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CU-Boulder COMM 1210 - Communication Culture

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Lecture 6I. Deborah and Cameron Interested in how Western popular ideas about communicationHave evolvedAre normative (allow us to distinguish “right” vs. “wrong” ways of communication)Can be used to sanction/control communication conduct of others (e.g. by calling others out for the grammatically incorrect use of language)II. Communication culture “Obsessed w/communication & the skills that it supposedly demands” Before communication culture: “mundane social activity of talking” The rise of communication culture:Normative ideas about communication com. expertsExperts comm. as a set of skills/key to happiness Commodifying communicationIII. Origins of Communiction Culture1) Economic change (rise of service jobs in the west banding2) Dissolution at traditional; societies the self as a “reflexive project” (personal growth) “Good communication” & therapy talkSpeak for yourselfDon’t judge others & their viewsListen to others w/an open mindRespect & affirm other’s feelingsDon’t tell other people what to doClarity above all (“keep clarifying”)Small talk, chit-chat, pave the way toward “good conversations”IV. Basic tenets of communication culture Communication…1) Is important because it can be solution to social problems2) Can only be done right w/the help of expert advice about skills the magical power to influence3) Must be evaluated/ppl need to be trained4) Must be regulated/standardized in institutional settings bandingV. What is the problem?The dominant “coms kills” model.. Has very little to do with actual communication(There is not one “right” way to com) Can serve to hide asymmetrical power relations(E.g. silencing legitimate concerns by telling people to be “non-judgmental” and to “cooperate”) Leaves the meaning of “effective” communication & related “skills” vague/ambiguousAssessment can be meaninglessVI. Following Cameron’s leadFocus on observable communication in particular, immediate social contexts (such as health care, workplace, college, etc.)Things people actually sayMove toward understanding the constitutive view of com (ppl interacting and doing things together and thereby creating their shared social worlds)The DOUBLE CONTINGENCY of communicationWe exceed when we interact and do thing togetherCOMM 1210 1st EditionLecture 6 I. Deborah and Cameron  Interested in how Western popular ideas about communication- Have evolved- Are normative (allow us to distinguish “right” vs. “wrong” ways of communication)- Can be used to sanction/control communication conduct of others (e.g. by calling others out for the grammatically incorrect use of language) II. Communication culture “Obsessed w/communication & the skills that it supposedly demands” Before communication culture: “mundane social activity of talking” The rise of communication culture:o Normative ideas about communication com. expertso Experts comm. as a set of skills/key to happiness Commodifying communication  III. Origins of Communiction Culture1) Economic change (rise of service jobs in the west banding2) Dissolution at traditional; societies the self as a “reflexive project” (personal growth)  “Good communication” & therapy talk- Speak for yourself- Don’t judge others & their views- Listen to others w/an open mind- Respect & affirm other’s feelings- Don’t tell other people what to do- Clarity above all (“keep clarifying”)These notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.- Small talk, chit-chat, pave the way toward “good conversations” IV. Basic tenets of communication culture  Communication…1) Is important because it can be solution to social problems2) Can only be done right w/the help of expert advice about skills the magical power to influence3) Must be evaluated/ppl need to be trained4) Must be regulated/standardized in institutional settings banding V. What is the problem?The dominant “coms kills” model.. Has very little to do with actual communication- (There is not one “right” way to com) Can serve to hide asymmetrical power relations- (E.g. silencing legitimate concerns by telling people to be “non-judgmental” and to “cooperate”) Leaves the meaning of “effective” communication & related “skills” vague/ambiguous- Assessment can be meaningless VI. Following Cameron’s lead- Focus on observable communication in particular, immediate social contexts (such as health care, workplace, college, etc.) o Things people actually say- Move toward understanding the constitutive view of com (ppl interacting and doing things together and thereby creating their shared social worlds)- The DOUBLE CONTINGENCY of communicationo We exceed when we interact and do thing


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CU-Boulder COMM 1210 - Communication Culture

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