Week 4: Lectures 5 and 6 (September 15 and 17)What are the differences between emails, memos and letters?Emails usually address a large audience in the workplace and are used when someone needs a quick response. The message in an email can be revised or modified by anyone who it is sent to.Memos are usually longer than one computer screen. The message requires careful formatting and contains detailed visuals and sensitive/ important information. They can be sent as attachments. Memos are means of communication only in one company or group of workers.Letters are usually written to one person and can be used as official documents. Letters can also be sent as email attachments.How to avoid inappropriate tone when writing.It is beneficial to avoid rude words and phrases that could upset someone, implying that the reader is lying or exaggerating, and anything that would imply excessive flattery.Instructions vs. ProceduresInstructions describe how to do a specific taskMay be necessary for readers who need detailed directions to perform a task or processMicroProcedures/Protocols are general guidelinesDescribe consistent methods & procedures to be followedMacroWeek 5: Lecture 7 (September 22)What is collaboration?Collaboration is when individuals come together to share information, responsibilities and make group decisions.What are the stages of teaming?Forming (planning)Define mission, objectives, responsibilities, and project scheduleStormingHandling disagreements, doubting leadership, addressing conflict & frustrationNormingForming consensus, solidifying team roles, refining mission & objectivesPerformingSharing a vision, delegating tasks, finding autonomy, resolving conflicts constructivelyWeek 6: Lecture 8 and 9 (September 29 and October 1)What does it mean to propose?Put forward an offer, make a suggestion open for discussion and consideration, or solve problems by presenting solutions to readersTelling the truth and nothing but the truthFair and just treatment of peopleKnow your choice could be made publicBehavior that adheres to a code of conductDefine Hypothesis:Your prediction(s) for future occurrence or what you will findWeek 8: Lecture 10 (October 13)What is design and how is it useful?It’s the process and result of arranging all visual elements of a document that gives the document its shape and look. The design and layout of a document can make it easier for the reader to follow the information provided.There are three types of graphs. What are they and how do they display relevant information?Bar Graphs (histograms)Depict comparisons between similar kinds of informationEmphasize quantityAre used with numeric informationLine Graphs (Frequency polygons)Depict info over a period of timeMay represent multiple pieces of similar information to compare changes in multiple situationsPictographsUse pictures or icons to represent numeric informationUsually easy to read and function much like bar graphsAre most often used in documents that address general readersJTC 300 1nd EditionExam # 1 Study Guide Lectures: 1 - 10Week 1: Lecture 1 (August 27)What are qualities of good technical writing?- Accuracy dealing with numbers/money- Clarity- so people don’t have questions- Conciseness- - Organization- so they can follow what you are trying to get across- Correctness/mechanics: use of standard EnglishWhat is the importance of audience identification?What is a good starting point for content planning?Define your purpose. (To persuade, inform, motivate, show understanding, or recommend). Then answer these questions:What ideas should you use to achieve the goals of the message? What ideas should you omit? How should you arrange your ideas? What should you be thinking of when you edit your writing?Look for grammatical errors, spelling, word usage, misused punctuation, and incorrect sentence structure. Ask yourself if the writing is conveying what you intended.Week 2: Lecture 2 (September 3)What is the role of the cover letter, or letter of application, when applying for a job?The cover letter expresses your interest in the job and your qualifications for the job. This is a good spot to include information relevant to the potential job that may not have fit on your resume. It should be tailored to the specific position and company you are being interviewed forand it should explain how you would fit in with the company and will help them. It is basically selling you to the prospective employer.What are some guidelines to having a strong resume? The resume should be kept as brief as possible while still including essential qualification for thejob. The format should be pleasing to the eye in an easy-to-read format that looks professional. Do not like or exaggerate when composing your resume. Your employer will expect you to be able to do what you have listed on your resume. Focus on strengths and accomplishments and list relevant work history. Your resume should never go over two pages. What are some tips for job interviews?Always come to a job interview prepared with knowledge about the company from earlier research. Bring your resume, even if they already have it. A list of references would be helpful tobring, especially if it is offered on your resume. Finally, show up early to observe the environment and dress one step above what you would expect.Week 3: Lectures 3 and 4 (September 8 and 10)Formatting of ParagraphsBegin each paragraph with a topic sentence that summarizes the paragraph altogether. Paragraphs are groups of sentences that WORK TOGETHER to produce a coherent idea, so only include relevant information. Sentences should be placed in a logical order and long paragraphs should be avoided.Watch sentence length:Long, run-on sentences are hard to read and follow. Although sentences should vary in length, they should not exceed 15 to 20 words.  Week 4: Lectures 5 and 6 (September 15 and 17)What are the differences between emails, memos and letters? Emails usually address a large audience in the workplace and are used when someone needs a quick response. The message in an email can be revised or modified by anyone who it is sent to.Memos are usually longer than one computer screen. The message requires careful formatting and contains detailed visuals and sensitive/ important information. They can be sent as attachments. Memos are means of communication only in one company or group of workers.  Letters are usually written to one person and can be