BMGT364 Final Exam Study Guide Individual Difference I A Personal Development Journal a 360 Degree Feedback i ii iii iv v i Comprehensive assessment of your individual leadership and teamwork characteristics Based on scientifically valid measures From multiple sources yourself peers and classmates 360 Degree evaluations are the roughest evaluations you can get because people hear things about themselves they ve never heard before Jack Welch Former CEO GM All measures are based on scientifically proven concepts with established reliability and validity b Ways to Understand 360 Feedback By looking at the absolute scores in the report 1 3 neutral 5 maximum 1 minimum 2 If your score is higher than 3 and closer to 5 in a certain dimension you may have a strong characteristic in this dimension ii By comparing your scores with others scores 1 To what degree your score is higher or lower than the averaged score of comparison others 2 Two comparison others 1 your team members and 2 all other students who participated in the survey n 468 c 1 Understanding My Individual Characteristics i Who am I How am I different from similar others 1 Better understand your individual characteristics Report p 2 9 a Personality traits self beliefs cultural values emotional traits goal orientations conflict management styles 2 Take the difference between you score and the average score of comparison others 3 See how big the difference is in comparison to the standard deviation ii How Far am I from the comparison of others iii Example 1 Personality Traits Extraversion Your assertiveness talkativeness sociability and the tendency to seek stimulation in the company of others d 2 Understanding My Individual Characteristics i Comprehensive assessment of your leadership skills and abilities p 10 14 1 Emotional Intelligence 2 Leadership behaviors task oriented relation oriented transformational and transactional leadership ii iii iv Compare your self assessment scores with your peers averaged evaluation scores Find out your strengths pleasant surprises blind spots and weaknesses In this case the peers SD scores reflect the degree of agreement among the peers v Example 2 Leadership Behaviors Relations oriented leadership consideration The extent to which you see yourself as exhibiting concern for the welfare of the members of the group e 3 My Performance in Team i How am I perceived by others in my team 1 Better understand your performance effectiveness in your team p 15 16 a Your performance in team b Your relationships with team members 2 Look at the mean and the s d degree of agreement 3 Also compare how your scores are different from the overall ratings across all participants ii Example 3 General Performance Your team members assessment of the quantity quality accuracy and efficiency of your work output f 4 My Team Performance i How is my team performing compared to other teams 1 Assess your team s key processes p 17 18 a Team conflict b Team learning process 2 Look at the mean and the s d degree of agreement 3 Also compare how your scores are different from the overall ratings across all participant 4 Example 4 Your Team Task Conflict The extent of arguments about task related or project related issues in your team B What is Personality a Understanding individual differences may benefit you in many ways The understanding of individual differences is a starting point of effective management of other people and of becoming an effective team player Individuals are different in many ways One of the core dimensions is personality difference b c Personality is a set of distinctive patterns or orientations in which individuals respond to or interact with their environments Important for 3 reasons d Predicts individual thinking patterns behavior tendencies Difficult impossible to change Developed throughout entire lives i ii iii i ii C How Does Personality Impact OB a Individual Differences Intelligence Ability iii iv Personality Core self evaluations 1 Self esteem 2 Self efficacy 3 Locus of control 4 Emotional Stability v vi Attitudes Emotions Individual Level Outcomes b i ii iii iv v Job performance Job satisfaction Turnover Organizational citizenship behaviors Counterproductive work behaviors c The practical application for managers is that they should select employees for positions based on factors that are relatively stable intelligence ability They can then adapt the workplace using a variety of techniques to influence the flexible individual differences to make an impact on individual level work outcomes D Cognitive Styles MBTI a Carl G Jung psychologist Created the theoretical basis for type Observed his clients and noted differences b Isabelle Briggs Myers and her mother Katherine Briggs Created the current 4 dichotomies and the MBTI assessment Used the indicator with friends family to refine i ii i ii c The Four Preferences ii i Where do you get energy from Extroversion and Introversion How do you gather information How do you perceive the world around you Sensing and Intuition How do you come to a decision What are the ways you assess information given to come to a decision Thinking and Feeling How do you deal with the outside world Which do you prefer the perception or the judgment phase Orientation Judging and Perceiving iii iv b Energy c Perception i ii Extroversion wide array of interests enjoy working with lots of people action before reflection think out loud Introversion take a deep interest in a few things ejoy working alone or with small groups reflect before action think before act i ii i ii ii d Decisions e Orientation i Sensing appreciate facts and details practical 5 senses what is real tangible Intuition appreciate possibilities insights theoretical what is possible future oriented Thinking Logical analysis to reach conclusions offer critiques base judgments on principles and analysis Feeling use values to reach conclusions like to create harmony base judgments on their own values Judging work and play better with a plan focus on what needs to be completed decide quickly seek structure and schedules Perceiving work and play better with flexibility want to include as many ideas as possible postpone decisions in search of more info adapt to changing situations a Developed in 1992 by Costa McCrae b More comprehensive model than MBTI for understanding personality c differences Includes five aspects of personality openness conscientiousness extraversion agreeableness and neuroticism Individuals
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