The World of the Modern Systems AnalystTonightFirst, some definitionsMore definitionsBottom line …PowerPoint PresentationRoles in Systems Analysis & Design5 Skills for Systems AnalystsAnalytical Skills9 characteristics continuedThe University as a systemMore about SystemsTechnical SkillsSlide 14People SkillsBusiness SkillsSlide 17Managerial SkillsTypes of SystemsTransaction Processing Systems (TPS)Management Information Systems (MIS)Executive Information Systems (EIS)Decision Support Systems (DSS)Expert SystemsOthersWith a Master’s degreeFor Next Week:The World of the Modern Systems AnalystWeek 1CMIS 570TonightIntroductionsOverview of classRoles and Skills of the SATypes of systemsHandout CaseFirst, some definitionsSystems DevelopmentSpecifying in detail how the many components of the information system should be physically implemented.Systems Analysis:Understanding and specifying in detail what the information system should do.Systems Design:Describing the analyzed system independent of any computer platform. This may include the design of screen shots, reports, and web sites.More definitionsSystems Analyst:The organizational role most responsible for the analysis and design of information systems.Application Software:Computer software designed to support organizational functions or processes. The analysis and design of which we will be covering in this course.Bottom line …What is the job of the systems analyst?Roles in Systems Analysis & DesignIS managersProgrammersEnd UsersBusiness ManagersSystem LiaisonSystems Analysts5 Skills for Systems AnalystsAnalytical Skills / Problem SolverTechnical SkillsInterpersonal SkillsBusiness SkillsManagerial SkillsAnalytical Skills9 Characteristics of a system9 characteristics continuedThe University as a systemMore about SystemsBenefits of System thinkingApplying system thinking to Information SystemsTechnical SkillsGeneral SkillsToolsTechniquesTechnical SkillsHow do you get?People SkillsWorking alone and with a teamCommunication skillsInterviewing, listening, and questionnairesWritten and oral presentationsManaging expectationsBusiness SkillsSystems analysts have broader skills than computer scientists.What you need to know about your organization:Business SkillsProblem IdentificationProblem Analyzing and SolvingManagerial SkillsResource managementProject managementRisk managementChange managementTypes of SystemsOperational ControlManagement Planning/ControlStrategic PlanningTransaction Processing Systems (TPS)Computer-based versions of manual organization systems dedicated to handling the organization’s transactions.Oldest systems, bread & butter of organizations, started in accountingOperational level: payroll, compensation, plant scheduling, order trackingOutputs: detailed reports, lists, summariesManagement Information Systems (MIS)Computer based systems designed to provide standard reports for managers about transaction data.Management level systems: annual budgeting, capital investment analysis, relocation analysis, inventory control, sales region analysesOutputs: Summary and exception reportsExecutive Information Systems (EIS)Computer based systems developed to support the information-intensive but limited-time decision making of executives.Strategic level systems: profit planning, manpower planning, 5-year budget forecasting, 5-year sales forecastingOutputs: projections, responses to queriesDecision Support Systems (DSS)Computer-based systems designed to help organization members make decisions.Management level-Strategic level: Systems similar to MIS and ESSOutputs: special reports, decision analyses, responses to queriesGDSS: type of DSS to support groupsExpert SystemsComputer based systems designed to mimic the performance of human experts.All levels from operational to strategic potential.OthersGeographic Information SystemsUsed to track geographic informationCommunication support systemsUsed to facilitate communication between employees, customers, suppliersOffice support systemsUsed to facilitate sharing of business documentsWith a Master’s degreeYour role in strategic planningSpecial projects with executivesBusiness process reengineeringFor Next Week:Read chapter 2 (and chapter 1 if you haven’t already)Select project/application that you will work on for remainder of