BMGT 364 Final Exam Study Guide 360 Degree Assessment Feedback 360 Degree Assessment comprehensive assessment of your individual leadership and teamwork characteristics Based on scientifically valid measures from MULTIPLE SOURCES Scientifically proven concepts with established reliability and validity o Yourself peers classmates Ways to understand your feedback By looking at the absolute scores in the report 1 minimum 3 neutral 5 maximum Score higher than 3 shows you have a strong characteristic in this dimension By comparing your scores to others o Look at what degree you score is higher or lower then the average score o You can compare yourself to you team members and everyone who participated Better understand your individual characteristics o Personality traits o Extraversion your assertiveness talkativeness sociability and tendency to seek stimulation in the company of others o Self beliefs o Cultural values o Emotional traits o Goal orientations o Conflict management Standard Deviation Take the difference between your score and the average see how big the difference is compared to the standard deviation Shows what percentage of people fell in the same range as you 1 SD 68 2 SD 95 3 SD 99 Small standard deviation means your team agreed with you large SD means there was a variety of answers on how people felt you behaved SD refers to how much agreement there was about the rating o My Leadership Abilities Skills A comprehensive assessment of your leadership skills and abilities Emotional Intelligence Leadership Behaviors o Task Oriented o Relationship oriented o Transformational o Transactional Leadership Abilities and Skills The Consideration factor of the assessment The extend to which you see yourself as exhibiting concern for the welfare of members of the group High Medium Low Low Pleasant Surprise Pleasant Surprise Opportunity Medium Pleasant Surprise Opportunity Blind Spot High Strength Blind Spot Blind Spot o o o o My Performance in Team o How am I perceived by others in my team o Your performance in your team o Your relationship with team members o Team performance in general Performance My Team Performance Your teams members assessment of the quantity quality accuracy and efficiency of work output o Assessing your teams key processes o Team conflict o Team Learning Process o Task Conflict the extent of arguments about task related or project related issues in your team Lecture 17 18 Individual Differences What is Personality A set of distinctive patters or orientations in which individuals respond or interact with their environments Individual Differences Ways you can benefit from individual difference It helps you better understand yourself who you are compared with others It helps you better understand others Personality difference One way individuals are different It is the starting point of effective management of other people and of becoming an effective team player Personality is a set of distinctive patterns or orientations in which individuals respond to or interact with their environments o Three reasons personality difference is important 1 Personality is powerful in predicting individual thinking patterns and behavior tendencies 2 It is difficult or almost impossible to change 3 They are developed through out our entire lives Many people do not notice personality difference or do nor appreciate personality difference as normal and natural Usually perceive it as something wrong abnormal or weird Personality differences lead to many interpersonal difficulties or conflicts Personality and individual differences impact organizational behavior because of the link between individual differences and individual level work outcomes o Individual differences shown on the left are on a continuum from relatively fixed at the top moving towards relatively flexible at the bottom The practical application for managers is that they should select employees for positions based on factors that are relatively stable intelligence ability Fixed Individual Differences Intelligence Individual Level Work Outcomes Job Performance Ability Personality Core self evaluations Attitudes Job Satisfaction Turnover Organizational citizenship behaviors Counter productive work behaviors Flexible Emotions Elements of Core self evaluations Self esteem Self Efficacy Locus of Control Emotional Stability MBIT Basis created by Carl G Jung Isabelle Briggs created current 4 dichotomies and the MBTI assessment The Four Preferences 1 Where do you get energy Extroversion and Introversion 2 How do you gather information How do you perceive the world around you Sensing and Intuition 3 How do you come to a decision What are the ways you assess information given to come to a decision Thinking and Feeling 4 How do you deal with the outside world Which do you prefer the perception or the judgment phase Judging and Perceiving 1 Energy Extroversion Introversion Enjoy working with lots of people Wide array of interests Action before reflection When you have a problem you seek friends Think out loud Stimulated by the outside world Take a deep interest in a few things Enjoy working alone or with small groups Reflection before action Think before act Can be Friendly Stimulated by the inner world When you have a problem you seek solitude 2 Perception Sensing Appreciate facts and details What is real tangible Practical 5 senses Intuition Appreciate possibilities insights Theoretical What is possible Future oriented 3 Decisions Thinking Logical analysis to reach conclusions Offer critiques Feeling Base judgments on principles and analysis Use values to reach conclusions Like to create harmony Base judgments on their own or others values 4 Orientation Judging Focus on what needs to be completed Work and play better with a plan Decide quickly Perceiving Seek structure and schedules Work and play better with flexibility Want to include as many ideas as possible Postpone decisions in search of more info Adapt to changing situations 1 5 Factor Model More Comprehensive example of the MBIT You get a high or low score based on each of the five aspects 1 Openness Active seeking of experience for its own sake Tolerating and exploring the unfamiliar 2 Conscientiousness Degree of organization persistence and motivation in goal directed behavior 3 Extraversion Amount and intensity of social interaction Activity level Need for stimulation Capacity for joy 4 Agreeableness Quality of interpersonal orientation 5 Neuroticism Adjustment
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