UA BNAD 302 - Management Theory (3 pages)

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BNAD 302 Human Side of Organizations Lecture 2 Chapter 2 Outline of Last Lecture Chapter 1 The Exceptional Manager Chapter 2 Management Theory I Evidence based management translating principles based on best evidence into organizational practice bringing rationality to the decision making process Two overarching perspectives about management Historical perspective classical behavioral and quantitative Contemporary perspective systems contingency and quality management II Historical 1 Classical viewpoint scientific management and administrative management A Scientific management emphasized the scientific study of work methods to improve the productivity of individual workers Principles of scientific management 1 Scientifically study each part of the task 2 Carefully select workers with the right abilities 3 Give workers the training and incentives to do the task 4 Use scientific principles to plan the work methods B Administrative management concerned with managing total organization Henri Faygol was first to identify four functions of management French engineer and industrialist Max Weber believed that a bureaucracy was rational efficient ideal organization based on the principles of logic 5 positive bureaucratic features These notes represent a detailed interpretation of the professor s lecture GradeBuddy is best used as a supplement to your own notes not as a substitute 1 A well defined hierarchy of authority 2 Formal rules and procedures 3 A clear division of labor 4 Impersonality 5 Careers based on merit Why is classical viewpoint important Work activity was amenable to a rational approach Through the application of scientific methods time and motion studies and job specialization it was possible to boost productivity 2 Behavioral viewpoint early behaviorists human relations measurement and behavioral science approach The behavioral viewpoint developed over three phases 1 Early behaviorism 2 The human relations movement 3 Behavioral science 1 Early behaviorism