HB 307 Spring 2009 Exam 2 Chapters 8 14 FAUX 2010 True False Indicate whether the sentence or statement is true or false 1 Criterion deficiency occurs when performance standards focus on a single criterion to the exclusion of other important but less quantifiable performance dimensions 2 It would be desirable for employers to enlist employee participation in modifying a benefits program 3 The most important lesson learned from the Scanlon and Rucker plans is that if management wants to gain the cooperation of its employees in improving efficiency they must permit them to become involved psychologically as well as financially in the organization 4 A strike vote by union members does not mean that a strike will actually take place 5 To comply with OSHA standards all hazardous chemical containers must be labeled with the identity of the contents and must state any appropriate hazard warnings 6 As a manager of XYZ Company you would most likely expect an organizing drive to be started by your employees rather than a union organizer 7 Trait appraisal approaches continue to be the most popular systems despite their inherent subjectivity 8 Under the retirement earnings test retirees lose all of their Social Security income if they work after age 70 9 Incentive plans based on productivity can reduce labor costs 10 Employee handbooks need to be considered carefully as the language therein may be considered an implied contract 11 Reviews by supervisor s superiors are generally more objective and usually provide a more broad perspective of employee performance than appraisals conducted by immediate supervisors 12 Incentives foster teamwork and unit cohesiveness when payments to individuals are based upon team results 13 Criterion contamination occurs when correlations between two raters of an employee are inconsistent 14 An implied contract may result from statements found in employee handbooks or other employment documents 15 ESOPs have been criticized because the pensioner can become dependent on the stock price 16 Similar to me error like contrast results in less than accurate performance ratings but would not be considered discriminatory 17 Progressive discipline results from using positive reinforcement instead of punishment to correct behavioral problems 18 Documentation of employee misconduct includes stating the improvement expected by the employer 19 The standard hour plan provides a monetary bonus for completing work in less than the specified time 20 When employees are paid according to the skills and knowledge they have rather than the specific jobs they perform they are paid according to competence based compensation 21 Employees should be given a written copy of their job standards in advance of appraisals 22 The employer must pay an employee for whatever work the employee must or is allowed to perform even if it is not specifically expected or requested 23 Employee morale can be affected by accidents and illnesses attributed to the workplace 24 An error of central tendency is a performance rating error in which all employees are more or less rated as average 25 Employees might consider organizing and joining a union an effective alternative to quitting a job in which they feel they are being treated unfairly 26 A weakness of profit sharing plans is that employees do not have total control over the profitability of the organization 27 The Juniper Restaurant Corporation wishes to establish an alternative dispute resolution procedure that will provide a sense of justice for employees A peer review board would offer this benefit 28 Nonexempt employees are covered by the Fair Labor Standards Act and must be paid at the rate of 1 1 2 times their regular pay rate for hours worked over 40 in the workweek Multiple Choice Identify the letter of the choice that best completes the statement or answers the question 29 Pay for performance programs a tie rewards to firm profitability b are easy to implement and measure c tie rewards to employee effort d result in negligible increases in output 30 In a dispute it is the arbitrator s responsibility to a ensure each side receives a fair hearing b decide the case without passing judgment c interpret the intent of the labor agreement d get the parties to work together to solve their differences 31 What cause of death on the job has been called the deadly virus of crime in America a workplace violence b chemical poisoning c machine processing accidents d falls 32 When individuals suffer from distress for long periods of time they often experience a dysfunctional adaptation b fatigue and exhaustion c cumulative trauma disorder d enhanced energy levels 33 Of the following workers which group is most likely to be forced to submit to drug testing under present law a file clerks at major airlines b firefighters c college professors at a state supported university d bank tellers 34 In terms of workplace violence which of the following should organizations avoid a holding managers responsible for preventing acts of violence b analyzing the workplace to uncover areas of potential violence c refraining from hiring persons with arrest records 35 36 37 38 39 40 41 42 43 44 d providing violence prevention training Individuals can receive Social Security benefits as early as age a 58 b 62 c 65 d 67 A problem with performance appraisal includes a it tends to be objective and consistent b it identifies weaknesses of employees as well as strengths c it tends to focus on short term objectives rather than long term learning d it tends to be a bottom up process The federal wage law that may require government contractors to pay overtime for work more than eight hours a day is a Equal Pay Act b Davis Bacon Act c Fair Labor Standards Act d Walsh Healy Act The hot stove approach to rule enforcement requires that discipline be applied a progressively with justification and by the HR department b only by the immediate supervisor but with the concurrence of the HR department c with warning immediately consistently and in an impersonal way d in a legal manner and consistent with applicable laws and or court rulings One major advantage of a behaviorally anchored rating scale is that a it requires a great deal of employee participation which leads to acceptance b the rating scale can be used across many jobs c it takes a relatively short time to develop d the rating scale can be used for multiple jobs High risk work circumstances that are associated with workplace violence
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