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Definition of Risk
Uncertainty concerning the occurrence of a loss. Uncertainty about the outcomes that can be either positive or negative.
Objective Risk
The relative variation of actual loss from expected loss. (Can be calculated using a measure of dispersion—standard deviation, coefficient of variation, etc. Obeys "Law of Large Numbers.")
Subjective Risk
Uncertainty based on a persons' mental condition or state of mind ("Deterrence effect" of risk)
Chance of Loss
The probability that an event will occur.
Objective Probability
The long-run relative frequency of an event based on the assumptions of an infinite number of observations and of no change in the underlying conditions.
Subjective Probability
Individual's personal estimate of chance of loss.
Loss Exposure
Any situation or circumstance in which a loss is possible, regardless of whether a loss occurs.
3 Elements of Loss Exposure
1. An asset is exposed to loss 2. Cause of loss (a "peril") 3. Negative consequences
Peril
cause of loss
Definition of Hazard
A condition that creates or increases the frequency or severity of a loss.
4 Major Types of Hazard
1. Physical 2. Moral 3. Attitudinal (Morale) 4. Legal
Direct Loss
financial loss that results from the physical damage, destruction, or theft of the property.
Indirect (consequential) Loss
financial loss that results indirectly from the occurrence of a direct physical damage or theft loss
Indemnification
Compensation to the victim of a loss, in whole or in part, by payment, repair, or replacement.
Risk Management
A process that identifies loss exposures faced by an organization and selects the most appropriate techniques for treating such exposures.
Enterprise Risk Management
A comprehensive risk management program that addresses all aspects of an organization's risk
How ERM differs from RM:
It offsets one risk against another which reduces overall risk in the end
Stages of Risk Management Process:
1. Identify loss exposures 2. Measure and analyze losses 3. Select appropriate RM technique 4. Implement the Program and Monitor/Report (this can be considered one stage or two):
Quadrants of Risk
1. Pure (Hazard) 2. Operational 3. Financial 4. Strategic
Frequency
probable # of losses
Severity
probable size of losses
Maximum Possible Loss
worst loss that could happen
Probable Maximum Loss
worst loss that is likely to happen
Risk Control
techniques that reduce the frequency or severity of losses
Risk Control Techniques: (Avoidance)
certain loss exposure is never acquired or an existing loss exposure is abandoned
Risk Control Techniques: (Loss Prevention)
measures that reduce the frequency of a particular loss
Risk Control Techniques: (Loss Reduction)
measures that reduce the severity of a loss after it occurs
Risk Financing
techniques that provide for the funding of losses
Risk Financing Techniques: (Retention)
firm retains part or all of the losses that can result from a given loss.
Risk Financing Techniques: (Non-Insurance Transfers)
methods other than insurance by which a pure risk and its potential financial consequences are transferred to another party
Risk Financing Techniques (Insurance)
appropriate for loss exposures that have a low probability of loss but the severity of loss is high
Low Severity & Low Frequency = __________
Retention
Low Severity & High Frequency = ___________
Retention with Loss Prevention and Reduction
High Severity & Low Frequency = _________
Transfer (Insurance)
High Severity & High Frequency = ________
Avoidance
Underwriting Cycle
Cyclical pattern in underwriting stringency, premium levels, and profitability
Hard Market
tight underwriting, high premiums
Soft Market
Looser underwriting, low premiums
Chief Risk Officer (CRO)
Person responsible for the treatment of pure and speculative risks faced by an organization
Insurance
the pooling of fortuitous losses by transfer of such risks to insurers, who agree to indemnify insureds for such losses, to provide other monetary benefits on their occurrence, or to render services connected with the risk
Pooling Function of Insurance
The spreading of losses incurred by the few over the entire group, so that in the process, average loss is substituted for actual loss
Fortuitous Losses
One that is unforeseen and unexpected by the insured and occurs as a result of chance (from the perspective of the insured)
Risk Transfer
Risk is transferred to the insurance company, which is in a stronger financial position to pay the loss than the insured
Indemnification (relating to insurance)
The insured is restored to his or her approximate financial position prior to the occurrence of the loss
Characteristics of an Ideally Insurable Risk
1. Large Number of Exposure Units 2. Accidental and Unintentional Loss 3. Determinable and Measurable Loss 4. No Catastrophic Loss 5. Calculate Chance of Loss 6. Economically Feasible Premium
Adverse Selection
Tendency of persons with a higher-than-average chance of loss to seek insurance at standard (average) rates, which if not controlled by underwriting, results in higher-than-average loss levels
Comparison Between Insurance and Gambling
1. Gambling creates a new speculative risk, while insurance is a technique for handling an already existing pure risk 2. Gambling is socially unproductive because the winner's gain comes at the expense of the loser
Underwriting
The process of selecting and classifying applicants for insurance
Personal Lines
coverages that insure the real estate and personal property of individuals and families or provide them with protection against legal liability
Commercial Lines
property and casualty coverages for business firms, nonprofit organizations, and government agencies
Stock Insurers
corporation owned by stockholders (earn profit for stockholders)
Mutual Insurers
corporation owned by policyholders (no stockholders)
Reciprocal Exchanges
private insurer, unincorporated mutual
Lloyd's Of London
not an insurer, but it is the world's largest insurance market that provides services and physical facilities for its members to write specialized lines of insurance
Blue Cross & Blue Shield
nonprofit, community-oriented prepayment plans that provide coverage primarily for hospital services
Captive Insurer
Insurer owned by a parent firm for the purpose of insuring the parent firm's loss exposures
Agent
legally represents the principle and can act on the principal's behalf
Broker
Legally represents the insured
Binders
Temporary insurance until policy is actually written
Admitted Carrier
carrier licensed to do business in a state
Non-Admitted Carrier
insurer not licensed to do business in a state
Surplus Lines Insurance
any type of insurance for which there is available market within the state so the coverage must be placed with a non-admitted insurer
Surplus Lines Broker
broker who is licensed to place business with a non-admitted carrier
Types of P&C Marketing Systems
1. Independent agency system 2. Exclusive agency system (captive agents) 3. Direct writer 4. Direct response system 5. Multiple distribution channels
Steps in Underwriting Process
1. Agent as front-line underwriter 2. Sources of underwriting info (applications, agency reports—narrative, inspections--- from outside party like ISO, physical inspection--- from loss control, physical exam--- life/health) 3. Make an underwriting decision (accept the application, acce…
Producers
Agents who sell insurance, field underwriter, or marketing rep
The Claims Process
1. Notice of loss 2. Investigation of Claim (Reservation of Rights Letter, Declarative judgement) 3. File proof of loss 4. Pay claim or deny (arbitration provision, avoid "bad faith" claims)
Claim Adjustor
An agent, company adjustor, independent adjustor, or public adjustor who settles the claims
Insurance Agent
authority to settle small first-party claims up to some maximum limit
Company Adjustor
owner of a single company who settles the company's claim(s)
Independent Adjustor
organization or individual that adjust claims for a fee
Public Adjustor
represents the insured rather than the insurance company and is paid a fee based on the amount of the claim settlement
Types of Claim Adjustors
1. Insurance Agent 2. Company Adjustor 3. Independent Adjustor 4. Public Adjustor
Reinsurance
Arrangement by which the primary insurer that initially writes the insurance transfers to another insurer (called the reinsurer) part or all of the potential losses associated with such insurance
2 Main Ways Insurance Companies Make Money:
1. Underwriting profit 2. Investment income
Surplus (context of an insurer's balance sheet)
Balancing item on the balance sheet, difference between an insurance company's assets and liabilities
3 Important Reserves on Balance Sheet
1. Loss 2. Unearned Premium 3. Loss Adjustment Expense
Loss Reserves
estimated cost of settling claims for losses that have already occurred but that have not been paid as of the valuation date
Unearned Premium Reserve
liability item that represents the unearned portion of gross premiums on all outstanding policies at the time of valuation
Earned Premium
portion of the premiums for which insurance protection has been provided
Written Premium
the actual coverage that was placed on the books for a given year
Loss Ratio
(incurred losses + loss adjustment expenses / premiums earned)
Expense Ratio
(underwriting expenses / premiums written)
Combined Ratio
loss ratio + expense ratio
Investment Income Ratio
net investment income / earned premiums
Operating Ratio
combined ratio - investment income ratio
Domestic Insurer
within the state (Tennessee)
Foreign Insurer
within the country (New York--> Tennessee)
Alien Insurer
not within the country (Germany---> Tennessee)
Unfair Trade Practices
1. Twisting 2. Rebating 3. Redlining 4. False Advertising 5. "Bad Faith" in Claims Settlement 6. Bid Rigging
Principle of Indemnity
Insurer agrees to pay no more than the actual amount of the loss; i.e. the insured should not profit from a loss
Principle of Insurable Interest
The insured must be in a position to lose financially if a loss occurs
Principle of Subrogation
The insured's rights to recover from a third party for an insured loss are transferred to the insurance company
Principle of Utmost Good Faith
Higher degree of honesty is imposed on both parties to an insurance contract than to other contracts
Actual Cash Value (ACV)
Method of valuating damaged property (replacement cost - depreciation)
Replacement Cost
Current cost of restoring the damaged property with new materials of like kind and quality
Valued Policy
Policy that pays the face amount of insurance if a total loss occurs
How Can an Insurable Interest Be Established in P&C Insurance?
Must have insurable interest at the time of loss
How Can an Insurable Interest Be Established in Life Insurance?
Must have insurable interest at policy inception (not at the time of death)
Subrogation
Substitution of the insurer in place of the insured for the purpose of claiming indemnity from a third party for a loss covered by insurance; the insurer is entitled to recover from a negligent third party any loss payments made to the insured.
Representations
Statements made by applicant for insurance (generally on the application)
Misrepresentation
Policies/contacts can be voided; unintentional if a representation is material, false, or relied on by the insurer
Concealment
Intentional failure of applicant to reveal a material fact to the insurer
Warranty
A statement that becomes part of the insurance contract and is guaranteed by the maker to be true in all aspects
Essential Elements of a Contract
1. Offer and Acceptance 2. Consideration 3. Legally Competent Parties 4. Legal Purposeonly one party (the insurer) makes a legally enforceable promise
Distinct Legal Characteristics of Insurance Contracts
1. Aleatory Contract 2. Unilateral Contract 3. Conditional Contract 4. Personal Contract 5. Contract of Adhesion
Aleatory Contract
exchange of unequal amounts but depend on uncertain event
Unilateral Contract
only one party (the insurer) makes a legally enforceable promise
Conditional Contract
insurer's obligation to pay depending on whether insured or beneficiary has compiled with policy conditions
Personal Contract
between insurer and insured (P&C policy cannot be assigned without permission, life insurance rights can be assigned)
Contract of Adhesion
insured must accept entire contract (which is drafted by the insurer)
Legal Definition of an "Agent"
Person/entity with authority to act on behalf of another (the principal)
3 Sources of Agent Authority
1. Express 2. Implied 3. Apparent
Express Authority
specifically conferred
Implied Authority
incidental acts to fulfill purposes
Apparent Authority
agent acts with an apparent authority
Waiver
voluntary relinquishment of a known legal right
Estoppel
Situation where : one party makes a representation of fact, another party relies on that fact, or it would be inequitable to allow the first party to then deny the truth of the fact
Major Parts of an Insurance Contract
1. Declarations 2. Definitions 3. Insuring Agreement 4. Exclusions 5. Conditions 6. Miscellaneous Provisions 7. Endorsements/Riders
Declarations
identification of insurer, name of insured, location of property, period of protection, amount of insurance, amount of premium, size of deductible, etc.
Definitions
key words or phrases in bold or in quotation marks
Insuring Agreement
what the insurer promises to do and pay, two basic types of property coverage forms (Named Perils and All Risks), and sublimits
Exclusions
detail what is not covered
Conditions
provisions that qualify or place limitations on the insurer's promise to perform
Miscellaneous Provisions
cancellations, grace period, other insurance
Endorsements/Riders
Endorsement--> P&C Rider-->L&H; they modify the standard policy language
Distinction Between "Named Perils" and "All Risks" coverage... How does this relate to burden of proof in the event of a claim?
"Direct Physical Loss to Property"- to deny payment, the insurer must prove that the loss is excluded. In contrast, under a "named perils" contract, the burden of proof is on the insured to show that the loss was caused by a named peril.
Sublimit
Certain classes of property may have lower limits
Reasons For Exclusions:
1. Some perils considered undesirable 2. Presence of extraordinary hazards 3. Coverage provided by other contracts 4. Moral hazard problems 5. Attitudinal hazard problems 6. Coverage not needed by typical insureds
Policy Condition***
Standard policy language that can be attached to from part of the policy
4 Types of Insureds
1. Named 2. First Name 3. Other 4. Additional
Named Insured
party specifically named on the declarations pages
First Name Insured
first person or party named on the declarations page that has special privileges and responsibilities
Other Insured
parties insured under policy, even though not specifically named
Additional Insured
party added to the policy by endorsement
Deductible
A provision by which a specified amount is subtracted from the total loss payment that would otherwise be payable
3 Types of P&C Deductibles
1. Straight 2. Aggregate 3. Period of Restoration
Straight Deductible
insured pays the first X number of dollars of each loss
Aggregate Deductible
All losses during a certain period (usually the policy year) are accumulated to satisfy the deductible amount
Period of Restoration
For indirect losses (like loss of income), a "waiting period" before indemnification begins
"Other Insurance Provision"
Decides who pays what when two policies cover the same loss
Primary Coverage
pays before any excess insurance
Excess Coverage
Pays after underlying "primary" coverage is exhausted
Pro-Rata Liability
each insurer pays proportionally by their limits
Contribution by Equal Shares
insurers split equally until their respective limits are exhausted
Broad Classes of Legal Wrongs
1. Crimes 2. Breach of Contract 3. Torts
Tort
Civil wrong for which a remedy may be obtained, usually in the form of damages; a breach of duty that the law imposes on everyone in the same relation to one another as those involved in a given transaction
Broad Classes of Torts
1. Intentional 2. Strict (Absolute) Liability 3. Negligence
Intentional Torts
arise from an intentional act or omission that does harm or injures another person or their property
Strict (Absolute) Liability Torts
liability imposed without regard to fault
Negligence Torts
the failure to exercise the standard of care required by law to protect others from an unreasonable risk of harm
Types of Damages
1. Compensatory 2. Punitive 3. Special 4. General
Elements of Negligence
1. Existence of a legal duty 2. Failure to perform that duty 3. Damage or injury to claimant 4. Proximate cause relationship between the negligent act and the infliction of damages
Defenses Against Negligence
1. Contributory Negligence 2. Comparative Negligence 3. Last Clear Chance Rule 4. Assumption of Risk
Contributory Negligence
if the injured party was also negligent, no damages will be rewarded
Comparative Negligence
if both parties were negligent, the burden is shared according to fault (Pure rule, 50% rule, 51% rule)
Last Clear Chance Rule
plaintiff endangered by own negligence can still recover if defendant has a "last clear chance" to avoid the accident but failed to do so
Assumption of Risk
Recovery is barred if the defendant recognized and understood the danger inherent in an activity
"Res Ipsa Loquitur" Doctrine
"The thing speaks for itself." The occurrence of a certain event establishes the presumption of negligence.
Trespasser
enters or remains without owner's permission (minimal duty—cannot intentionally harm)
Licensee
enters or remains with the owner's express or implied permission (moderate duty---must warn of known hidden dangers)
Invitee
invited on the premises for benefit of owner (highest duty--- must inspect premises and ensure safety)
Attractive Nuisance
A condition that can attract and injure children (example: trampoline)
Respondeat Superior" Doctrine
Employers are general responsible for the work-related actions of their employees
Joint & Several Liability
If multiple defendants are held responsible, they share in the damages but if one party cannot pay (files bankruptcy) then the other party must pay the full amount; if only one responsible party is sued, that party may be responsible for the entire judgment, even if the another party had…

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