Supermarket Pharmacy Butch Henderson, P.D., Pharmacy DirectorKlein’s ShopRite Pharmacies of MarylandCommunity Pharmacy Outlets05000100001500020000250001998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010ChainIndependentMassMerchantSupermarketCommunity Pharmacy OutletsChain Stores Independents Supermarkets Mass Merchants Number of Stores 22,424 20,160 9,333 8,217Average Annual Sales6.1 million 3.8 million 35 million 73 millionAverage Annual Pharmacy Sales 4.7 million 3.5 million 4.2 million 4.4 millionPercent Pharmacy Sales 78% 92% 12% 6%Number of Rx Dispensed Per Community OutletChanges in Total Rx Dispensed (2009-2012)Changes (%)Employment and SalaryTotal Employ.% Change vs. 2011Average Annual Salary% Change vs.2011Chainand Independents122,8402.7%$116,9802.6%Supermarkets22.5901.7%$111,0402.0%Mass Merchants31,8702.2%$117,9903.8%Mail Orders3,1108.7%$109,6403.2%Reasons For Using A Specific Pharmacy • Safety Issues:• Minimize the chance of drug interactions• Familiarity with patients’ disease states• Decrease medication errors • Increase adherence • Prevent duplicate therapies • Recognize any potential barriersReasons For Using A Specific Pharmacy • Service Issues:• Pharmacy has prescriptions in stock• Pharmacy protects privacy of health info• Pharmacists coordinate care with doctor or other medical personnel• Feel safe/secure while shopping/filling RXs• Comfortable pharmacy waiting area• Trusting relationship built among pharmacy staffs and patientsReasons For Using A Specific Pharmacy • Convenience Issues:• Ability to call ahead to have RXs ready• Pharmacy hours are convenient• Pharmacy is conveniently located/accessible• Wait times to pick up/drop off prescriptions• Ability to get RXs filled at any store in chain• Ability to easily view/retrieve RX’s recordsSupermarket Players Local/RegionalNational AldiDelhaizeKrogerPiggly WigglySafewaySuperValuA&PBI-LOBruno'sHarris TeeterKing KullenMars, PublixRoyal Ahold (Giant/Martins, Stop & Shop, Ukrops)ShoppersShopRiteWeisWegmansSupermarket Pharmacy Traits• Destination department within a grocery store• Allows one-stop shopping for customers• Median number of prescriptions filled per day: 126 (850/week)• Growing array of Health and Wellness initiatives and services“Pharmacies are strategically essential to food retailers. The health and wellness initiatives that many supermarkets emphasize are anchored in the pharmacy. Pharmacists bring expertise and credibility that help these initiatives succeed.”-Catherine Polley, FMI Vice President, Pharmacy ServicesSupermarket Traits Trips Dollar/Trips % Changevs. 2008Grocery4.60$44.43-12.21% Supercenter0.60$57.60-69.23%Mass Merchant0.70$49.48-52.70%Drug 1.20$22.48-6.97%Dollar1.00$29.03-1.96%Club1.00$93.61+20.48%Average Shopping Trips Per Month and Dollar Per Trip, 2012Health & Wellness • Patient-Centered Care• Health Screenings• Walk-In Clinics• Nutrition Counseling• Health-Focused Recipes• 340B Drug Programs (reduced pricing for the uninsured)Medication Therapy Management (MTM)• Key component of the Medicare prescription drug benefit which began on 1/1/2006• Critical opportunity to demonstrate the value that community pharmacists bring to the table• Promote community pharmacy-based medication therapy management services and providing education and resources to help implement these types of programs• Outcomes, Mirixa, P3Flu Shots/Vaccinations• Robust Flu Shot Programs in most Supermarkets• 40,000 flu shots administered at ShopRite Pharmacy locations in 2012• Pharmacist administered immunizations allowed in all statesUnique Opportunities• Free Diabetes Meds• Free Vitamins (Childrens/Prenatal)• Catalina Health Resources• Generic Discount Programs• Community Outreach• Health and Nutrition Programs• FoodTechnology and Automation• Kirby-Lester• ScriptPro Robotics• Parata Automation• ABC Technology Group• Interactive Patient Website• Electronic Sig CapSalary & Benefits• Pay Schedule/Benefits comparable to chains• Generous ancillary support (techs/clerks)• Hours of Operation• Management Support• Workplace setting (security)• Quality of LifeSummary• Supermarket Pharmacy is a major retail pharmacy player• Supermarket Pharmacy has business and professional traits unique to its environment• Supermarket Pharmacy is an increasingly sought after workplace optionContact Info: Butch Henderson, [email protected] you