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CWI
Culture Worldview-how one perceives relationship to world Identity- one's understanding & expression of their self
IGU
Individual- unique, unshared experiences Group-how we are like others Universal-like ALL individuals
constructivist self
who you want to be, up to the individual
self concept self esteem self efficacy
concept-the way you perceive yourself esteem-how you see yourself (good/bad) efficacy-confidence, belief to perform a task
perceptual bias
made within seconds of interaction, attributions are made about education, intelligence, wealth, etc.
confirmation bias
rejecting disconfirming evidence, accepting confirming evidence
Implicit Personality Theory
Selective Attention Stereotypes Self heuristics-filling in info based on our own experiences Confirmation Bias Primacy Effect-we remember 1st impressions
Proxemics-Intimate
6-18 in
Personal
18-48 in (close friends)
Social
4-12 ft (among friends)
Public
12+ feet (public speaking, strangers)
continuum of helping roles
advisor advocate support systems healing systems consultant change agent counselor psychotherapist
psychoanalysis
unconcious, impulses, goals to self-knowledge and acceptance
behaviorism
reinforcement, change reward structure
rationalism
irrational thoughts, identify & dispute thoughts
Levels of listening
Hearing-physiological Pseudolistening-attending to vocal cues Enjoyment-frequent, listening in the moment, don't remember much Remembering-concentration & work, doesn't require inferences Comprehension-meta-communication, active, involved
SOLER model
Sit Squarely Open posture Lean toward client maintain Eye contact be Relaxed during interview
cognitive miser
assimilate to new info, we make shortcuts, resistant to change
paraphrasing
reflect ideas of last statement, use your own words! sentence stem+content/time+translate content into own words+confirm accuracy
summarizing
concluding, addresses longer periods of discussion recall key affect, content, time+ID PATTERN THEMES+translate info into own words+confirm accuracy
6 basic emotions
happiness sad anger fear surprised disgust
Display rules
more individualist a society, the more expressive. also depends on context.
countertransference
feelings about the interviewee that are guided by past relationships/experiences
empathy
put yourself in another's shoes
REFLECTING FEELING
sentence stem+feeling label+context+tense (how long)+confirm accuracy
4 basic attending skills
active listening effective inquiry reflecting content reflecting feeling
4 factors of therapy
therapeutic relationship therapist credibility mean-making active listening

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