Exam #1 BCIS 361080 QuestionsAll multiple choice each 2.5 pointsNo true/false questionsImportant Concepts and Definitions on the following pages:8 or 10 questions from Online Textbook and rest from Using MIS.First-Remember what IT professionals should have, the four skills-Chapters 1• Abstract Reasoning-the ability to make and manipulate models.• Systems Thinking-how input and outputs relate to one another• Collaboration – developing a procedure or plan with others.• Ability to experiment-test and creating procedures.PG. 6 abstracting reasoning and PG. 7 system thinking –remember the definition of both• Abstract Reasoning-is the ability to make and manipulate models.• System Thinking-The mental process of making one or more models of the components of a system and connecting the inputs and outputs among those components into a sensible whole, on that explains the phenomenon observed.Remember the definition of IT-What is IT? What is the difference between IT and IS? PG. 18 Procedures are not part of IT.• Information Technology-to the products, methods, inventions and standard that are used for the purpose of producing information.• Information System-is an assembly of hardware, software, data, procedures, and people that produce information.What is Moore’s Law? Remember the number 18 months. • The number of transistors per square inch doubles every 18 months.What are the characteristics of good information? PG. 16 – PG. 17-Don’t need to remember the definition just remember the three characteristics. Interchange is not a key characteristic of good information.• Accurate• TimelyThis study source was downloaded by 100000846016340 from CourseHero.com on 08-21-2022 20:02:15 GMT -05:00https://www.coursehero.com/file/6228231/Exam-1-BCIS-3610/• Relevant• Sufficient• Worth its CostChapter 2Remember the three critical collaboration drivers include communication, PG. 32 • Communication• Content Management• Workflow ControlCommunication PG. 38 synchronizes communication (face to face). • Email is the most primitive communication method.• Synchronize Communication- occurs when all team members meet at the same time, such as with conference calls or face to face meetings.Definition of Content Management PG. 33 • Content Management- when multiple users are contributing and changing documents, schedules, task list, assignments, one users work might interfere with another’s. Users need to manage content so that such conflict does not occur.Pg. 44 Remember version management system or control.• Version Management Systems- improve the tracking of shared content and potentially eliminate problems caused by concurrent document access.• Version Control-limiting the actions that can be taken by any particular user, and give control over the changes to documents to particular users.Definition of Third workflow control PG. 33 – (remember the two types-parallel and sequential work flow on pg. 45)• Workflow Control-a process or procedure by which content is created, edited, used, and diposed.• Sequential Workflow-activities occur in sequence.• Parallel Workflow- activities occur in simultaneously Chapter 3Pg. 66 organizational strategy look at figure 3-1 –remember the bottom five green boxesThis study source was downloaded by 100000846016340 from CourseHero.com on 08-21-2022 20:02:15 GMT -05:00https://www.coursehero.com/file/6228231/Exam-1-BCIS-3610/• Industry Structure• Competitive Strategy• Value Chains• Business Processes• Information SystemsRemember definition of value chain-pg. 69 Also know the definition of value.• Value Chain-is a network of value-creating activities.• Value-the amount of money that a customer is willing to pay for a resource, product or service.o The Generic Chain consists of five primary and four support activities.Know definition of Porter• Michael Porter-one of the key researchers and thinkers in competitive analysis developed three different models that can help you understand the elements of organizational strategy.o Five force Modelo Four Competitive StrategiesKnow definition of activities on Pg. 71• Business Process includes several activities.• Activities-The part of the business process that transforms resources and information of one type into resources and information of another type, can be manual or automated.Four types of competitive strategy-organization respond to the structure of its industry by using competitive strategy. PG. 68 figure 3.5 differentiation strategy is very important.• An organization can focus on the being the cost leader or it can focus on differentiating its product from those of the competition. Further, the organization can employ the cost of differentiation strategy across an industry or it can focus its strategy on a particular industry segment.• Cost• Differentiation-• Industry-wideThis study source was downloaded by 100000846016340 from CourseHero.com on 08-21-2022 20:02:15 GMT -05:00https://www.coursehero.com/file/6228231/Exam-1-BCIS-3610/• FocusPg. 77 & 78 Switching cost-definition• Switching Cost-Business strategy of locking in customers by making it difficult or expensive to change to another product or supplier.Two ways to LOCK IN your customers on pg. 78• Lock in Customers- making it difficult or expensive for customers to switch to another product.• Lock in Suppliers- making it difficult to switch to another organization, or stated positively, by making it easy to connect to and work with the organization.Chapter 4What is CPU? • Central Processing Unit or the brain of the computerMemory is also called RAM pg. 105 ( third paragraph)• Random Access Memory• Operating system is not hardware. • Remember computer represents data using binary digits called bits.Pg. 107 gives a picture on how computer gets the instructions and displays the data, remember in the second paragraph data BUS. Read last paragraph and memory swapping is implemented.• Bus-Means by which the CPU reads instructions and data from main memory and writes data to main memory.• Memory Swapping-If the CPU has not enough memory it will remove something, perhaps the block of memory labeled more excel, and then it will place the just-requested program or data into the vacated space.Pg. 109 Definition of GRID• Grid-is a network of computers that operates as an integrated whole.Cloud computing Definition pg. 112• Cloud- refers to the computing network on the