class Syllabus MANA 5312 004 Spring 2011 Fax 817 272 2073 E Mail gray uta edu 2 Course Requirements The final course grade will be determined by a weighted average computation of scores on case text exams a group written case analysis and report and class and group participation or an individual s contribution to group work products Weights for these items are as follows Case text Exams Written Case Analysis and Report Class Group Participation 40 percent each 10 percent 10 percent Approximately half of one s course grade will be determined by individual performance and about 50 percent of one s course grade will be reflective of his her contribution to the group s performance Exams will be objective and essay problem in format and cover cases and related text chapter material Exam dates are March 12 or 21 and April 4 The exams consist of two parts The objective multiple choice part of each exam will be taken in class on an individual basis The essay problem part of the exam is to be completed as a take home and groupbased exam A written case analysis report is required for the Portman Hotel Company This is a group report all reports are due during the class for which the Portman case has been assigned The case report will be evaluated primarily in terms of content but a small fraction of the report score will be based upon organization English compositional quality organization and appearance Class Participation is essential for an effective case learning process The course instructor will lead case discussions students will not be making oral case presentations Much of the case discussion will be affected through a question and answer format Class attendance is obviously necessary for class participation Please read and be prepared to discuss the Mismanaged MS case for class on February 26 first session Also read How to Analyze a Case before the first class meeting Alternative frameworks for analyzing cases will be discussed case briefing sheets are contained in later pages of the syllabus Syllabus MANA 5312 004 Spring 2011 3 Group and Case Assignments Groups of four or five students will be formed the first day of class using a random draw procedure Once formed and following the first class groups should set meeting and information sharing arrangements task assignment and completion procedures and case report and presentation discussion details Management of the team or group process and its output are responsibilities of the group Team objectives task and role assignments group control functions and leadership are to be determined by each group Members of each group should agree early in the session