Goleman Article Primal Leadership The Hidden Driver of Great Performance While leadership skills other than mood matter mood is very important Emotional intelligence improves results those with emotional intelligence finish first Leader s mood plays key role in that dynamic leader s mood and behaviors drive moods and behaviors of everyone else Leader s emotional intelligence creates a certain culture or work environment high levels of emotional intelligence create climates in which information sharing trust healthy risk taking and learning flourish o Low levels create climates rife with fear and anxiety that may be effective in short term but not long lasting If leader s mood emotional intelligence is so contagious is leader s primal task emotional leadership o Leader needs to make sure he is regularly optimistic which begins with him managing his inner life Primal leadership demands more than putting on a game face every day it requires executive to determine through reflective analysis how his emotional leadership drives the moods and actions of the organization and then with equal discipline to adjust his behavior accordingly o Good moods don t have to be nonstop just optimistic sincere and realistic People avoid talking about emotions in the workplace but according to this article it is of the utmost importance Example of an SOB boss is Bill Gates who has been effective as a leader because his employees are competent motivated and need little direction o An exception to the rule not to be followed generally Many studies have shown that an upbeat environment fosters mental efficiency making people better at taking in and understanding information at using decision rules in complex judgments and at being flexible in their thinking More likely to persist despite rejections and thus closed more sales Leaders who create dysfunctional environment emotionally eventually get fired due to poor results Science behind idea o We rely on connections with other people to determine our moods hormone levels cardiovascular functions and sleep rhythm o Genetic component behind emotional skills o Experience effects how genes are expressed ie happy baby s parents die may become melancholy adult Everyone watches the boss so his moods are most important Hard for leaders to realize this in themselves and people don t tell leaders they are having a negative emotional impact on others Important questions for leaders Who do I want to be Who am I now How do I get from here to there How do I make changes stick and Who can help me o Advise leaders to get feedback from subordinates o Identify one s weaknesses and be aware of negative tendencies o Look outside workplace for missing links o Important to practice and experiment with new behaviors o Build support system to help you through changes
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