CIS 4620MANAGEMENT OF INFORMATION SERVICESMay-mester 2011(CRN 53226)Course Outline:TopicSystems Development Approaches (continued)11.Costing of Information Services12.Managing I/S Professionals13.Role of the CIO14.Evaluating I/T Investments, Term papers due15.FINAL EXAMINATION June 216.CIS 4620 MANAGEMENT OF INFORMATION SERVICES May-mester 2011 (CRN 53226) Instructor: Regents’ Professor E. R. McLean Office: 930 RCB Building, 35 Broad Street Telephone: 404-413-7448 Fax: 404-413-7447 E-mail: [email protected] URL: http://www.cis.gsu.edu/~emclean Office Hours: Before class, 2:00 – 4:30 p.m., or by appointment Class Meeting: Monday through Friday 4:30 – 6:50 p.m. Room 314, Aderhold Learning Center Course Objective: The objective of this course is to provide an understanding of the issues involved in the management of computer-based information systems. Prerequisites: None Course Description: This course addresses the many management issues unique to the information services function within organizations. It is organized in three major areas: planning, execution, and control. Coverage includes information systems planning, managing the information infrastructure, justifying information technology investments, the costing of services and networks, evaluating information system performance, alternative information service delivery modes, managing distributed and end-user computing, project and operations management, systems security, and the management of information technology professionals. The class will be conducted in a lecture/discussion mode with heavy emphasis on the classroom participation of the students. It is expected that all assigned readings will have been done prior to class and that students are prepared to discuss them in class. Classes will start promptly at 4:30 p.m., and attendance is required for all classes. There will be a mid-term and a final examination. No make-up exams will be offered. A short paper, covering one of the topics of the course, will be due the last day of class (May 27). The grading will be as follows: Mid-term exam 35% Final exam 35% Term paper 20% Class participation 10% 100% All courses in the Robinson College are graded on a plus/minus basis. The schedule of grading is as follows: A+ 4.3 B+ 3.3 C+ 2.3 A 4.0 B 3.0 C 2.0 A- 3.7 B- 2.7 C- 1.7 Text: Frenzel and Frenzel, Management of Information Technology (4th ed.), Course Technology, Cambridge, MA, 2004.Course Outline: Date Topic Reading Assignment 1. May 9 An Information Systems Framework Chapter 1 2. May 10 I/T’s Strategic Alignment Chapter 2-3 3. May 11 I/T Planning Chapter 4 4. May 12 I/S Planning Techniques Chapter 4 5. May 13 I/S Planning Techniques (continued) Chapter 4 6. May 16 Managing Systems Development Chapter 8 7. May 17 MID-TERM EXAMINATION Chapter 9 8. May 18 Systems Development Approaches -------- 9. May 19 Systems Development Approaches (continued) Chapter 10 10. May 20 Information Asset Security Chapter 16 11. May 23 CMM, Risk Management, and Service Level Agreements Chapter 11-14 12. May 24 Costing of Information Services Chapter 15 13. May 25 Managing I/S Professionals Chapter 17 14. May 26 Role of the CIO Chapter 18 15. May 27 Evaluating I/T Investments, Term papers due -------- 16. June 2 FINAL EXAMINATION -------- For those who want a good technical briefing on hardware, software, telecommunications, and industry trends, read also chapters 5-7. THE ABOVE SYLLABUS PROVIDES A GENERAL PLAN FOR THE COURSE; DEVIATIONS MAY BE NECESSARY. ALSO ALL GSU GENERAL CLASS POLICIES WILL BE ENFORCED. SEE