1 Communication transmission of information and meaning from one individual group to another idea as the sender intended language 2 Process of communication is successful only when the receiver understands the 3 Barriers to communication include a different frame of reference where you live The difference between an almost right word and a right word is like the difference between lightening and a lightening bug Mark Twain Technical documents email memo proposal report and instructions Characteristic of technical documents 1 They address of particular group of readers 2 They help readers solve problems 3 They reflect organizational goals and cultures 4 They produce collaboratively with someone else 5 They use design to increase readability 1 Technical writing purposeful and reader noting 2 Audience and 3As 1 Analyze Inform or persuade 2 Anticipate Who is my audience background position 3 Adapt spotlight receiver s benefits and describe effective writing Ben Franklin to be good it ought to have a tendency to benefit the reader 3 The purpose of a persuasive message to converse the receiver to your ideas and motivate them to action 4 A persuasive message is useless unless it meets the needs of the audience 5 BUSINESS 1 Gain attention 2 Build interest 3 Reduce resistance 4 Motivate to action SCIENCE 1 Claim conclusion that you want your readers to accept 2 Evidence the information readers should consider 3 Reasoning the logic used to connect the evidence to the claim It s dangerous to drive at 100miles hour 90 of people drive at 100 miles hour dies in accidents Therefore driving at 100miles hour is dangerous Audi sales are decreasing but Volvo sales are increasing We need to use the Proposal offer to carry out research or provide a product or service Focus on the need of the readers or opportunity for the reader 1 Purpose What is the purpose of the proposal 2 Summary The background to the problem To propose that we do the research the ad message Volvo used strategy that Volvo used 3 Introduction In researching we 4 Proposed tasks Introduces what is the next Overview of what is the next to come Task 1 study the partnership they have with ADMOB Task 2 cost of the advertising campaign Task 3 results of the ad campaign use different paragraphs to describe the different steps of the tasks Timeline Schedule of work to be performed 5 Schedule Chart 6 Experience 7 References Citation list Paragraph anything relative about your experience You can have a conclusion but you don t have to PRACTICE Purpose The purpose of this proposal is to obtain the necessary authorization to research the necessity of opening more ENGR 2367 sections Summary ENGR 2367 is a very popular second year writing class for engineering students and there are lots of students in the waitlist want to take this class There are not enough sections for the demand Proposed Tasks 1 Do a research about how many students want to take this class and in the waitlist 2 Do a research about whether this idea fit the whole university and professor s schedule 3 Propose the idea and result to the engineering faculty Concise sentences A majority of early date wordy Most soon concise structure Email has concise sentences they know their audience and they have certain Subject line why is it important why should I open your email why should I open yours avoid problem help because they may don t want to help or know the problem So use the positive way Opening time is money What s the purpose of writing Body put into bullets or list those It s easier to read Is your email publishable Email is a legal document Closing action keeps your idea alive ex let s see how we can improve it Questions to ask yourself before sending the business email 1 Do I really need to send the email or should I go tell him face to face face time doesn t hurt 2 How do I want my receiver to react or respond 3 How can I save my reader s time 1 Get the Email address right Pointers 2 To Fill in the email address lastly after you finish the whole body then you won t accidentally send the wrong message before you check spelling grammar 3 Never respond an email when you are emotional or angry 4 Double or triple check your grammar and spelling 5 Don t send a personal email to a company computer system A time when your written communication is successful 1 Is it publishable 2 Is it consistent between internal and external messages 3 Is your email concise or too wordy 4 Do I really need to send the email or should I go see them face to face 5 Double and triple check your spelling and grammar 6 Do not send an email during an emotional state 7 Don t send a personal email to the company email system 8 Get your email address right 9 Choose an appropriate subject 10 Do you put some action behind it 11 If you have lots of information or statistics put them into bullet or list form Resumes 1 The purpose of the Resume is to persuade someone to hire you 2 The keys to persuasion are benefits and needs 3 How do you benefit the receiver how can you help them to meet the need 4 I m looking for a position with opportunity with growth and knowledge We can say I m looking for a position that enables me to contribute my four years of developing database solution Make me to contribute to 5 We always want to use action verbs improve analyze collected develop recorded and researched 6 Find a good template and use that as an example 7 A checklist that as bases should go to every resume 1 Meets the needs of the reader 2 Has professional appearance with generous margins 3 It s honest and free of error 4 Name mailing address phone number and email 5 Clear summary or a job objective at the top 6 Education with degree university location of the university and anticipated date 7 Dates that you were employed month and year organization name the location of graduation of the job 8 Include any awards and honors Cover letters 4 basic paragraphs in a cover letter 1 Introductory paragraph Identifies position interested in I m interested in contributing my experiences to 2 Body 2 paragraphs Education paragraph At The Ohio State University I have taken a wide range of chemistry courses In one laboratory course I developed a new aseptic brewing technique that lowered the risk of infection by more than 40 percentages Employment paragraph For the past three summers xyz in professional language 3 Concluding paragraph 5 points outline of Oral presentation 1 Introduction 2 minutes Who am I 2 Main points 2 minutes
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