AOT 143 - Office Systems and Procedures Information Systems Technology Department Semester: Catalog Course Description: This course emphasizes procedures and applications used in the office environment. Prerequisite(s): AOT 105 or keyboard placement test, ESL 100 or RDG 100 Credit Hours: 3.0 Departmental Website: http://www.midlandstech.com/edu/ed/ism/cpt/ Telephone: (803) 738-7776 E-mail: [email protected] Departmental Assistant: Kristine Newton [email protected] Department Chair: Patrick Wright [email protected] Program Coordinator: Marian R. Nurse [email protected] Textbook(s): Procedures & Theory for Administrative Professionals, 7th ed., by: Stulz/Shumack/Fulton-Calkins. South-Western/Cengage Learning Publishers. Student ISBN#: 978-1-111-57586-1. Course Objectives: Upon completion of this course, the student will be able to: 1. Explain the features of today's automated office. 2. Describe the characteristics of a successful office professional. 3. Develop and use proper telephone techniques. 4. Explain the impact of telecommunications in today's office. 5. Identify and describe the various methods by which information is printed, reproduced, communicated, distributed, stored, retrieved, and maintained in the business office. 6. Identify mail classifications and mail services. 7. Define the responsibilities of the office professional for meetings and conferences. 8. Describe the duties involved in making travel arrangements and preparing itineraries. Course Outcomes and Competencies: Intended Course Outcome: Students will demonstrate critical thinking and organizational skills. Course Competency: Students will use critical thinking and organizational skills in handling a five-day simulated office activity that provides enough information to perform the job while at the same time requires thinking through each situation.2 Course Requirements: To be announced by instructor. Course Grading: To be announced by instructor. Grading Scale: 94-100 A Superior Work 87-93 B Good Work 78-86 C Average Work 0-77 F Unsatisfactory Work Note: Students must earn a grade of “C” or better in all the courses offered within the Information Systems Technology Department for the grade to be counted toward graduation. Course Topic Outline/Course Calendar with Assignments: Will be provided by instructor. PLEASE NOTE: Should change become necessary, the instructor reserves the right to adjust the requirements, pace, or scheduling of this course. Any change will be announced in class before it becomes effective. College Policies and Expectations: http://www.midlandstech.com/edu/ed/ism/cpt/syllabi/AcademicAffairsStudentGuidelines.pdf Performance Measurement Instrument: Students will use critical thinking and organizational skills in handling a five-day simulated office activity that provides enough information to perform the job while at the same time requires thinking through each situation. Attendance Policy: Students may not miss more than 15% of scheduled classes and attendance assignments, regardless of the reason for the absence. After exceeding this limit, a student will be withdrawn from the class by the instructor. Should the maximum allowable absences be exceeded, a “W” will be submitted to the registrar unless that last absence is after the midterm and the student is failing the course. In that situation, the student will receive a “WF”. Official student holidays and college closings will not count against the student. Semester Type Typical Number of Meetings/Assignments Maximum Allowable Absences Withdrawn After Missing Full Semester 28 4 5 Session I/II 14 2 3 In-Class Roll Taking: Attendance will be taken at the beginning of the class period. Students not answering to the roll call or signing the attendance sheet at that time will be marked absent. Students arriving late may check-in with the instructor after class in order to be marked tardy. Three marks of tardy will count as one absence. Students are required to remain in class until class is dismissed, and will otherwise be marked absent, unless prior arrangements are made in advance with the instructor. Attendance records will not be changed retroactively after the scheduled class meeting. Off-Campus Roll Taking – Internet & Hybrid: Off-Campus Attendance is defined as completing a specific attendance assignment by its due date. Within this syllabus, certain assignments are listed as those attached to attendance roll taking. Failure to complete the attendance assignment by its due date is considered an absence. For Internet only classes all of your attendance is taken with this method. For Hybrid courses, attendance is a combination of scheduled classes and those off-campus attendance assignments. Withdrawal: Should the maximum allowable absences be exceeded prior to midterm, a "W" will be submitted to the registrar to be recorded on the student's transcript. Should the maximum allowable absences be exceeded after midterm, a "W" will be submitted to the registrar if the student was passing the course at the time of withdrawal OR a "WF" will be submitted if the student was failing the course at the time of withdrawal.3 Disabilities Statement and ADA Compliance Issues: The staff of Counseling and Career Services works to ensure that all educational programming and services are accessible to otherwise qualified students with disabilities. If you have a concern regarding the accessibility of websites, instructional materials, online courses and other electronic or information technology, please contact Counseling and Career Services. It is the student's responsibility to self-disclose as a student with a disability and to request accommodations prior to beginning a program or course. Please contact the staff of Counseling and Career Services at 803-822-3505 (AC) or 803-738-7636 (BC) or via email at [email protected] if you have any questions or concerns. Additional Academic Integrity Language: BE WARNED: This instructor vigorously enforces the "Student Code" as documented in The Midlands Technical College "Student Handbook." It should be noted in particular that programming assignments are designed to develop and measure individual programming skill. Therefore, students must prepare programming assignments on their own, and not treat them as group projects. Students must submit only original, individually prepared work