Operational Concept Description (OCD)Version HistoryTable of ContentsTable of TablesTable of Figures1. Introduction1.1 Purpose of OCD1.2 Status of the OCD2. Shared Vision2.1 Success-Critical Stakeholders2.2 System Capability Description2.3 Expected benefits2.4 Benefits Chain2.5 System Boundary and Environment3. System Transformation3.1 Information on Current System3.1.2 Artifacts3.1.3 Current Business WorkflowOperational Concept Description (OCD)Improving Thai CDC: Client/Donor/Partner Communications and Project Tracking ToolDevelopmentTeam: # 1Team Members and roles:Brandon Foster (Role: IIV & V and Requirements Management)Ding Li (Role: Life Cycle Planner)Ino Mantaring (Role: Prototyper)Katelyn Swift-spong (Role: Project manager)Vishal Punjabi (Role: Operational Concept Enginner)Yi Li (Role: Feasibility Analyst)09/28/11Operational Concept Description (OCD) for NDI/ NCS Version: 1.0Version HistoryDate Author Version Changes made Rationale09/28/11 VP 1.0- Initial OCD - Creating Operational Concept Definition (OPD)OCD_VCP_F11a_T01_V1.0.doc II Version Date: 09/28/11Operational Concept Description (OCD) for NDI/ NCS Version: 1.0Table of ContentsOperational Concept Description (OCD) iVersion History iiTable of Contents iiiTable of Tables ivTable of Figures v1. Introduction 11.1 Purpose of OCD 11.2 Status of the OCD 12. Shared Vision 22.1 Success-Critical Stakeholders 22.2 System Capability Description 22.3 Expected benefits 22.4 Benefits Chain 32.5 System Boundary and Environment53. System Transformation 63.1 Information on Current System 63.1.2 Artifacts 63.1.3 Current Business Workflow 7OCD_VCP_F11a_T01_V1.0.doc III Version Date: 09/28/11Operational Concept Description (OCD) for NDI/ NCS Version: 1.0Table of TablesTable 1: Success-Critical Stakeholders……………………………………………………………………2OCD_VCP_F11a_T01_V1.0.doc IV Version Date: 09/28/11Operational Concept Description (OCD) for NDI/ NCS Version: 1.0Table of FiguresFigure 1: Benefits Chain Diagram of Project Tracking, Mass Mailing, and Central Storing System..............4Figure 2: System Boundary and Environment Diagram of Project Tracking, Mass Mailing, and Central Storing System.............................................................................................................................................................5Figure 3: Work Flow for Contacts Management System...................................................................................... .7Figure 4: Workflow for Mass Mailing.........................................................................................................................8OCD_VCP_F11a_T01_V1.0.doc V Version Date: 09/28/11Operational Concept Description (OCD) for NDI/ NCS Version: 1.01. Introduction1.1 Purpose of OCDThis document provides the shared visions and goals of the stakeholders for Improving Thai CDC project. The success-critical stakeholders are the staff and interns at Thai CDC and the usc student development team. Since this system is for internal use only, the role of users and maintainers will be fulfilled by the staff and interns.1.2 Status of the OCDThe status of the OCD is currently at the version number 1.0 in the Valuation Phase. We are going to implement the core capabilities of maintaining contacts via a database and also allow for better communication by allowing mass mailing feature. OCD_VCP_F11a_T01_V1.0.doc 1 Version Date: 09/28/11Operational Concept Description (OCD) for NDI/ NCS Version: 1.02. Shared Vision2.1 Success-Critical StakeholdersTable 1: Success-Critical StakeholdersStakeholder AuthorizedRepresentativesOrganization Relation to Benefits ChainClientChanchanit Martorell and Thai CDC staffThai CDC -Use the system-Provide training to use the product-Provide information and feedback to the development teamIntern N/A: anybody who applies to volunteer at Thai CDCThai CDC -Use the systemDeveloperTeam #1 group membersTeam #1 -Develop the system2.2 System Capability Description- Database to store, retrieve and modify Thai CDC’s client contact information- The target customers for the system are the clients (Chanchanit Martorell and Thai CDC staff) and Thai CDC interns- The need to be able to access Thai CDC’s client contact information from a centralized location will be satisfied. In addition the need for better communication via mass mailing will be satisfied.- The new system will allow for a more streamline interaction with clients and also prevent mutiple emails to be sent to the same Thai CDC client.- Allow for tracking project progress.2.3 Expected benefits- Less time will be spent by staff in collecting client contact information- Enhance communication with clients and potential donors since all contacts will be stored in onecentral location, making the data more readily available with easy access- Duplication of emails sent and client contact information will be reduced- Better project managementOCD_VCP_F11a_T01_V1.0.doc 2 Version Date: 09/28/11Operational Concept Description (OCD) for NDI/ NCS Version: 1.0- Enhance internal communication about project status and tracking helping to finish projects faster2.4 Benefits ChainStakeholders: Development team, Thai CDC staff, Thai CDC internsInitiative: First the system needs to be needs to be developed by the development team. Three issues need to be addressed by the development team. They need to create a database to store all the clients contact information. To allow the system to be useful for the Thai CDC staff and interns, the development team needs to make a UI friendly interface. In addition the team needs to develop a project tracking tool. The Thai CDC staff and interns will need to be trained how use the database to store, retrieve, and modify client contact information. They will also have to be trained in how to use theproject tracking tool. Training the Thai CDC staff and interns will allow for adoption of the new system and faster processing.Contribution:- Common centralized storage of client contact information- Less complex system access to client contact information- Allows access to all Thai CDC staff and interns- Analysis of project completions and delaysOutcome:- Improved project delivery times- Fewer errors and duplication in client contact information- Easier and faster search of client contact information- Enhanced internal communication and tracking of projects- Increased base of potential clients and
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