360 degree Assessment Feedback BMGT364 Fall 2012 360 Degree Feedback Comprehensive assessment of your individual leadership and teamwork characteristics Based on scientifically valid measures From multiple sources yourself peers and classmates One of the Best practices 360 Degree evalua ons are the roughest evalua ons you can get because people hear things about themselves they ve never heard before Jack Welch Former CEO General Electric Copyright 2012 Copyright 2012 Ways to Understand 360 Feedback 1 Understanding my individual characteristics By looking at the absolute scores in the report Who am I how am I different from 3 neutral 5 maximum 1 minimum If your score is higher than 3 and closer to 5 in a certain dimension you may have a strong characteristic in this dimension By comparing your scores with others scores To what degree your score is higher or lower than the averaged score of comparison others Two comparison others 1 your team members and 2 all other students who participated in the survey n 468 Better understand your individual characteristics similar others Report p 2 9 personality traits self beliefs cultural values emotional traits goal orientations conflict management styles Take the difference between your score and the average score of comparison others See how big the difference is in comparison to the standard deviation Copyright 2012 Copyright 2012 How far am I from the comparison others Mean and Standard Deviation Example 1 Personality Traits Extraversion Your assertiveness talkativeness sociability and the tendency to seek stimulation in the company of others 3 2 Mean 2 3 68 95 99 Copyright 2012 Copyright 2012 1 2 My Leadership Abilities and Skills 2 My Leadership Abilities and Skills How am I good bad at leadership Comprehensive assessment of your leadership skills and abilities p 10 14 Emotional intelligence Leadership behaviors task oriented relation oriented transformational and transactional leadership Compare your self assessment scores with your peers averaged evaluation scores Find out your strengths pleasant surprises blind spots and weaknesses In this case the peers SD scores reflect the degree of agreement among the peers Copyright 2012 Copyright 2012 Example 2 Leadership Behaviors Relations oriented leadership consideration The extent to which you see yourself as exhibiting concern for the welfare of the members of the group Your Leadership Diagram T r a n s f o r m a t i o n a l 5 4 3 2 3 4 5 Task Oriented 5 4 3 Pleasant surprise Self assessment Peer assessment Relations Oriented 2 3 4 5 T r a n s a c t i o n a l Blind spot Confirmed strength Copyright 2012 Copyright 2012 3 My Performance in Team Example 3 How am I perceived by others in my Your Performance in Team General Performance Your team members assessment of the quantity quality accuracy and efficiency of your work output team Better understand your performance effectiveness in your team p 15 16 Your performance in team Your relationships with team members Look at the mean and the s d degree of agreement Also compare how your scores are different from the overall ratings across all participants Copyright 2012 Copyright 2012 2 4 My Team Performance Example 4 How is my team performing compared Your Team Task Conflict The extent of arguments about task related or project related issues in your team to other teams Assess your team s key processes p 17 18 Team conflict Team learning and processes Look at the mean and the s d degree of agreement Also compare how your scores are different from the overall ratings across all participants Copyright 2012 Copyright 2012 3
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