This study source was downloaded by 100000847648188 from CourseHero com on 06 08 2022 20 51 15 GMT 05 00 https www coursehero com file 92071834 ADMS 2400 Organizational Behaviour Midterm exam 18 February 2019 questions and answerspdf INTRODUCTION TO ORGANIZATIONAL BEHAVIOURSAMPLE MID TERM EXAMINATION QUESTIONSPART I MULTIPLE CHOICE The extent to which an employee identifies and is involved with a particular organization and wishes to maintain membership in that organization is known asA organizational performance B job performance C job involvement D organizational commitment E job satisfaction According to research on organizational commitment which of the following statements is TRUE A Continuance commitment is based on the obligation that employee feels to stay B Normative commitment is based on the economic harm of quitting C Affective commitment is based on shared values D Cognitive commitment is directly correlated to the mental ability of the employee to stay committed E Normative commitment is loyalty to coworkers Components of organizational commitment includeA affective normative and continuance commitment B effective normative and continuance commitment C affective normative and citizenship commitment D effective productive and continuance commitment E effective productive and citizenship commitment According to Hofstede national cultures that accept unequal levels of power in organizations reflect A low power distanceB high collectivism C high power distanceD low uncertainty avoidanceE high femininityPage 1 of 4Downloaded by Adam Singh cbu17bkc cbu ca lOMoARcPSD 7881157 This study source was downloaded by 100000847648188 from CourseHero com on 06 08 2022 20 51 15 GMT 05 00 https www coursehero com file 92071834 ADMS 2400 Organizational Behaviour Midterm exam 18 February 2019 questions and answerspdf Two candidates were under consideration for a job with a prestigious investment firm Both were equally suitable but one of them had an MBA from Harvard while the other candidate had an MBA from a lesser known school The Harvard grad was selected for the job The reason behind that choice might be explained by the concept via A projectionB Big 5 Personality characteristicsC commitmentD emotional regulationE halo effectIf a person responds the same way across different situations according to rules of attribution the behavior shows A High distinctiveness B Low distinctiveness C High consistency D Low consistency E None of the aboveTeresa is sociable and assertive According to the Big Five Personality Model this relates to herA agreeableness B emotional stability C conscientiousness D extraversion E openness to experience Maslow s hierarchy of needs is arranged in which order A physiological esteem safety social and self actualizationB physiological safety social esteem and self actualizationC safety physiological esteem social and self actualizationD physiological social safety esteem and self actualizationE physiological social safety self actualization and esteemOrganizational behaviour is generally defined as a field of study thatA investigates how organizations effectively face competition B investigates the impact that individuals groups and structure have on behaviour within organizations C attempts to understand and solve problems regarding individual behaviour on and off the job D seeks ways and means to match human effort with technology E examines how the structure of different organizations contributes to or inhibits effective communication The Job Characteristics Model allows us to make this statement with relative confidenceA People who work on jobs with high core job dimensions are generally more motivated than are those who do not B People who work on jobs with low core job dimensions are generally more motivated than are those who do C People who work on jobs with high core job dimensions are generally less motivated than are those who do not D People who work on jobs with high core job dimensions cannot be motivated E People who work on jobs with high core job dimensions are generally motivated through salary and recognition PART II SHORT ANSWER Page 2 of 4Downloaded by Adam Singh cbu17bkc cbu ca lOMoARcPSD 7881157 This study source was downloaded by 100000847648188 from CourseHero com on 06 08 2022 20 51 15 GMT 05 00 https www coursehero com file 92071834 ADMS 2400 Organizational Behaviour Midterm exam 18 February 2019 questions and answerspdf Answer the following questions below in the Answer booklet Keep in mind that in addressing thequestion below you must apply the concepts theories or frameworks discussed in class or in theassigned readings Make any assumptions that you feel are necessaryExplain Emotional labour including the concepts of surface and deep level acting and the implications foremployee well being 10 marks Identify and clearly explain the 5 core job dimensions included in the Job characteristics Model ofmotivation 10 marks How does Expectancy Theory explain the process of motivation at work Make sure you describe all the elements of expectancy theory using a workplace example 10 marks PART III MIN CASE SCENARIO CONCEPT APPLICATION Read the mini case scenario below and respond to the three 3 questions following it Your answers must make explicit reference to relevant course concepts theories and frameworks Provide your answer in the answer booklet Sado started her career as a Junior Accountant in a public accounting firm Initially the work wasinteresting and challenging Sado enjoyed her work and was an excellent performer However recently things have changed for the worse Sado s mother has been ill and Sado as sole care giver for her mother has had to juggle the demands of work and family Consequently Sado hasbeen arriving late for work Sado did not feel comfortable letting her manager know about herprivate situation with her mother and consequently did not disclose that to her manager Uponseeing Sado come to work consistently late the manager has treated her like she is a slacker anda poor employee However Sado continues to perform well and with great commitment However her manager sbias against her has grown The manager has been overly critical of her work and made her feel likeher performance has not been satisfactory Sado s excellent work has gone unrewarded She noticesthat her peers who generally do not put in as many long hours at the office as does she arenevertheless given higher bonuses at the end of each month In the past she