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UA MGT 341 - Exam 2 Study Guide
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Teleological marketers: just want satisfied customersBribery, advertising, manipulation of priceMGT 341Exam #2 Study Guide- Different Legal things (1964, executive order, etc)o None of them are about ethics regulation its about hiring- Teleological and dialogicalo Teleological marketers: just want satisfied customers o Bribery, advertising, manipulation of price- Market approach does not say Government should protect- Free riderso Enjoys the benefits without paying their fair share of the cost- Reliabilityo Does what it says it will do- Maintainabilityo How easy is it to maintain and repair- Why most people don’t read product info sheets- Supply and demand curveo Equilibrium is straight across- Monopoly and oligopoly - Bribery is not legal anywhere but it is common some places- Ecological ethicso Seeks to preserve the non-parts of ecology for their own sake- Dilemma of the commonso Think people will take care of it because we think its someone else’s responsibility - Easy formula for always making the correct decision a. Identify the issue (things change and peoples ethically position change)1. Refer to your policy procedures and rules and codes, laws and subordinates2. Identify the stakeholders and their interest 3. Apply the gut check b. Analyze the situation (clarify and gather opinions/facts)1. Develop Information, mostly factual2. Define your alternatives (what is practical)c. Analyze and compare your alternatives 1. Compare the consequences2. Consider the values3. Do the gut test4. Try the golden rule on all the stakeholders - Increasing marginal costs, decreasing- International organizations that set and measure ethical behavior of companies… do they exist?- Price fixing- Price discrimination- CFC Chloroform carbon and what they are doing- Quality - Caviat emptor and vendor iso Caviot emptor: let the buyer beware o Caviot vendor: let the seller beware- Stakeholder theory is and where it was first developed o Us professors claimed it was in US but really came from Sweden…Swedish professor readit from us- Pine foresto Fast - Tropical rain foresto slow, hardwood forest - Acid rain o Affects miles away, people who create it don’t suffer its people far away- Nuclear waste o is ground pollution - Government control o Control of pollution- Biggest reason that employees loose their job o not showing up to work - Employees biggest complaint about where they work o Is that the company doesn’t communicate really well - Perfect competition- What are the three types of pollution we can have,o Air Greenhouse pollution  Acid rain  Airborne toxins o Soil Toxic waste, solid waste and nuclear waste o Water  Organic waste (human, food products, agriculture chemicals)- Resource depletion o Consumption of finite resources  Fossil fuels, air, water and land itself - Trust is and what we can do about trust o Always share your thoughts with someone you trust- Key environmental trends that shape the future (global warming, etc)o Population Growth In some places shrinking o Global Warming It is a fact it is happening o Falling water tables  Next war about water o Shrinking crop land  More land is turning into desert o Collapsing fisheries o Shrinking forests  Tropical forests (oxygen)o Loss of species o Pollution: contaminate the air, water or soil- Two forms of sexual harassmento Quinn pro quo (this for that)- If you want this you have to do thato Hostile work environment Ex: Nude pictures on wall, language used, etc. Offensive to a reasonable person  Severe enough to shock someone (cant be a one time incident) - Rough idea of how many students are enrolled in UA o 36,000- What do we use progressive disciple for?o To make them better employees, so they wont be fired - Cintas annual sales were last yearo 1.13 billon - Duties Vasquez says marketers are, duty of disclosure, misrepresent - Due care responsibilities o Due care theory: duty to comply with expressed and complied claims you have the duty of disclosure, duty to not misrepresent your product or service, duty not to coerce people into doing business with you- Privacy rights are (relevance, consento Physical and psychological  Relevance, consent, accurate, business purpose, information is kept secure so it is kept private - Globalization - Development of religions o Where were the three monopolistic religions formed? Judaism, Islam, Christianity Formed by desert


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UA MGT 341 - Exam 2 Study Guide

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