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MIST 2090: EXAM 3

Systems Analysis and Design
the process of completing an IS project4 Essential Ingredients:People, Methodology, Management, Tools
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People
IS project team; Stakeholders
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Methodology
provides a framework for both the management and technical processes of an IS project, Waterfall model, Evolutionary model, Agile model
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Waterfall Model
sequential
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Evolutionary Model
clear end and beginning (prototyping)
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Agile Model
break into small chunks; burn through as quickly as possible
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Project
temporary endeavor that has a defined start and end point and is undertaken to create a unique product, market or unit
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Project Management in IS
Project scope, resources needed, time
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Risk Management
recognize, address and eliminate sources of risk before they become a threat to the successful completion of the project
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Responses to Risk
Risk Transfer, Risk Deferral, Risk Reduction, Risk Acceptance, Risk Avoidance
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Risk Transfer
move risk to someone else; someone better able to deal
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Risk Deferral
adjust schedule to move activity to a later date when the risk is less
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Risk Reduction
reduce probability of risk
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Risk Acceptance
accept the risk, but make sure contingency plans are in place
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Risk Avoidance
eliminate risk entirely
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Tools of Risk Management
1. Project Management Software2. Computer Aided Software Engineering Tools
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Risk Assessment
Risk Identification, Risk Estimation, Risk Evaluation, Risk Mitigation
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Risk Identification
identification of factors that can cause potential loss
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Risk Estimation
estimation of the likelihood and impact of the risk
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Risk Evaluation
comparison of potential risks to risk acceptance/tolerance criteria and prioritization
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Risk Mitigation
determination of how to address high priority risk
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Disaster Recovery
how do we rebuild our IS when they are destroyed or rendered incapable
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Business Continuity Planning
how do we restore business operations when an event disrupts our ability to undertake business processes
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Questions Asked Before Acquiring an IS
1. Is there a distinct need?2. Is it feasible?3. make, buy, lease?4. Do we develop In-House or Outsource?
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Feasibility Analysis
Looking at the Technical, Financial and Operational factors to determine if an IS is feasible
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Organizational
Stakeholder analysis
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Financial
cost/benefit analysis (tangible and intangilble)
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Development Choices
Acquisition, Leasing, Building
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Acquisition
Advantages: faster, less costly than buildingDisadvantages: little or no competitive advantage, may need to compromise on features
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Leasing
Advantages: lowest cost and fastest, vendors handle maintenance and updates, does not require IS staffDisadvantages: no competitive advantage, no control over features
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Building
Advantages: provides competitive advantage, retain controlDisadvantage: longest time, highest cost
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Open-Source
source code can be modified by anyone or a select group
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Closed-Source
Proprietary software is computer software licensed under exclusive legal right of the copyright holder.
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In-House
Advantage: firm retains controlDisadvantage: higher time and cost
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Outsourcing
Advantage: higher level of skill and expertise w/ lower time and costDisadvantage: less control over project
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Systems Development Life Cycle
Pre-Inception, Inception, Elaboration, Construction, Transition, Production, Retirement
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Pre-Inception
the environment within the organization that fosters an idea for how US can be beneficial
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Inception
organization has a concrete idea to build an IS. Focus is on understanding problem and planning project
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Elaboration
systems team finalizes requirements for system and creates conceptual models of the systems
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Construction
team build initial runny party
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Transition
team finalizes system and puts it in place. Final training of users and management completion
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Production
after system is up and running, it must be monitored, maintained and evaluated. System must be keep date
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Retirement
system loses its value to company and must be replaced
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Personally Identifiable Information
any information that can be used to uniquely or individually identify, contact, or locate a single person
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PII in Use
Good:online payments, air travel, university gradingBad: identity theftcredit card fraud
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Privacy Policies
3 Main Purposes:1. Provide assurance that info will be confidential2. Outline exactly what info will be shared3. Protect the organization from lawsuit
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CIAs of Security
Confidentiality: deals with preventing disclosure of info to unauthorized individualsIntegrity: keeping data intact and retaining an audit trail of modifications to dataAvailability: the system is online and accessible to users
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Security Breaches
Unintended disclosureHacking and malwarePayment Card FraudInsiderLoss of Asset
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Unintended Disclosure
sensitive info is provided to unauthorized parties
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Hacking/Malware
electronic entry by an outside parts
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Payment Card Fraud
fraud involving debit/ credit cards not accomplished via hacking
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Insider
individual with legitimate access intentionally breaches security
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Social Engineering
involves manipulating people into performing actions or divulging information
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Spoofing
websites pretending to be someone they are not
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Phishing
"fishing" for PII which may use spoofish as a technizue
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Prevention
automates, less expensive to maintaingAccess: who needs access to systemAuthorization: asking for permission before performing action
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Detection
occurs after incident happens, more $ to maintain
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