Role of testing of Employee ROLE OF TESTING OF EMPLOYEE Name University Roll No Page 1 Role of testing of Employee The Human Resource professional had a crucial role to play during the recruitment process with respect to interviewing the various candidates as per the requirement of the job The recruiter or the employer during the process has to play a significant role in assessing the working capabilities of the particular individual and how and what type of work the particular person can fit in Going ahead with the role of testing of employees let us have a brief introduction of what employee testing actually is The term employee testing as it suggests what it means literally the administering of the employee either in any written or any oral or any interview form with respect to the vacant position or the requirement of the post According to Dessler 2011 an effective recruitment is something where the recruiters are well known and have a proper idea of selecting the proper individuals by interviewing them for their organization to work upon As far as the case study Finding People Who Are Passionate about What They Do is concerned the employer during their recruitment process all having their own alternatives to better identify the people suitable for particular kind of training given and how well they can perform the work The organization Trilogy had given a lot of flexibility as well as preferences to its employees like no dress codes work from home or at their flexible timings various parties and games is organized at the weekends in order to have some refreshment apart from the work Besides this kitchen facility is also being provided along with all the other basic needs But when it comes to work the challenging work is being assigned in the same way and accordingly the employee is being tested whether he she is a proper person to fit as per the requirement of the job Moreover a company named Zappos had their own way of testing the employees Recruiting the fresher as a trainer giving them the required training let them work for a certain period After a considerable time an offer is being made to the employees like the employees who will quit the job will be getting 2000 extra including their salaries for the given month The Page 2 Role of testing of Employee employees interested with this offer will surely going to quit it which enables the organization to filter out the people who are going to serve the organization to their lifetime and as a result of which it can be determined how passionate an employee is towards their work within the particular organization Apart from all this necessary testing of employees being conducted by the various HR professionals few other testing like the background checking previous employer details is also checked in order to have a proper knowledge about the consistency of the performance of that particular individual at the past work place how well the job is being done by him her the appraisals that is being given to them and nevertheless the important factor what kind of job the person is most suitable for The job at the various call centres is to meet the customer or client needs as per their request Being working for so long even the night schedule of some people proves sometimes to be a little hectic long working hours and as such is the many reasons that are being faced by each and every employee working over within a particular organization A proper feedback channel is also being established by the several organization for the client at the end of call in order to rate the service ranging either from 1 to 10 or leaving the feedback and comments or in some other forms that is being provided to them and according to it the appraisal is made or the employee dedication towards the work is determined As far as the employee test is concerned following are the test that is being conducted by the employer like Performance Assessment Tests It can be said as the pre skilled tool in order to have a proper match of the skills of the person with respect to the need and requirement of the job position available It can be in the form of various tests or quizzes with the help of which the employee need to prove them the best suited for it Page 3 Role of testing of Employee Personality Tests Personality test an important factor in order to determine how well the person is able to deal with the client or to maintain a peaceful environment at the workplace Personality test can be properly determined by following Big Five personality traits that includes Openness to experience Conscientiousness Extraversion Agreeableness and Neuroticism Cognitive Ability Tests Cognitive ability test is used to determine the person general intelligence during a particular situation which has a high co relation with respect to the job The more cognition is the person the more efficient will be for the required post Job Knowledge Tests Job knowledge test is basically performed in order to have an overview of what knowledge the particular person has with regards to the job How well and how consistent he she can be proved in the future and how well was their past with respect to the previous employer assessment conducted Situation Judgement Tests Situation judgement tests is done in order to have employee screening and to predict the employee success as well as the organization growth as per the Furthermore going through the various case studies it can be determined that the role of testing of employees had a major factor in contributing towards the growth and development of a particular organization The organization is said to be bigger or the efficient in terms of its employees trainers The greater number of efficient worker in the organization the more effective and efficient will be the organization leading to a considerable growth and development The more will be the appraisal rating of the company the attractive will be the projects allotted to it So as far it can be concluded that it is the employee who serves as the backbone of a particular firm and to have a proper employee to whom the particular task or Page 4 Role of testing of Employee work is assigned it is important to have a proper analysis of him her hence is a task carried out by the HR manager to have a proper assessment of it Page 5 Role of testing of Employee REFERENCES Dessler G 2011 A framework for human resource management 6th ed Upper Saddle River NJ Prentice Hall ISBN 9780132556378 C Kiely J Hole L