UT Arlington MANA 3320 - Exam 1 Study Guide (19 pages)

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MANA 3320 Exam 1 Study Guide Chapter Lectures 1 6 Lecture 1 Chapter 1 August 21 Topic 1 Introduction to Human Resource Management What is Human Resource Management The policies practices and systems that influence employees behavior attitudes performance people practices How do HRM practices contribute to company performance Slide 4 and text pp 3 5 Practices that should support the Organization s business strategy include analyzing work and designing jobs determining how many employees with specific skills are needed HR planning attracting potential employees recruiting choosing employees selection training and development evaluating performance performance management rewards compensation creating a positive workplace environment employee relations Having all these characteristics allows a company to perform best and lead to more satisfaction for employees and customers innovation greater productivity and develop a more favorable reputation in the community Though traditional viewpoints value only capital HRM practices can be valuable HRM decisions affect employee s motivation and ability to provide goods and services that customers value What is the labor costs view of employees What is the modern human resources view of employees The traditional view of Labor Costs Employee expenses are labor cost to be minimized The you vs me mentality The lose win mentality The modern view of Human Resources Employees provide precious human capital for firm success The we mentality The win win mentality Employees are valuable as they add valuable to the company throughout their skills and knowledge Employees are not interchangeable nor easily replaceable Human resources cannot be imitated Human resources have no good substitute Who practices Human Resource Management Understand the major responsibilities of the HR departments and the HR responsibilities of the supervisors Human Resource Departments are responsible for HR management all managers are also responsible for