DOC PREVIEW
UT Arlington MANA 3320 - The Labor Force composition

This preview shows page 1 out of 3 pages.

Save
View full document
View full document
Premium Document
Do you want full access? Go Premium and unlock all 3 pages.
Access to all documents
Download any document
Ad free experience
Premium Document
Do you want full access? Go Premium and unlock all 3 pages.
Access to all documents
Download any document
Ad free experience

Unformatted text preview:

MANA 3320 Lecture 2Outline of Last Lecture I. HRM consists of an organization’s “people practices”II. Employees provide critical human capital for company success.III. All managers must be familiar with the knowledge of HRM and their own role with regard to managing human resources.IV. There are specific standards for ethical HRM practiceOutline of Current LectureV. The Labor Force compositionVI. Diversity in the Labor ForceVII. Skill Deficiencies of the workforceVIII. High performance work systemsCurrent LectureInternal Labor Force: An organization’s workers-Its employees- have contracts to work at the companyExternal Labor Force: Individuals who are actively seeking employment.-Number and kinds of people in external labor market determine kinds of human resources available to an organization.We are currently seeing a change in the labor force with an aging workforce, diversity, and skill deficiencies.*Class discussion with self-assessment of mentalities of generations.*Diversity in the work force due to age, gender, and cultural backgrounds can cause some miscommunication in the work place.These notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.*Class discussion on when there was a time when you either misunderstood someone or you were misunderstood by someone because of the differences in age, gender, or culture*Skill Deficiencies of the WorkforceThere is a growing gap in what companies need from employees and what they offer. This gap between needed and available skills has decreased companies’ ability to compete.High Performance Work SystemsOrganizations have best fit between their: social system (people and how they interact); and technical system (equipment and processes). Key trends in high-performance work systems: -reliance on knowledge workers -empowerment of employees to make decisions-teamworkKnowledge WorkersEmployees whose contribution to the organization is specialized knowledge of:-Customers -Processes -ProfessionThey are especially needed for jobs in:-health services-business services-social services-engineering-managementEmployee Empowerment - giving employees the authority to make decisionson aspects of product development or customer serviceEmployee Engagement - Full involvement in one’s work and commitment to one’s job and company.This is associated with:-higher productivity-better customer service-lower employee turnoverTeamwork - Work teams often assume many of the activities traditionally reserved for managers:-selecting new team members-scheduling work-coordinating work with customers and other units of the organization*Employee Empowerment: Zappos Employees don’t read from scripts and have freedom to offer many amenities to their customers*Sharon is a very smart and conscientious worker. Lately, she has felt that herideas were disregarded and she was denied autonomy in completing her work. This situation is probably caused by a lack of Employee Empowerment.Due to a change in the employee work force attitude, HR needs to be more flexible in work schedules, offering benefits, moving employees to different position to fit demands, using temp


View Full Document

UT Arlington MANA 3320 - The Labor Force composition

Download The Labor Force composition
Our administrator received your request to download this document. We will send you the file to your email shortly.
Loading Unlocking...
Login

Join to view The Labor Force composition and access 3M+ class-specific study document.

or
We will never post anything without your permission.
Don't have an account?
Sign Up

Join to view The Labor Force composition 2 2 and access 3M+ class-specific study document.

or

By creating an account you agree to our Privacy Policy and Terms Of Use

Already a member?