Information Systems Management Name:_______________ Professor ChenINFORMATION SYSTEMS AND CASES: A Systems Solution MethodologyCASE PROBLEM FORMATThe case analysis should be divided into the following steps:Phase I: Understanding a Problem/OpportunityStep 1: Identification of Problems, Opportunities, and SymptomsSeparate major problems and opportunities from their symptoms. Use the following system contexts to help reveal the problems or opportunities that are present:a. Describe the organizational system and its environmental systems.b. Identify affected organizational subsystems and their components.c. Define the objectives, standards, and constraints of the organization and affected subsystems.d. Use methods such as interviews, questionnaires, personal observations, examination of documents, and modeling to gather data relating to a problem or opportunity.Step 2: Statement of the ProblemState the major problems or opportunities facing the organization.a. Problem If only one problem is involved, no subheading is needed because it would simply be a repetition of the major heading.b. Major problem and minor problem(s) These categories are especially useful in identifying problems which are closely related, but at the same time have different levels of significance.c. Immediate problem and basic problem(s). These categories may be usedto reveal that certain problems need immediate action on the part of management as opposed to those that are more fundamental to the situation and probably cannot be solved immediately for various reasons.d. Required question(s) or issue(s) If applicable, these categories are to be the first treated and should received priority in use of time and space in the report.Phase II. Developing A SolutionStep 3: Summary of Alternative SolutionsIdentify several alternative solutions (at least three) to the problems you have identified that the firm might take in solving problems. This should include the major courses of action which you are inclined to reject from the beginning of the analysis. However, your final recommendation may borrow some phase of any ofthe alternatives.Step 4: Evaluations of Alternative SolutionsEvaluate the alternative solution using evaluation criteria that reveal their advantages and disadvantages.Step 5: Rationale for the Selected Solution1. Recommendation:Select the solution that best meets the evaluation criteria, and state an estimate of the costs and benefits. (It may be a combination of two of the major courses of action listed in step 3). If there are any constraints that limit the recommendations to other than the most optimum (e.g., limited financial resources, the recipient of the constraints, or company objectives), these should be detailed first in this section.2. Analysis :The nature of the particular case being analyzed will dictate the best organization for this section of the report. The major objective of this section of the report is to explain why you feel that the recommendations made are the best way of solving the problems involved in the case. Use of financial data is helpful. These items should be covered in some way inthis section of the report:a. Details of recommendationsb. Details of problems should be revealed in showing how recommended action will lead to solving various aspects of the problem.c. As further defense of recommended action, give reasons for having rejected the alternative courses of action. Emphasis here should be on an explanation of why you think these alternatives are weaker.d. Identify problems and difficulties that may be encountered in implementing the course of action you have recommended. You may want to give some attention to the length of time needed to carry out the recommended action. In many instances it will be necessary to carry out actions in a series of steps. In these cases you should make it clear to the reader which steps must be completed before other steps can begin.e. In summary, explain how the various parts of your recommendation fit together. This part of your analysis can help you to determined any internal inconsistencies in your proposed solution.Phase III Implementing A SolutionStep 6: Information System Design ProposalPropose designs for any new or improved information systems required by the selected solution. Use one or ore tools (e.g., Data Flow Diagram orSystems Flowcharting) of analysis and design to illustrate your design proposal.Step 7: Implementation PlanPropose an implementation plan for the selected solution.a. A project management effort may be required to supervise the implementation of large projects.b. An implementation plan might specify the activities, resources, and timing period needed for proper implementation. For example,the following items might be specified:1). Types and sources of hardware and software2). Construction of physical facilities.3). Hiring and training of personnel.4). Start-up and operating procedures.5). Implementation timetables.Subheading must be used throughout step 7 of your report to help guide the reader through the details. Other general comments regarding the case problem format:1. Reports should have a cover page and should be limited in length to a maximum of five pages, excluding the cover page. Detailed supporting evidence may be given in appendices which are also excluded from the five-page limitation.2. Report should be typewritten (with any word processing software) and include the systems approach form with appropriate information (you might re-generate these form with word processing software).3. Steps 1, 2, 3, 4, 6, and 7 can probably be handled best through the use of brief concise statements; one carefully worded sentence for each problem,, sub-problem, course of action, recommendation.4. Statements in steps 1, 2, 3, 4, 6, and 7 can be single spaced, with double spacing between each section. Section 5 should be double spaced.5. Subheadings used in any part of the report should be underscored to help guide the reader through the report.6. If assumptions are made in the analysis of the case, they should (a) be realistic; (b) supplement, not substitute for or contradict, the facts in the case; and (c) be made explicit in the written presentation. Assumptions, when included, should be identified at the beginning of the presentation under a separate heading. In theseinstances, the