COURSE CONTENTHOUSTON COMMUNITY COLLEGE SOUTHWEST Introduction to Installing and Managing Microsoft Exchange Server 2007 - Academy ITSC 1091 Date and Time of class: Class CRN: Instructor’s Name: School Site: Phone number:HOUSTON COMMUNITY COLLEGE • SOUTHWEST COURSE SYLLABUS Introduction to Installing and Managing Microsoft Exchange Server 2007 - Academy ITSC 1091 This course is for IT Professionals, IT generalists, and help desk professionals who want to learn about Exchange Server 2007 are the audience for this course. IT Professionals, IT generalists and help desk professionals should have at least 3 years experience working in the IT field—typically in the areas of network administration, help desk, or system administration. No experience with Exchange Server is necessary. Topics address recently identified current events, skills, knowledges, and/or attitudes and behaviors pertinent to the technology or occupation and relevant to the professional development of the student. This course was designed to be repeated multiple times to improve student proficiency. COURSE OBJECTIVE Students will learn how to configure and manage a messaging environment in accordance with technical requirements. GOALS Students will learn: • To install Microsoft Exchange Server 2007. • To manage routing, client access, and the backup and restore of databases. • To manage addressing and recipient objects such as mailboxes, distribution groups, and contacts. LEARNING OUTCOMES After completing this course, students will be able to: • Describe how Exchange Server 2007 and the Active Directory service work together. • Install Exchange Server 2007. • Configure Mailbox server roles. • Manage recipient objects. • Manage e-mail and address lists. • Manage client access. • Manage Messaging Transport. • Manage availability, backup and recovery. • Maintain the message system. PREREQUISITE This course requires that students meet the following prerequisites: • Experience using these tools and applications: o NTBackup command. -2- Revised 7/06/07o NSLookup command. o Windows Explorer o Microsoft Management Console (MMC) o Active Directory Users and Computers o Active Directory Sites and Services o Internet Information Services (IIS) Admin o Outlook • Working knowledge of Windows server operating system. For example, how storage is configured, basic backup and restore techniques, and what a client/server application interaction means. • Working knowledge of network technologies. For example, what Transmission Control Protocol (TCP/IP) and Domain Name System (DNS) do and how to use them, basic routing concepts (Wide Area Networks (WAN) vs. Local Area Network (LAN) router vs. switch vs. hub). • Working knowledge of Active Directory. For example, how user objects are managed, what is stored in Active Directory partitions, basic architectures (domain, forest, sites, etc.), and how domain controllers are managed. Also, site and site connector configuration, schema and configuration partitions, and Global Catalogs. • Conceptual understanding of e-mail technologies For example, that Simple Mail Transport Protocol (SMTP) is a protocol used for e-mail and the differences between transport protocols and client access protocols (Post Office Protocol (POP), Internet Access Message Protocol (IMAP), SMTP). REQUIRED TEXTBOOK Materials included COURSE REQUIREMENTS AND EXPECTATIONS This is a 24-hour instructor guided course. Student will complete hands-on, in-class assignments. ATTENDANCE To fully benefit from the class, students are expected to attend all classes. REQUIREMENTS FOR COURSE COMPLETION CERTIFICATE To receive a Certificate of Completion and be awarded Continuing Education Units, students must meet the following requirements: • Attend at least 80% of scheduled class time • Complete the course lab demonstrating 80% mastery of course concepts or equivalent skills demonstration to instructor. OPPORTUNITIES FOR STUDENT-FACULTY INTERACTION Students are encouraged to ask questions and request clarification or guidance as needed during class. A question and answer period is always provided. OPPORTUNITIES FOR CAREER EXPLORATION -3- Revised 7/06/07Topics relevant to future employment and career exploration opportunities will be presented to the students, including certification and degree prospects. OPPORTUNITIES FOR SUPPLEMENTAL INSTRUCTION Students are informed of instructional aids and resources, including books, other publications, and web sites relevant to the course. SPEAKER FORUM At the discretion of the instructor, speakers may be invited to address the class on pertinent topics. CELL PHONES AND PAGERS Cell phones and pagers can be disruptive during class. Please turn these devices off or set to mute while in the classroom or student lab. WITHDRAWAL AND REFUND POLICY Please refer to your schedule for withdrawal and refund policy. DISABILITY SERVICES Any student with a documented disability (e.g. physical, learning, psychiatric, vision, hearing, etc.) who needs to arrange reasonable accommodations must contact the Disability Services Office at the respective college at the beginning of each semester. Faculty is authorized to provide only the accommodations requested by the Disability Support Services Office. The Southwest College Disability Services Office phone number is 713-718-7909. COURSE CONTENT Module 1: Overview of Exchange and Active Directory Module 2: Installing Exchange Server 2007 Module 3: Configuring Mailbox Server Roles Module 4: Managing Recipient Objects Module 5: Managing E-Mail Addresses and Address Lists Module 6: Managing Client Access Module 7: Managing Messaging Transport Module 8: Managing Availability, Backup and Recovery Module 9: Maintaining the Messaging System STUDENT ASSESSMENT This course helps the student prepare for the Microsoft Certified Professional exams: • Exam 70-236: Implementing: Troubleshooting • Exam and Maintaining a MS Exchange Server 2007 Infrastructure. -4- Revised