SPCH 1321 (3:3:0) Business and Professional Speech Speech Communication Communication Department Division of Arts & Sciences South Plains College Fall 2011 Rebecca Greene InstructorCourse Syllabus SPCH 1321 Business and Professional Speech Department: Communication Department Discipline: Speech Communication Credit: 3 hours lecture This course satisfies a core curriculum requirement in Speech Prerequisites: There are no prerequisites for this course. Available Formats: conventional, hybrid and ITV Campus: Levelland, Reese, ATC, and Plainview Textbook: Communicating for Results: A Guide for Business and the Professions, by Cheryl Hamilton, 9th Edition. The textbook may be Bought (from the bookstore or an online store) Rented (from a website such as Chegg.com or collegebookrenter.com) Used electronically (at coursesmart.com) Supplies: 1. Text 2. One audio recording device 3. Notes and handouts printed from Blackboard 4. Notebook(s) and pen/pencil/highlighter 5. Choice of sensory aid materials for oral presentations. Course Description: This course includes the basic principles of speech applied to communications in business and professional settings. The course emphasizes practice in the construction and delivery of various types of speaking situations and the application of interpersonal skills that occur in a business, organizational, or professional setting. Course Purpose: The Business and Professional Speech course explores the basic principles of oral communication applied to the communication needs of the business or professional person. The course provides practice in the research, construction, and delivery of various types of oral presentations and in the application of interpersonal, interviewing, and small group skills that occur in business, organizational, or professional settings. Course Requirements: 1. To read the information assigned in the text; you will be tested on this material, in addition to class lecture/discussion materials on scheduled exams. 2. To take thorough notes and study all lecture material, informational handouts, and assigned readings. 3. To actively participate in class discussions and group activities. 4. To show maturity and professionalism in preparation of assignments and in classroom behavior. 5. To show courteousness to fellow classmates/speakers. 6. To initiate consultations with the instructor whenever assistance is needed regarding class assignments. 7. To appropriately cite information obtained from other sources. Cases of plagiarism will be treated as will any case of academic dishonesty, with at least a failing grade for the assignment or examination. 8. To initiate withdrawal from the course if absences become excessive. Students with Disabilities- Students with disabilities, including but not limited to physical, psychiatric, or learning disabilities, who wish to request accommodations in this class should notify the Special Services Office early in the semester so that the appropriate arrangements may be made. In accordance with federal law, a student requesting accommodations must provide acceptable documentation of his/her disability to the Special Services Coordinator. For more information, call or visit the Special Services Office in the Student Services building, 894-9611 ext. 2529.Diversity Statement-In this class, the teacher will establish and support an environment that values and nurtures individual and group differences and encourages engagement and interaction. Understanding and respecting multiple experiences and perspectives will serve to challenge and stimulate all of us to learn about others, about the larger world and about ourselves. By promoting diversity and intellectual exchange, we will not only mirror society as it is, but also model society as it should and can be. Contacting your Instructor- Please feel free to contact your instructor if you have questions or concerns about your progress in this class. Please try to let your instructor know in advance if you will have to miss class. You may contact your instructor by phone or email. You will find your instructor’s contact information in the employee directory at the link below. http://www2.southplainscollege.edu/information-for/employees/employee-directory Evaluation: Course grade will be assessed according to the completion of the following using percentages noted: Tests 1 and 2, Presentations, JD, CL & Resume, Interview 60% Daily Work, Critiques, Class Participation, Quizzes 20% Test 3 & Persuasive presentation 20% Course Objectives: Upon completion of this course, the student should be able to demonstrate proficiency in the following areas: 1. Communication Process 2. Communication Systems and Cultures 3. Verbal Communication 4. Nonverbal Communication 5. Listening 6. Interviewing 7. Small Groups 8. Public Speaking Student Learning Outcomes/Competencies in the business and professional setting: 1. While learning about the Communication Process the student will be able to: 1.1 define communication. 1.2 discuss the importance of communication skills on the job. 1.3 recognize, define and analyze the elements of the communication process. 2. While learning about Communication Systems and Cultures the student will be able to: 2.1 compare and assess the functions, problems, and guidelines for downward, upward, and horizontal communication. 2.2 identify the formal and informal communication networks within an organization. 2.3 develop an awareness of the types and dimensions of cultural diversity represented in the changing work force. 3. While learning about verbal communication the student will be able to: 3.1 identify and utilize appropriate language. 3.2 prepare and deliver clear instructions. 4. While learning about nonverbal communication the student will be able to: 4.1 explain the importance of nonverbal messages. 4.2 define, utilize and interpret different categories of nonverbal communication. 5. While learning to listen the student will be able to: 5.1 discuss the organizational and personal benefits of listening effectively. 5.2 understand causes of poor listening. 5.3 describe how to become a more effective listener. 6. While learning about the interviewing process the student will be able to: 6.1 define and identify the different types of interviews. 6.2 describe and evaluate effective