INTERMEDIATE PAPER 9 SYLLABUS 2016 OPERATIONS MANAGEMENT STRATEGIC MANAGEMENT STUDY NOTES INTERMEDIATE The Institute of Cost Accountants of India CMA Bhawan 12 Sudder Street Kolkata 700 016 First Edition August 2016 Reprint April 2017 Reprint June 2018 Revised Edition October 2018 Revised Edition January 2019 Edition August 2019 Reprint March 2020 Reprint August 2020 Reprint October 2020 Reprint January 2021 Reprint March 2021 Published by Directorate of Studies The Institute of Cost Accountants of India ICAI CMA Bhawan 12 Sudder Street Kolkata 700 016 www icmai in Printed at M s SAP Print Solutions Pvt Ltd 28A Lakshmi Industrial Estate S N Path Lower Parel W Mumbai 400 013 Maharashtra Copyright of these Study Notes is reserved by the Institute of Cost Accountants of India and prior permission from the Institute is necessary for reproduction of the whole or any part thereof Syllabus 2016 PAPER 9 OPERATIONS MANAGEMENT STRATEGIC MANAGEMENT OMSM Syllabus Structure The syllabus comprises the following topics and study weightage A B Operations Management Strategic Management B 30 A 70 ASSESSMENT STRATEGY There will be examination of three hours OBJECTIVE To provide an in depth study of the various business process analyze operations production planning and strategic management Learning Aims The syllabus aims to test the student s ability to Understand the business process and analyze the operations Acquire knowledge of production planning and resource management Understand the concept of Corporate Vision Mission and Objectives Understand the concept of SWOT and Portfolio Analysis Understand the different stages in strategy formulation process Understand the concept of Strategic Business Unit and Business Process re enginnering Skill Set required Level B Requiring the skill levels of knowledge comprehension application and analysis Section A Operations Management 1 Operations Management Introduction 2 Operations Planning 3 Designing of Operational Systems and control 4 5 6 7 Section B Strategic Management 8 9 10 Formulation and Implementation of Strategy Production Planning and control Productivity management and quality management Project Management Economics of Maintenance and Spares management Strategic Management Introduction Strategic Analysis and Strategic Planning 70 30 70 30 SECTION A OPERATIONS MANAGEMENT 70 MARKS 1 Operation Management Introduction 2 Operations Planning Scope characteristics of modern operations functions recent trends in production operations management Demand forecasting capacity planning capacity requirement planning facility location facility layout Resource aggregate planning Material requirements planning Manufacturing resource planning Economic Batch quantity 3 Designing of operational systems and control 4 Production planning and Control Product Design Process design Selection Product Life Cycle Process Planning Process Selection Introduction Control Measures Time study Work study Method study Job Evaluation Job Allocation Assignment Technique Scheduling Queuing Models Simulation and Line Balancing Optimum Allocation of resources Lean Operations JIT Transportation Model and Linear Programming Technique Formulation of equations only 5 Productivity Management and Quality Management Measurement techniques of productivity index productivity of employee productivity of materials productivity of management resources productivity of other factors productivity improving methods TQM basic tools and certification ISO standards basics 6 Project Management Project planning project life cycle Gantt charts PERT and CPM 7 Economics of Maintenance and Spares Management Break down Maintenance Preventive Maintenance Routine Maintenance Replacement of Machine Spare Parts Management Section B Strategic Manangement 30 marks 8 Strategic Management Introduction Vision Mission and objective 9 Strategic Analysis and Strategic Planning Situational Analysis SWOT Analysis Portfolio Analysis BCG Matrices Stages in Strategic Planning Alternatives in Strategic Planning 10 Formulation and Implementation of Strategy Strategy formulation function wise Production Strategy Marketing Strategy Man Power Strategy Structuring of Organisation for implementation of strategy Strategic Business Unit Business Process re engineering Contents SECTION A OPERATIONS MANAGEMENT Study Note 1 Operation Management Introduction Operations Management Introduction Production Management vs Operation Management Characteristic of Modern Operation Function Recent Trends in Production Operations Management Study Note 2 Operations Planning Demand Forecasting Capacity Planning Capacity Requirement Facility Location Facility Layout Resource Aggregate Planning Material Requirements Planning Manufacturing Resource Planning Enterprise Resource Planning Economic Batch Quantity Production Design Process Design Selection Process Planning Product Life Cycle Process Selection Study Note 3 Designing of Operational System and Control Study Note 4 Production Planning and Control Production Planning and Control Introduction Time Study Work Study Method Study Job Evaluation Job Allocation Assignment Technique Scheduling Queuing Models 1 1 1 2 1 3 1 4 2 1 2 2 2 3 2 4 2 5 2 6 2 7 2 8 2 9 2 10 3 1 3 2 3 3 3 4 3 5 4 1 4 2 4 3 4 4 4 5 1 3 4 4 7 15 17 21 24 33 36 37 38 38 47 50 50 52 53 55 58 61 77 82 4 6 4 7 4 8 4 9 4 10 4 11 5 1 5 2 5 3 6 1 6 2 6 3 7 1 7 2 7 3 7 4 7 5 Simulation Line Balancing Lean Operations Just In Time JIT Transportation Model Linear Programming Technique Project Planning Gantt Charts PERT and CPM Break Down Maintenance Preventive Maintenance Routine Maintenance Replacement of Machine Spare Parts Management Study Note 5 Productivity Management and Quality Management Measurement Techniques of Productivity Index TQM Basic Tools and Certification ISO Standard Basics Study Note 6 Project Management Study Note 7 Economics of Maintenance and Spares Management SECTION B STRATEGIC MANAGEMENT Study Note 8 Strategic Management Introduction 8 1 Vission Mission and Objective 94 105 110 111 111 129 153 161 163 169 174 180 195 195 196 198 201 227 Study Note 9 Strategic Analysis and Strategic Planning Situational Analysis SWOT Analysis Portfolio Analysis BCG Matrices Stages in Strategic Planning Alternative in Strategic Planning Pestel Framework Porter s Five Forces Framework Structural Drivers of Change Diversification Strategy 9 1 9 2 9 3 9 4 9 5 9 6 9 7 9 8 9 9 9 10 10 1 10 2 10 3 10 4 10 5 Study Note 10 Formulation and
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