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MSU COM 225 - Nonverbal Competence

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COM 225 1nd Edition Lecture 4Outline of Last Lecture Moving from interpersonal to mass mediated, there is a change in:A. Physical proximityB. Ability to deliver and receive feedback immediatelyC. Formality of rolesD. Ability to adapt messagesE. Degree to which communicative goals and purposes are planned/structuredOutline of Current Lecture I. Nonverbal Competence II. Defining nonverbal communication III. Power of nonverbal communication IV. Functions of nonverbal communication V. Nonverbal codesVI. Expectancy violations theory Current Lecture I. Nonverbal communication is prevalent A. Between 60-93% of communication that we engage in is nonverbal II. Two forms of nonverbal communicationA. Spontaneous communication - intentional B. Symbolic communication - unintentional C. Important: the same nonverbal belabor could be spontaneous or symbolic III. The power of nonverbal codesA. TrustedThese notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.B. Emotionally powerful C. Universal meaning1. More spontaneous = more universalD. More continuous - flowing whether talking or not E. ClusteredIV. How we use nonverbals - 3 functions A. Expressing meaning - above and beyond what you can do with words, show emotions (disgust, anger, happy, etc.)B. Modifying verbal messages - change, shift or add to something you say 1. Complementing2. Accenting3. Repeating4. Substituting 5. ContradictingC. Regulating - end, start, or keep conversation flowing V. Organizing the 7 nonverbal codes A. Visual communication systemB. Auditory communication systemC. Invisible communication system VI. Visual Communication system1. Proxemics: Environments & territories - (1st part) Environments produce emotional reactions along three dimensions:- Arousal/nonarousal- Dominance/submissiveness- Pleasure/displeasure Ex. What emotional reaction would you have to giving a speech in front of 500 people? - emotional arousal,dominant/ submissiveness, pleasure/displeasure- (2nd part) Territoriality- Public territory- Interactional territories - public space that has taken over temporarily for private use- Home territories- Body territory (personal space) 2. Kinesics: include body movement, facial expressions, gaze- Emblems - body movements that can stand on their own (peacesign) - Illustrators - body movements only - Affect displays - displays of emotion (angry, stomp feet) - Regulators - use body movements to regulate conversation - Adaptors - use body to manage anxiety or nervousness - Self-adaptors - actually use parts of body (biting nails, twirling hair, tap foot) - Object-adaptors - Facial expressions- Universal expressions - born with knowing facial expressions- Cultural display rules - what type of facial expression is appropriate given your culture - Facial blend - blend of different facial expressions/emotions - Gaze - what we are doing with our eyes- Posture - how we are standing, tall, slouching = confident, tired,sad, scared3. Physical appearance and artifacts- Facial features - cant control, how big or small our eyes are- Body characteristics - height, weight, if over weight think they are “lazy” - Clothing - take message from clothing, sweatshirt, want to be comfy - Person artifacts - things you carry around with you, phone, purse, water bottle, computer, see person with brief case must be a business


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