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MANA 3318: Test 2 Review
What is Kurt Lewin's equation and what is its purpose? |
Behavior (B)= Function (f)(Personality (P), Environment (E))
It allows us to understand differences |
What is Intellectual Capital? |
The pieces within us that make us unique. |
What is the difference between skills and competency? |
Skills are knowing how to do something, Competency is how well we can do those things. |
What is the definition of Personality |
The relatively stable set of characteristics (can have peaks/valleys) that influences and individual's behavior and lend it consistency. |
Who introduced the concept of GMA and what is it? |
Charles Spearman, Generalized Mental Ability (GMA) is the measure of an individual's innate cognitive intelligence (abilities) |
What is Trait Theory? |
A personality theory that advocates breaking down behavior patterns into a series of observable traits in order to understand human behavior. |
What is integrative approach? |
The broad theory that describes personality as a composite of an individual's psychological processes. |
What are the Big Five personality traits? |
1. Extraversion
2. Agreeableness
3. Conscientiousness
4. Emotional Stability
5. Openness to experience |
In a stressful situation, what can arise? |
Your inherent characteristics |
What is CSE? |
Core Self Examinations, a broad set of personality traits that articulate an individual's concept of themselves. |
What is general self-efficacy? |
One's assessment of their own abilities. (managing challenging situations) |
What is Impression Management? |
Process by which individuals try to control the impressions others have of them. (i.e. name dropping, appearance, self-description, flattery) |
What is Attribution Theory? |
A theory that explains how individuals pinpoint the causes of their own and others behavior. |
What are the two influences for attitude? |
Direct Experience (you, most powerful)
Social Learning (environment, work, peers, family, etc. ) |
What are the three decision making requirements? |
Competence, Self-confidence, Willing(ness) |
What is the difference between Affective and Cognitive behavior? |
Affective deals with feelings. Cognitive deals with knowledge. |
What is the difference between high self-monitors and low self-monitors? |
High self-monitors can control behavior. Low self-monitors are less likely to, and perception drives behavior |
What is cognitive dissonance? |
a state of tension produced when an individual experience conflicts between attitudes and behavior |
What is emotional contagion? |
Process through which emotions of one person are transferred to another. |
What is emotional intelligence (EI)? |
- the ability to recognize and manage emotion in oneself and in others. |
What are the two types of persuasion? |
Central: Focused on the message
Peripheral: Focused on the persuader |
What are the behavior correspondence requirements? |
Attitude specificity, attitude relevance, measurement timing, personality factors, social constraints. |
What are the three ethical decision-making requirements? |
Competence, Self-confidence, Willingness |
What are the two types of values? |
Instrumental values (shape)
Terminal Values (influence) |
What is Machiavellian-ism? |
A personality characteristic involving one's willingness to do whatever it takes to get one's own way. |
What is HIGH-mach? |
Better to be feared than loved, wipe-out, ends justify the means. |
What is LOW-mach? |
Create and value relationships, concerned with others opinion. |
What are the Four factors of the "learning by observing" model? |
1. Focus on the model
2. Retain what was observed
3. Reproduced the behavior through practice
4. Be motivated |
What are the three processes of persuasion? |
1. Source=> 2. Target => 3. New Attitude |
What is the main difference between organizations |
... |