BMGT 364 Managing People and Organizations Fall 2012 Session 8 Leadership Part II Agenda The four dimensions of leadership Transformational versus Transactional leadership Characteristics of transformational leaders Situational and Contingency models Overview of the simulation Copyright 2010 Copyright 2010 The Four Dimensions of Leadership Transactional and Transformational Leadership Task Oriented Organizing Tasks Developing Structures Relations Oriented Building Relationships Developing Networks T r a n s f o r m a t i o n a l T r a n s a c t i o n a l I n s pirin g P e o ple E n visio nin g R e w a r d S y s t e m s N e g o tia tin g B uildin g Transactional leaders Guide and motivate followers in the direction of established goals by using Contingent rewards exchange rewards with meeting leaders expectations and Corrective actions search for and react to deviations from standards Transformational leaders Create the vision and environment that motivates employees To achieve performance beyond existing goals and expectations and creating new ideas To consider new ways of performing their tasks and Copyright 2010 Bass B 1990 From transactional to transformational leadership Learning to share the vision Organizational Dynamics Winter 19 31 Copyright 2010 1 Team Activities http www youtube com watch v f60dheI4ARg feature related 1 Based on the video clip which style would you say Steve Jobs exemplifies in this excerpt Transformational or Transactional Explain 2 Meet with your project team and discuss two scenarios rooted in personal experience which describes a Transformational and Transactional leadership styles You have 10 minutes to discuss Assign a recorder to capture each of the scenarios Assign a time keeper and facilitator to keep the discussion focused Be ready to share one of the scenarios in class Characteristics of Transformational Leaders Charisma Inspiration Intellectual stimulation Individualized consideration Copyright 2010 Copyright 2010 Charisma Idealized Influence Take actions based on deeply held values ethics and or principles Model self leadership and project self confidence Create a sense of pride energy and mission Profound impact on followers values and beliefs Charismatic Leader Effects on Followers Trust in leader s ideology Unquestioning acceptance Affection towards leader Obedience Identification with leader Increase confidence Mahatma Gandhi John F Kennedy Martin Luther King Copyright 2010 From Northouse P G 2013 Leadership Theory and Practice Copyright 2010 2 Inspiration What makes a leader inspirational Articulate a strong vision which captures the imagination of others Show passion and optimism Empower others to act Motivate others to engage in extra effort Instill courage in others to step up to the risks of change The Language of Inspirational Leadership Framing presenting the message defining the purpose in a meaningful way Rhetorical crafting using symbolic language to give emotional power to the message Rhetorical techniques include metaphors analogies and stories gearing language to the particular audience and using speech techniques such as alliteration repetition and rhythm Copyright 2010 Copyright 2010 http www youtube com watch v D1R jKKp3NA Steve Jobs Commencement Address Intellectual Stimulation Provoke rethinking and reexamination of assumptions beliefs and values Encourage a new look at old work methods and work procedures Help others to bring new perspectives and innovative thinking to solving problems Produce innovative and synergistic solutions and breakthrough outcomes Individualized Consideration Give personal attention to others Understand others unique skills capabilities and developmental needs Act as a coach or mentor and maintain on going meaningful communications Demonstrate trust and respect for others Make each person feel valued and develop higher levels of his her potential Copyright 2010 Copyright 2010 3 Summary Transformational and Transactional Leadership TRANSACTIONAL LEADERSHIP TRANSFORMATIONAL LEADERSHIP Corrective Actions Contingent Reward Charisma Inspiration Individualized Consideration Intellectual Stimulation Leading to meet expectations Leading to exceed expectations What is your leadership style How do you know Useful tool 360 degree Feedback Measures behaviors and competencies on how others perceive you Assesses skills such as listening planning and goal setting Offers insight on subjective areas such as teamwork character and leadership effectiveness Copyright 2010 Copyright 2010 Discussion Is Transformational Leader better than transactional leader What to you think Answer It Depends Two complimentary perspectives Situational Leadership Blanchard Contingency theory Fieldler Copyright 2010 Copyright 2010 4 Situational Leadership Focuses on effectiveness based on the particular setting or situation Different situations require different kinds of leadership Awareness Adaptability Situational Leadership Dimensions Leadership Dimensions Directive Supportive Situation Competence of subordinates Leadership Action Adapt Match Change Copyright 2010 Copyright 2010 Contingency Theory Fiedler s Situational Considerations Leadership Styles Situation and Leader Member Relations Confidence Loyalty Attraction Task motivated Relationship motivated Clear tasks Leadership Action Power Control Influence 1 Leader member relations good bad the degree of confidence trust and respect 2 Task structure structured unstructured the degree to which job assignments are clearly articulated and formalized 3 Position power strong weak the degree of power given to a leader e g hire fire and rewards Copyright 2010 Copyright 2010 5 Fiedler s Model Fiedler s Contingency Model Effectiveness depends on two factors the personal style of the leader and the degree to which the situation gives the leader power control and influence over the situation Questions used to analyze the situation 1 Are leader member relations good or poor 2 Is the task structure or unstructured 3 Is the leader s position power strong or weak Copyright 2010 Copyright 2010 Summary Next Class The four dimensions of leadership Transformational versus Transactional leadership Characteristics of transformational leaders Situational and Contingency models Review the syllabus for upcoming deliverables and due dates on your team project Purchase the Everest simulation Know where to go for the simulation and be on time for your team Visit Blackboard for location of the computer
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