FVCC HS 250 - Skilled Interviewing and Counseling (31 pages)

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Skilled Interviewing and Counseling



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Skilled Interviewing and Counseling

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Pages:
31
School:
Flathead Valley Community College
Course:
Hs 250 - Interviewing/Crisis Intervention
Unformatted text preview:

Essentials of Intentional Interviewing Counseling in a Multicultural World Allen E Ivey University of Massachusetts Amherst University of South Florida at Tampa Mary Bradford Ivey University of South Florida at Tampa and Microtraining Associates Inc Copyright 2008 Brooks Cole a division of Thomson Learning Chapter 1 Skilled Interviewing and Counseling Copyright 2008 Brooks Cole a division of Thomson Learning Chapter Goals Define and discuss interviewing counseling and psychotherapy Assess yourself as holistic and a unique multicultural being Recognize the importance of a positive approach Define cultural intentionality and intentional competence Copyright 2008 Brooks Cole a division of Thomson Learning Slide One Chapter Goals Slide Two Gain knowledge of the microskills hierarchy Recognize that microskills are used in all counseling theories Record document your natural style Compare your natural style with your subsequent skill development Copyright 2008 Brooks Cole a division of Thomson Learning Interviewing Basic process for gathering information problem solving and advice giving Interviewers may be Guidance and counseling staf Medical personnel Business people Wide variety of helping professionals Copyright 2008 Brooks Cole a division of Thomson Learning Counseling Counseling is more intensive and personal than interviewing Counselors help people with normal problems opportunities Counseling most often associated with Social work Guidance Pastoral counseling Copyright 2008 Brooks Cole a division of Thomson Learning Psychology Psychiatry to a limited extent Psychotherapy Psychotherapy is more intense than counseling Focuses on deep seated personality or behavioral difficulties Intentional interviewing skills are equally important for efective psychotherapy Copyright 2008 Brooks Cole a division of Thomson Learning Interrelationships Interviewing Counseling Psychotherapy Figure 1 1 The interrelationship of interviewing counseling and psychotherapy Copyright 2008 Brooks Cole a division of Thomson Learning Clinical Counseling New Terminology Covers the same areas as shown in Figure 1 1 Engages in therapeutic practice Demands competence Interviewing Counseling Diagnosis Treatment Copyright 2008 Brooks Cole a division of Thomson Learning Multicultural World Slide One As all behaviors are learned and displayed in a cultural context all interviewing and counseling are multicultural Paul Pedersen 2006 Copyright 2008 Brooks Cole a division of Thomson Learning Multicultural World Trust Is the Issue Slide Two Account for cultural diferences Ensure minorities receive mental health care tailored to their needs Discuss obvious multicultural diferences early in the session Use common sense and skilled judgment Copyright 2008 Brooks Cole a division of Thomson Learning RESPECTFUL Model Multicultural Review Issues D Andrea Daniels 2001 R Religion spirituality E Economic class background S Sexual identity P Personal style E Ethnic racial identity C Chronological lifespan challenges T Trauma F Family background U Unique physical characteristics L Location of residence language Copyright 2008 Brooks Cole a division of Thomson Learning Positive Orientation Focus on Strengths and Wellness Story As told by the client Positive Assets Build on positive aspects and client s strengths Restory Generate new ways for the client to talk about themselves Action Help the client bring new ways of thinking and being into action Copyright 2008 Brooks Cole a division of Thomson Learning Positive Orientation Drawing Out Client Stories 1 St o ry rch a e S set s A e itiv s o P 2 Listening Strength Development New Perspectives Action Planning A 4 on i t c Copyright 2008 Brooks Cole a division of Thomson Learning 3 Re st or y Cultural Intentionality Alternative for Cultural Diferences Cultural Intentionality is assessing client cultural background and flexing microskill application to achieve specific results Recognize that the result achieved from use of specific microskills may vary widely among clients from different cultures Copyright 2008 Brooks Cole a division of Thomson Learning Cultural Intentionality Alternatives for Cultural Diferences Know and integrate communication styles and relationship experiences of diverse cultural groups into your own personal helping style Age Ethnicity Health Race Individuality Ability Gender Lifestyle Sexual Orientation Religion Spirituality Copyright 2008 Brooks Cole a division of Thomson Learning Disability Development Intentionality Developing Multiple Responses Intentionality is acting with a sense of capability Choosing from among a range of alternative actions thoughts and behaviors in responding to changing life situations Copyright 2008 Brooks Cole a division of Thomson Learning Intentionality Developing Multiple Responses Listen first solve problems later Avoid perfect solutions Avoid jumping to the right response too soon Adapt your style to suit diferent individuals cultures Copyright 2008 Brooks Cole a division of Thomson Learning Intentional Competence Developing Multiple Responses Intentional Competence is integrating your natural style self understanding and artistic abilities with the somewhat predictable client responses from your use of the microskills allowing you to flex and change direction in order to be with your client in new ways required for their development Copyright 2008 Brooks Cole a division of Thomson Learning Intentional Prediction Expect Specific Results From Specific Use of Microskills As an example Open Questions Begin an interview Open new topics and pinpoint clarify details Identify specifics Assist with client situation assessment Closed Questions Focus the interview Reveal specific details Close down client talk Increase interviewer control Copyright 2008 Brooks Cole a division of Thomson Learning Predicted Result Expect Specific Results From Specific Use of Microskills As an example Open Questions Encourage more pertinent detail Clients talk more and give more detail Closed Questions Encourage more focused client talk Encourage more pertinent detail Encourage less wandering Clients provide specific information Copyright 2008 Brooks Cole a division of Thomson Learning Microskills Approach Intentional Client Interaction Foundation of intentional interviewing Communication skill units of the interview Summarizes successive steps Provides diferent alternatives for use with diferent clients and in diferent situations See Figure 1 2 p 13


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