DOC PREVIEW
TWC_Module3_pt4

This preview shows page 1-2-3 out of 10 pages.

Save
View full document
View full document
Premium Document
Do you want full access? Go Premium and unlock all 10 pages.
Access to all documents
Download any document
Ad free experience
View full document
Premium Document
Do you want full access? Go Premium and unlock all 10 pages.
Access to all documents
Download any document
Ad free experience
View full document
Premium Document
Do you want full access? Go Premium and unlock all 10 pages.
Access to all documents
Download any document
Ad free experience
Premium Document
Do you want full access? Go Premium and unlock all 10 pages.
Access to all documents
Download any document
Ad free experience

Unformatted text preview:

Together We Can: Creating a Healthy Future for our Family 111Listening To Face, Voice, And BodyModule 3 | Part 4objectives: 1. Learn to understand and listen to non-verbal messages 2. Describe the process of defensive listening 3. Build communication skillsHandouts: 1. Non-Verbal Communications: Listening to Face, Voice, and Body 2. Listening to Non-Verbal Communication 3. Watch Your Start Up 4. Take Home Message for This SessioniteMs needed for tHis educational session:• Handoutmaterialsforparticipantworkbooks• Scrapbookingmaterials• Flipchartandmarkers• PencilsandpensChildren, Youth, Families & Communities • Michigan State University Extension • ©2009 Michigan State University Board of Trusteeswww.togetherwecan.fcs.msue.msu.eduListening To Face, Voice, And BodyModule 3Part 4• Isthereanythingyoumightdodifferentlytocommunicatewithothersthatwouldimprovethecommunication?Onewaytoimprovecommunicationistoimprovelisteningskills.Somepeoplearesurprisedtorealizethatgoodcommunicationisnotonlymeasuredbyhowyouspeakbutbyhowyoulisten.Aswediscussed,onewaytolistenbetterisbyusingyournon-verbalmessages.Anotherwaytolistenbetteristogetridofdefensivelistening.Anotheraspectoflisteningistoreceivecomplaintswithoutbecomingdefensive.Don’treceivecomplaintsasacriticism.Itdoesnotmean“givingin”—itmeansyielding.Defensivelisteningmayoccuramongthoseseekinganintimaterelationship.Sometimeswelistendefensivelytothosewhoweareclosesttoorourchild’sco-parent.Overtime,defensivelisteningmaycauserelationshipstobecomemorefrustrating.Oftenoneofthepartnersbecomestoofrustratedtotrytosolvethetensionduetothedefensivelistening.Theserelationshipsareunabletoreachtheirpotentialtobesatisfyingforbothpeople.Theserelationshipsusuallyrequireextensiveeffortstorepairemotionsandbuildorrestoretrust.It’simportanttounderstandbothaggressivebehavioranddefensivelistening.Weneedtounderstandandempathizewiththefeelingsofeachother.Intensenegativityintheotherpersonisusuallyasignofhowstrongthefeelingsarebehindthewords.Thismaybeourfirstinsightintowhatishappeningwiththeotherperson,themeaningbehindthewords.Itdoesnotmeanthatwehavetoagreewiththeperson—justunderstand.Simplysaying“uh-huh,”or“I’mlistening”isnotenough.Wemustbeabletoidentifyandunderstandtheotherperson’sfeelings.Thisis“empathy.”GettinG startedIf homework was assigned from a previous lesson, please review it with participants.Pleasere-introduceyourselfandtellusyourfavoritesongtosingwithyourchild(oneofthebestwaystocommunicate!)activit y: Mini-lecture on listening and defensive listeningPrepareaPowerPointpresentationorflipchart containing the following information for the Non-Verbal Communications: Listening to Face, Voice & Body handout. Remind participants of the information learned in the sessions on positive strokes, discounting, and active listening.Inthislesson,wearegoingtolookatwaystobuildonthecommunicationskillswelearnedinthelastlesson.Incommunicatingwithothers,itcanhelptobeawareofnon-verbalmessagesthatothersaresendingwhenyouareinteractingwiththemandtoeffectivelycounteractdefensiveness.First,let’slookmoredeeplyatlistening:• Howwouldyoudescribesomeone’sfacewhenheorsheislisteningtoyou?• Arethesepositiveornegativesigns?• Howdothesesignsmakeyoufeel?NotListening:• Howdoesafacelookwhensomeoneisnotlisteningtoyou?• Howdoesthatmakeyoufeel?• Howdoyouthinkyourfacelookswhenyouarenotlistening?• Dothesignalsyousendchangehowsomeonecommunicateswithyou?112 Together We Can: Creating a Healthy Future for our FamilyChildren, Youth, Families & Communities • Michigan State University Extension • ©2009 Michigan State University Board of Trusteeswww.togetherwecan.fcs.msue.msu.eduTogether We Can: Creating a Healthy Future for our Family 113Listening To Face, Voice, And BodyModule 3Part 4didtoupsetthem.Thefacilitatorpointsoutnon-verbalcuesthepersonwhoisupsetisgiving.4. Beware of your Body Language—Theparticipantexpressesanger.Thefacilitatorpointsoutsomethingsthepersondidwithhis/hervoiceorbodywhenupset.Ask participants what they noticed the facilitators doing to show each of the four strategies.Asimplerecommendationrelatedtothisinformationistostayengaged.Emotionaldistancingisabigredflag.Noticeitinyourselfand/orinyourpartner.activit y: Watch your start-upTake the group through the handout, Watch your Start-Up. Allow for time to discuss and process the information.Now,let’sdiscusshowtoengageeffectivelywhenyouhaveacomplaint.Start with “I” instead of “You”andDescribe the behavior, don’t assign a characteristic.“I”statementshavelessofachanceofputtingtheotherpersononthedefensive.It’sdifficulttomakeastatementthatstartswith“you”notcomeacrossasaccusingandblaming.Seehowthesearedifferent:•


TWC_Module3_pt4

Download TWC_Module3_pt4
Our administrator received your request to download this document. We will send you the file to your email shortly.
Loading Unlocking...
Login

Join to view TWC_Module3_pt4 and access 3M+ class-specific study document.

or
We will never post anything without your permission.
Don't have an account?
Sign Up

Join to view TWC_Module3_pt4 2 2 and access 3M+ class-specific study document.

or

By creating an account you agree to our Privacy Policy and Terms Of Use

Already a member?