Building a High Performance TeamWhat SD Students Say (about team/projects)What SD Student Say (about team/projects)Characteristics of High-Performance TeamsTeam ProductivityWhat Makes a High-Performance Team?Slide 7Slide 8Slide 9Slide 10Slide 11Slide 12Slide 13Slide 14Slide 15Slide 16Slide 17Building Your TeamsAssignmentsSlide 20Self-Assessment FormRatings on the FormTeam Assessment/NeedsFirst Lab After Teams and Projects SetAn Effective TeamIndividual CapabilitiesOrganizational Capabilities (e.g.)Communication Capabilities (e.g.)Slide 29Technical Capabilities (e.g.)Team Capabilities…Projects and TeamsCSE Senior Design ICSE Senior Design IBuilding a High Building a High Performance TeamPerformance TeamInstructor: Mike O’DellInstructor: Mike O’Dell1CSE 43162What SD Students Say (about What SD Students Say (about team/projects)team/projects)Nobody wants to work with someone who will not pull their load.Most want to work with someone who thinks and works like they do.Everyone wants to work on a "meaningful", or "real world" product.Most want their project to be a success.Most would like to work on a project that is directly relevant to their future/current job.1CSE 43163What SD Student Say (about What SD Student Say (about team/projects)team/projects)Everyone wants all of their teammates to be honest, trustworthy, and hard-working.Only a few of you want to be a team leader.Many of you don't understand why you need to work on a team - i.e., with other people.Not everyone is a “technical expert”.Many of you are nervous about your presentation/oral communication skills.Each of you has a unique set of skills that can contribute to your teams/projects success.1CSE 43164Characteristics of High-Characteristics of High-Performance TeamsPerformance TeamsDiscussion: Amish Barn Raising (pp. 273-274)Team structureTeam dynamicsOther team characteristicsWhy did it work?Discussion: Case Study 12.1 (pp. 274-275)Team structure, dynamics & characteristicsWhy didn’t it work?Discussion: Case Study 12.2 (pp. 277-278)Team structure, dynamics & characteristicsWhy did it work?1CSE 43165Team ProductivityTeam ProductivityStudies have shown that productivityproductivity of teams can vary significantly1As much as 5 to 1, in studies where backgrounds and experience varied between teamsTypically 2.5 to 1 between teams with similar backgrounds and experience1 Boehm, 1981; DeMarco & Lister, 1985; Weinberg & Schulman, 1974; Boehm, et. al., 1984; Valett & McGarry, 19891CSE 43166What Makes a High-Performance What Makes a High-Performance Team?Team?They have a sharedshared, elevating vision or vision or goalgoalBuy-in… every single member of the teamStreamlines decision making on smaller issuesProvides focus and avoids wasted timeBuilds trust… and cooperationSmall issues stay small… focus is on BIG GOALThe vision MUST be important to the organization, and create challenging work1CSE 43167What Makes a High-Performance What Makes a High-Performance Team?Team?They have a sense of shared identityshared identityA sense that you belong togetherA way to distinguish your team from othersShared sense of humorSatisfaction in teammates’ accomplishments“WE,” instead of “I” in your team languageCompetitive FIRE!Thoughts/ideas on how you go about building this shared identity for YOUR team?1CSE 43168What Makes a High-Performance What Makes a High-Performance Team?Team?They have a results-driven structureresults-driven structureOrganized with max. development speed and efficiency in mindClear, and clearly understood, roles for everyoneAccountability for each individualEffective communication system & rules (up-down, down-up, across)Performance monitoring/measurementDecisions are based on FACT, not opinions or mandate1CSE 43169What Makes a High-Performance What Makes a High-Performance Team?Team?They have competent team memberscompetent team membersTeams are a blend of individuals, each with different key competencies and skillsKey CompetenciesStrong technical skills in relevant areasStrong desire to contributeStrong collaborative skillsMix of roles… every team must have:Organization and LeadershipCommunication capabilitiesSpecific technical capabilitiesBut… Flexible, not Rigid1CSE 431610What Makes a High-Performance What Makes a High-Performance Team?Team?They have a common commitment to commitment to teamteamInvolves personal sacrifices for the team (that you may not make for the larger organization)Calls for a commitment of your personal time and energy… everyone!Each member must know and buy-in to exactly what you and your team are committing to…VISION… CHALLENGE… TEAM IDENTITY1CSE 431611What Makes a High-Performance What Makes a High-Performance Team?Team?They trusttrust each otherFour components of trust:HonestyOpennessConsistencyRespectBreach just one… trust is gone!Trust is learned, not mandated1CSE 431612What Makes a High-Performance What Makes a High-Performance Team?Team?They have interdependenceinterdependence among membersUnderstand and rely on each other strengthsEverybody gets to contribute… in the way(s) that they are best qualified to do soEverybody gets to participate in critical decisions that affect the teamEverybody looks for ways to make other members successfulResult: everyone gravitates to the role in which they are most productive!1CSE 431613What Makes a High-Performance What Makes a High-Performance Team?Team?They communicate effectivelycommunicate effectivelyEstablish preferred ways to communicateStay in touch with each otherEstablish their own “team language” based on mutual understanding (Recall Case Study 12.2) Express true feelings, without any fear of retribution or embarrassmentEven (or, maybe, especially) the “bad news”1CSE 431614What Makes a High-Performance What Makes a High-Performance Team?Team?They have a sense of autonomysense of autonomyFeel like you can do whatever you need to do to make the project/product successfulBased on trust within the organization (a.k.a. management)No micro-managingNo second-guessingNo overriding tough decisionsFull support in those “impossible” situations1CSE 431615What Makes a High-Performance What Makes a High-Performance