Unformatted text preview:

ISM3003 Midterm Study GuideCh. 1 - The Information Age in Which You LiveWhat is MIS?- Management Information Systems deals with the planning for, development, management, and use of information technology tools to help people perform all tasks related to information processing and management.What role does MIS play in organizations?- how people can use different technologies to work with and massage information to help an organization achieves its goals.What are the three key resources that MIS focuses on?- Information, people, and information technology; people use information technology to work with informationWhat defines the Information Age?- aka the digital age, meaning knowledge is powerWhat is the difference between data, information, knowledge, and business intelligence?- Data: raw facts that describe a particular phenomenon (eg. temperature, price of a movierental, age)- Information: data that have a particular meaning within a specific context (eg. temperature becomes information if you're deciding what to wear)- Business Intelligence: collective information about your customers, your competitors, your business partners, your competitive environment, and your own internal operations- Knowledge: facts, information, and skills acquired by a person through experience or educationHow does technology support these things?- What are the key components of Porter's Five Forces?- Porter's Five Forces: helps business people understand the relative attractiveness of an industry's competitive pressures in terms of the following five forces- Key components: buyer power, supplier power, threat of substitute products or services,threat of new entrants, rivalry among existing competitorsWhy is it important to understand Porter's Five Forces when making technology decisions?- to assess technology and the competitive advantage (providing a product or service in a way that customers value more than what your competition is able to do) it can yieldWhat are Porter's 3 generic strategies to beat the competition?- 1. Overall cost leadership: offering the same or better quality product or service at a price that is less than what any of the competition is able to do2. Differentiation: offering a product or service that is perceived as being unique in the marketplace 3. Focus: focusing on offering products and services to a particular market segment or buyer group, within a segment of a product line, and/or to a specific geographic marketExtended Learning Module A - Computer Hardware and SoftwareWhat is IT and how is it different from MIS?- Information Technology (IT): any computer based tool that people use to work with information and support the information and information processing needs of an organizationWhat is hardware? - Hardware: consists of the physical devices that make up a computer (eg. keyboard, mouse, modem, flash drive, printer)What are the different categories of hardware? - 1. Input: input devices are tools you use to enter information and commands 2. Output: output devices are tools you use to see, hear, or recognize the results of your information processing requests 3. Storage: storage devices are tools you use to store information for use at a later time 4. Processing: the central processing unit (CPU) is the actual hardware that interprets and executes the software instructions and coordinates the operation of all other hardware; random access memory (RAM) is a temporary holding area for the information you're working with, as well as the system and application software instructions that the CPU currently needs 5. Telecommunications: a telecommunications device is a tool you use to send information to and receive it from another person or computer in a network 6. Connecting: connecting devices include such things as USB ports into which you would connect a printer and connector cords to connect your printer to the portWhat is software?- the set of instructions your hardware executes to carry out a specific taskWhat are the different categories of software? - application software (enables you to solve specific problems or perform specific tasks) and system software (handles tasks specific to technology management and coordinates the interaction of all technology devices); system software includes operating system software (controls your application software and manages how your hardware devices work together) and utility software (provides additional functionality to your operating system softwareWhat are the different 'sizes' of computers?- size is related to power and speed, and thus price- smartphone, tablet pc, e-book reader, notebook/laptop, desktop computer, minicomputer/mid-range computer (designed to meet the needs of several people simultaneosly in a small to medium-size business environment), mainframe computer (computer designed to meet the computing needs of hundreds of people in a large business environment), and supercomputer (fastest, most powerful, and most expensive type of computer)What are these different 'sizes' of computers used for?- size is usually related to power and speed, and thus priceWhat is the difference between a bit vs. byte vs. kilobyte vs. ... petabyte?- Bit (binary digit): smallest unit of information that your computer can process- Byte: group of eight bits that represent one natural language character- Kilobyte: ~1000 bytes- Megabyte: ~1 million bytes- Gigabyte: ~1 billion bytes- Terabyte: ~1 trillion bytes- Petabyte: ~1 quadrillion bytesWhat is a CPU?- Central Processing Unit (CPU): the actual hardware that interprets and executes the software instructions and coordinates the operation of all other hardwareWhat is the difference between a control unit vs. ALU vs. cache vs. RAM vs. clock vs. system bus?- Control Unit: component of the CPU that directs what happens in your computer, sends to RAM for instructions and the information it needs- Arithmetic Logic Unit (ALU): component of the CPU that performs arithmetic, as well as comparison and logic operations- Cache: type of memory on the CPU where instructions called up by the CPU wait until the CPU is ready to use them- Random Access Memory (RAM): a temporary holding area for the information you're working with, as well as the system and application software instructions that the CPU currently needs- Clock: frequency at which CPU is running- System Bus: consists of electrical pathways that move information between basic components of the motherboard, including between RAM and


View Full Document

FSU ISM 3003 - Midterm Study Guide

Documents in this Course
CHAPTER 4

CHAPTER 4

43 pages

Exam 2

Exam 2

13 pages

Quiz 2

Quiz 2

15 pages

Test 1

Test 1

11 pages

Test 1

Test 1

14 pages

Test 1

Test 1

14 pages

CHAPTER 1

CHAPTER 1

30 pages

MIDTERM

MIDTERM

6 pages

Quiz #1

Quiz #1

10 pages

Quiz #1

Quiz #1

10 pages

Exam #3

Exam #3

27 pages

Load more
Download Midterm Study Guide
Our administrator received your request to download this document. We will send you the file to your email shortly.
Loading Unlocking...
Login

Join to view Midterm Study Guide and access 3M+ class-specific study document.

or
We will never post anything without your permission.
Don't have an account?
Sign Up

Join to view Midterm Study Guide 2 2 and access 3M+ class-specific study document.

or

By creating an account you agree to our Privacy Policy and Terms Of Use

Already a member?