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CMC BUS 115 - QUIZ I

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BUS-115 Introduction to Business Chapter 9 – Producing Goods & Services QUIZ I True-False Questions Select the correct answer. 1. T F Reducing production costs by selecting suppliers that offer higher-quality raw materials and components at reasonable prices is one way U.S. firms are trying to become more competitive in the global marketplace. 2. T F The degree to which resources are physically changed is referred to as the focus of a production process. 3. T F Basic research consists of activities undertaken specifically to put new or existing knowledge to use in producing goods and services. 4. T F A typical planning horizon for many firms is one year. 5. T F Scheduling involves both routing and timing of production activities. Multiple-Choice Questions Circle the letter before the most accurate answer. 6. A manufacturing process that combines raw materials or components to create a finished product is referred to as a(n) a. synthetic process. b. technological process. c. analytical process. d. manufacturing utility. e. productivity measure. 7. A(n) __________ line is a group of similar products that differ only in relatively minor characteristics. a. operation b. process c. product d. fixed e. capital intensive 8. Inventory control is concerned about a. holding costs and manufacturing units. b. holding costs and storage costs. c. statistical quality control and storage costs. d. timing and routing. e. routing and manufacturing costs. Page 1 of 39. A(n) __________ system combines robotics and computer-integrated manufacturing in a single production process. a. computer-aided design b. computer-aided manufacturing c. SQP d. automated e. flexible manufacturing 10. The productivity growth rate in the United States is a. the highest in the world. b. currently a negative number. c. lagging behind the productivity growth rates of such countries as Korea, Taiwan, and France. d. lagging behind the productivity growth rates of such countries as Italy and Japan. e. the lowest in the world. QUIZ II True-False Questions Select the correct answer. 1. T F An analytical process combines raw materials or components to create a finished product. 2. T F Today the American economy is now characterized as a service economy. 3. T F When labor-intensive technology is used, people must do most of the work. 4. T F The objective of purchasing is to ensure that required materials are available when they are needed in the proper amounts and at minimum cost. 5. T F The U.S. productivity growth rate is the highest in the world. Multiple-Choice Questions Circle the letter before the most accurate answer. 6. Operations managers often refer to the resource or resources that comprise the major or most important input as the a. analytical process. b. synthetic process. c. magnitude of change. d. focus of the production. e. SQP process. Page 2 of 37. __________ consists of activities aimed at uncovering new knowledge and scientific advancement. a. Basic research b. Applied research c. Developmental research d. Implementation e. Product research 8. Product __________ is the development of a plan for converting a product idea into an actual product. a. line b. automation c. capacity d. design e. specification 9. Groups of employees who meet on company time to solve problems are a. quality squares. b. quality circles. c. performance committees. d. productivity rounds. e. inspection terms. 10. ISO 9000 standards help a firm to a. reduce government regulation. b. become environmentally stable. c. improve quality management. d. use robotics and computer-aided design. e. do nothing; they are overrated and do not really help firms. Page 3 of


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CMC BUS 115 - QUIZ I

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