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CU-Boulder COMM 1210 - Communication As Activity

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Lecture 2Outline of Current LectureKey ConceptsCommunication as activityEffectivenessSocial ConsequentialityAccountabilityCurrent LectureI. Communication= actionWhen we communicate (verbally, orally, through gestures, through symbols and images, through silence) we actOrally is the noises other than words you that you makeCommunication as activity= communication has the capacity to create/maintain/change our social relations and others’ actionsYou can also get other people to do things for you/motivate people to action or change their actionsEffective communication brings about relations/actions that individual speakers desireII. “Communication” in Messages1. Consists of sending/receiving well-crafted messages to/from others2. A social (socially consequential) activityCommunication is not “just talk”It often has an immediate social/material consequenceEX: “I pronounce you man and wife,” or “You’re fired”3. A structured activityCommunicators follow…Rules: “in context X, in order to achieve Y, say or don’t say ZNorms: general guidelines of ethical/moral conduct4. Accountable activityBreaking rules/norms invites negative judgment, sanctioning, or social exclusion people will judge you for messing upEffective vs. ineffective communication5. Goal oriented activityWe communicate to achieve particular social ends (even when we just “shoot the breeze”)—the need to be effectiveThus, we want to communicate effectively because then we reach our goals, i.e., get what we need or wantThe best messages clearly/concisely convey the speaker’s purpose6. Effective communication requires disciplineYou can’t just say what you feel like sayingYou have to be thoughtful & choose appropriate message & timeMessages ought to be carefully designed for particular audiences and contexts and carefully received7. Habitual ActivityHumans are creatures of habitsChanging communication habits requires expert advice, commitment, and the investment of thought and energyThe way we communicate in instinctive thus relearning naturally programmed communicative habits is difficult8. Culturally specific activityBasic cultural assumptions:People are all autonomous individualsPeople contain thoughts, feelings, needs and observationsThese things need to be effectively (directly, immediately, clearly, openly, supportively) communicated with othersIn order to build and manage relationships with othersThese ideas are western, they do not resonate with the rest of the worldBy Contrast:Columbia: the person is a set of bonds to others (una persona es un conjunto de vínculos)Mexico: pasar un buen momento (“have a pleasant moment”) over clarity and directnessIsraeli Arab musayra (“to keep things going”), the artfully indirect use of language to manage communal ties.COMM 1210 1st EditionLecture 2Outline of Current Lecture Key Concepts Communication as activity  Effectiveness Social Consequentiality  Accountability Current Lecture I. Communication= action - When we communicate (verbally, orally, through gestures, through symbols and images, through silence) we act o Orally is the noises other than words you that you make- Communication as activity= communication has the capacity to create/maintain/change our social relations and others’ actionso You can also get other people to do things for you/motivate people to action or change their actions - Effective communication brings about relations/actions that individual speakers desire II. “Communication” in Messages 1. Consists of sending/receiving well-crafted messages to/from others 2. A social (socially consequential) activity- Communication is not “just talk”- It often has an immediate social/material consequenceThese notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.o EX: “I pronounce you man and wife,” or “You’re fired” 3. A structured activity - Communicators follow…o Rules: “in context X, in order to achieve Y, say or don’t say Zo Norms: general guidelines of ethical/moral conduct4. Accountable activity- Breaking rules/norms invites negative judgment, sanctioning, or social exclusion people will judge you for messing up - Effective vs. ineffective communication  5. Goal oriented activity - We communicate to achieve particular social ends (even when we just “shoot the breeze”)—the need to be effective - Thus, we want to communicate effectively because then we reach our goals, i.e., get what we need or want- The best messages clearly/concisely convey the speaker’s purpose 6. Effective communication requires discipline - You can’t just say what you feel like saying- You have to be thoughtful & choose appropriate message & time- Messages ought to be carefully designed for particular audiences and contexts and carefully received  7. Habitual Activity- Humans are creatures of habits- Changing communication habits requires expert advice, commitment, and the investment of thought and energy o The way we communicate in instinctive thus relearning naturally programmed communicative habits is difficult 8. Culturally specific activity - Basic cultural assumptions:o People are all autonomous individuals o People contain thoughts, feelings, needs and observationso These things need to be effectively (directly, immediately, clearly, openly, supportively) communicated with otherso In order to build and manage relationships with others These ideas are western, they do not resonate with the rest of the world  By Contrast:- Columbia: the person is a set of bonds to others (una persona es un conjunto de vínculos) - Mexico: pasar un buen momento (“have a pleasant moment”) over clarity and directness - Israeli Arab musayra (“to keep things going”), the artfully indirect use of language to manage communal


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