360 Assessments 360 Degree All measures are based on scientifically proven concepts with established reliability and validity From multiple sources yourself peers and classmates Absolute Scores o 3 neutral 5 max 1 min o Above 3 in any dimension means you may have a strong characteristic in this dimension Comparing Scores with Others o To what degree your score is higher or lower than the avg o Take the difference between your score and the average score of comparison others see how big the difference is compared to std deviation Personality Traits o Extraversion your assertiveness talkativeness sociability and the tendency to seek stimulation in the company of How am I good bad at leadership o Comprehensive assessment of your leadership skills and score others abilities Emotional intelligence Leadership behaviors task oriented relation oriented transformational and transactional leadership o Compare self assessment scores with peers averaged o Find out strengths pleasant surprises blind spots and evaluation scores weaknesses rated yourself yourself Pleasant surprise others rated you higher than you Blind Spot others rated you lower than you rated Strength you and others agree that you are at a moderate or high level in the performance area Opportunity you and others agree that you are at a lower than moderate level in the performance area o Leadership Behaviors Relations oriented leadership consideration the extent to which you see yourself as exhibiting concern for the welfare of the members of the group My Performance in Team o Better understand your performance effectiveness in your team Your performance in team Your relationships with team members o General Performance you team members assessment of the quantity quality accuracy and efficiency of your work output My Team Performance o How is my team performing compared to other teams Assess your team s key processes Team conflict Team learning and processes Task Conflict the extent of arguments about task related or project related issues in your team Individual Difference I In this class and the next class we are going to focus on individual differences Understanding individual differences may benefit you in many ways First it helps you better understand yourself who you are compared with others This understanding is very important for many decisions in your life including your career decisions For example what kind of job should I pursue or if I pursue a particular type of job what are my strengths and weaknesses to effectively perform in the job Better understanding yourself may help you to answer these questions more clearly Second it helps you better understand others The understanding of individual differences is a starting point of effective management of other people and of becoming an effective team player o Individuals are different in many ways One of the core dimensions is personality difference Among the many personality dimensions I want to introduce four important dimensions Personality A set of distinctive patterns or orientations in which individuals respond or interact with their environments o Personality difference is very important in three reasons First personality is powerful in predicting individual thinking patterns and behavior tendencies Second it is difficult or almost impossible to change Personality is developed through our entire lives and in our ages it is almost set It s much better to understand it than to change it Third however many people do not notice personality difference or do nor appreciate personality difference as normal and natural Instead they usually perceive it as something wrong abnormal or weird That s why personality differences lead to many interpersonal difficulties or conflicts How does personality impact OB o Personality and individual differences impact organizational behavior because of the link between individual differences and individual level work outcomes The individual differences shown on the left are on a continuum from relatively fixed at the top moving towards relatively flexible at the bottom The practical application for managers is that they should select employees for positions based on factors that are relatively stable intelligence ability They can then adapt the workplace using a variety of techniques to influence the flexible individual differences to make an impact on individual level work outcomes o Individual differences Intelligence Ability Personality Core self evaluations Self esteem Self efficacy Locus of control Emotional stability Attitudes Emotions o Individual Level Work Outcomes Job Performance Job Satisfaction Turnover Organizational citizenship behaviors Counterproductive work behaviors Four Preferences of MBTI Where do you get energy from o Extroversion Wide array of interests Enjoy working with lots of people Action before reflection Think out loud o Introversion take a deep interest in a few things enjoy working alone or with small groups reflection before action think before act o Both introverts and extroverts can be friendly Extroverts are stimulated by the outside world introverts by inner world How do you gather information How do you perceive the world around you o Sensing Appreciate facts and details Practical 5 senses what is real tangible o Intuition Appreciate possibilities insights Theoretical What is possible Future oriented How do you come to a decision What are the ways you assess information given to come to a decision o Thinking Logical analysis to reach conclusions Offer critiques Base judgments on principles and analysis o Feeling Use values to reach conclusions Like to create harmony Base judgments on their own or others values How do you deal with the outside world Which do you prefer the perception or the judgment phase o Judging Work and play better with a plan Focus on what needs to be completed Decide quickly Seek structure and schedules o Perceiving work and play better with flexibility want to include as many ideas as possible postpone decisions in search of more info Five Factor Model more comprehensive model than MBTI for understanding personality differences o Openness Active seeking of experience for its own sake tolerating and exploring the unfamiliar o Conscientiousness goal directed behavior o Extraversion Degree of organization persistence and motivation in Amount and intensity of social interaction activity level need for stimulation capacity for joy o Agreeableness o Neuroticism Quality of
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