CHAPTER FIVEChapter ObjectivesKey TermsHuman Resource Supply and DemandForecasting MethodsThe Hiring ProcessChallenges in the Hiring ProcessMeeting the Challenges of Effective Staffing - RecruitmentMeeting the Challenges of Effective Staffing- RecruitmentRecruitment - Hiring from WithinRecruitment - Finding Internal CandidatesSlide 12Recruitment - Finding External CandidatesSlide 14Recruitment - Private Employment AgenciesRecruitment - Private Employment AgenciesRecruitment - Temp Agencies & Alternative StaffingSlide 18Slide 19Recruitment - College recruitingSlide 21Slide 22Slide 23Recruitment - Finding External Candidates Recruiting a Diverse WorkforceSlide 25Meeting the Challenges of Effective Staffing- SelectionSlide 27Slide 28Selection - Equal Employment Opportunity (EEO) and the Aspects of TestingSelection - Test Takers’ Individual Rights and Test SecuritySelectionSelection ToolsSelection ToolsSlide 34Selection - Structured Job InterviewSelection - Unstructured Job InterviewSelection - Legal Issues in StaffingSelection - Background Investigations and Reference ChecksSelection - The PolygraphSlide 40Selection – Honesty TestsSelection - Antitheft Screening ProcedureSlide 43Selection - Avoiding Negligent Hiring ClaimsSlide 45SelectionSelection – Additional ConsiderationsSelection - Additional ConsiderationsSlide 49Slide 50Slide 51Slide 525-1CHAPTER FIVECHAPTER FIVERecruiting &Recruiting &Selecting EmployeesSelecting Employees5-2Chapter ObjectivesChapter ObjectivesUnderstand approaches to Understand approaches to matching labor supply and matching labor supply and demanddemandWeigh the advantages and Weigh the advantages and disadvantages of internal and disadvantages of internal and external recruitingexternal recruitingDistinguish among the major Distinguish among the major selection methods and use the selection methods and use the most legally defensible of them most legally defensible of them to provide the best ‘fit’ for to provide the best ‘fit’ for your firmyour firmUnderstand the legal Understand the legal constraints on the hiring constraints on the hiring processprocessReview Key TermsLabor SupplyLabor SupplyLabor DemandLabor DemandHuman Resource PlanningHuman Resource PlanningRecruitmentRecruitmentSelectionSelectionSocializationSocialization5-3Key Terms Key Terms Labor SupplyLabor Supply The availability of workers with the required skills to The availability of workers with the required skills to meet the firm’s labor demand.meet the firm’s labor demand.Labor Demand Labor Demand How many workers the organization will need in the How many workers the organization will need in the future.future.Human Resource Planning Human Resource Planning The process an organization uses to ensure that it has The process an organization uses to ensure that it has the right amount and the right kind of people to the right amount and the right kind of people to deliver a particular level of output or services in the deliver a particular level of output or services in the future.future.5-4Human Resource Supply and DemandHuman Resource Supply and Demand5-5Forecasting MethodsForecasting MethodsForecasting Demand Quantitative Techniques Regression Analysis, Ratio AnalysisJudgmental TechniquesTop-down approach, Bottom-up approachMethods of Forecasting SupplyQuantitative Techniques Markov AnalysisJudgmental Techniques Executive Reviews, Succession Planning, Vacancy Analysis5-6The Hiring ProcessThe Hiring ProcessRecruitmentRecruitmentProcess of generating a pool of qualified Process of generating a pool of qualified candidates for particular jobcandidates for particular jobSelectionSelectionProcess of making a ‘hire’ or ‘no hire’ decision Process of making a ‘hire’ or ‘no hire’ decision regarding each applicant for a jobregarding each applicant for a jobSocializationSocializationOrienting new applicants to the organization Orienting new applicants to the organization and the departments to which they will be and the departments to which they will be workingworking5-7Challenges in the Hiring ProcessChallenges in the Hiring ProcessDetermining the characteristics most important to Determining the characteristics most important to performanceperformanceMeasuring the characteristics that determine Measuring the characteristics that determine performanceperformanceThe motivation factor: The motivation factor: performance = ability x motivationperformance = ability x motivationWho should make the decision?Who should make the decision?5-8Meeting the Challenges of Meeting the Challenges of Effective Staffing - Effective Staffing - RecruitmentRecruitmentSources of recruitingSources of recruitingCurrent employeesCurrent employeesReferrals from current employeesReferrals from current employeesFormer employeesFormer employeesPrint and radio advertisementsPrint and radio advertisementsInternet advertising and career sitesInternet advertising and career sitesEmployment agenciesEmployment agenciesTemporary workersTemporary workersCollege recruitingCollege recruitingCustomersCustomersMilitaryMilitary5-9Meeting the Challenges of Meeting the Challenges of Effective Staffing- Effective Staffing- RecruitmentRecruitmentExternal vs. internal candidatesExternal vs. internal candidatesRecruiting protected classesRecruiting protected classesPlanning the recruitment effortPlanning the recruitment effortPlanning your job searchPlanning your job search5-10Recruitment - Hiring from WithinRecruitment - Hiring from WithinAdvantagesForeknowledge of candidates’ strengths and weaknessesMore accurate view of candidate’s skillsCandidates have a stronger commitment to the companyIncreases employee moraleLess training and orientation requiredDisadvantagesFailed applicants become discontentedTime wasted interviewing inside candidates who will not be consideredInbreeding of the status quo5-11Recruitment - Finding Internal CandidatesRecruitment - Finding Internal CandidatesJob postingPublicizing an open job to employees (often by literally posting it on bulletin boards) and listing its attributes.Rehiring former employeesAdvantages:They are known quantities.They know the firm and its culture.Disadvantages:They may have less-than positive attitudes.Rehiring may sent the wrong