CSU JTC 300 - Instructions & Procedures (4 pages)

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Instructions & Procedures

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Instructions & Procedures


A summary of how to write instruction manuals and procedures along with helpful tips to make important things stand out.

Lecture number:
Lecture Note
Colorado State University- Fort Collins
Jtc 300 - Professional and Technical Communication (CT-CO3)

Unformatted text preview:

JTC 300 1nd Edition Lecture 7 Outline of Last Lecture I Emails E Messaging Texts and Memos a Common Reasons for Writing Emails Letters and Memos b Quick Tips for Emails Memos and Letters II Attachments III Choosing Between Email and Memos a Memo Content IV Appropriate Tone in Email Letters and Memos Outline of Current Lecture V Instructions vs Procedures VI Standard Sections VII Key Considerations a Planning b Active research c Document Content d Signal a Completion of the Task e Design VIII Revisions Current Lecture Instructions vs Procedures Instructions describe how to do a specific task o May be necessary for readers who need detailed directions to perform a task or profess o Micro Procedures Protocols are general guidelines o Describe consistent methods and procedures to be followed o Macro Standard Sections These notes represent a detailed interpretation of the professor s lecture GradeBuddy is best used as a supplement to your own notes not as a substitute Introduction Theory behind the procedure or instruction Warnings cautions hazards notes about safety or quality illustrated as necessary o Make them pop e g red bold ALL CAPS etc Conditions under which task will be performed Name of each step o For readers who already know how to do the procedure up to a certain point Explanation of each step illustrated as necessary Key Considerations Planning Audience First thing to identify Who am I writing for Who is my audience What is their knowledge of this subject o Educational and Technical levels What are their responsibilities in the organization Additional details or warnings to prevent s o from getting in trouble Content experts Technicians Decision makers need a strong argument and to show you have done your research Lay reader various people from different backgrounds translating message to a different audience provide background information and definitions Communication Goals what do you want your readers to do Want reader s to understand your meaning

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