UMD BMGT 326 - Chapter 3—Electronic Business (E-Business) Systems

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Chapter 3—Electronic Business (E-Business) SystemsTRUE/FALSE1. E-Business is the application of electronic networks (including the Internet) to ex-change information and link business processes among organizations and/or indi-viduals.ANS: T2. Standing data is relatively permanent data stored in master data.ANS: T3. Adding, deleting, or replacing standing data is called transaction processing.ANS: F4. Master data are repositories of relatively permanent data maintained over an ex-tended period of time.ANS: T5. Data maintenance refers to the recording of business event data and transac-tions.ANS: F6. Information processing includes data processing functions related to accounting events, internal operations and financial statement preparation.ANS: T7. Immediate mode is the data processing mode in which there is significant delay between two data processing steps.ANS: F8. Processes that include distribution, manufacturing, and accounting software oper-ations are front office processes.ANS: F9. Periodic mode is the data processing mode in which there can be a significant de-lay between two data processing steps.ANS: T10. Batch processing is the aggregation of several business events over some period of time with the subsequent processing of these data as a group by the informa-tion system.ANS: T11. A device that is not directly connected to the processing computer is referred to as an online device.ANS: F12. In an OLTE system, use of data entry devices allows business event data to be en-tered directly into the information system at the time and place that the event oc-curs.ANS: T13. A computer configuration in which certain equipment is directly connected to the computer is said to be online.ANS: T14. OLRT systems gather business event data at the time of occurrence, update the master data essentially instantaneously, and provide the results arising from the event within a very short amount of time.ANS: T15. Batch mode is the data processing mode in which there is little or no delay be-tween any two data processing steps.ANS: F16. Client/server technology is the physical and logical division between user-ori-ented application programs that are run at the user level and the shared data that must be available through a common database.ANS: T17. VANs are communication networks that link together several different local user machines with printers, databases, and other shared devices.ANS: F18. LANs are communication networks that link up distributed users and local net-works into an integrated communication network.ANS: F19. The Internet is a massive interconnection of computer networks worldwide that enables communication between dissimilar technology platforms.ANS: T20. Web browsers are software programs designed specifically to allow users to view the various documents and data sources available on the Internet.ANS: T21. A private data base service allows all subscribers to access and search external databases, usually through the Internet or other network connection.ANS: F`22. SPAM is unsolicited non-document mail that has largely been eliminated.ANS: F23. A type of intranet, which has been extended to limited external access, is referredto as an extranet.ANS: T24. E-mail is the electronic transmission of nonstandardized messages between two individuals who are linked via a communications network.ANS: T25. EDI is the capture, storage, management, and control of electronic document im-ages for the purpose of supporting management decision making and facilitating business event processing.ANS: F26. EDM is the computer-to-computer exchange of business data in structured for-mats that allow direct processing of those electronic documents by the receiving computer system.ANS: F27. VAN service acts as the EDI "postman."ANS: T28. Internet commerce is computer-to-computer exchange of business event data in structured or semi-structured formats via Internet communication that allows the initiation and consummation of business events.ANS: T29. The benefits of electronic document management include improved staff produc-tivity, reduced cost of handling and storing paper and faster processing.ANS: T30. Applications such as ANSI (X12), and EDIFACT are referred to as transaction soft-ware.ANS: F31. Network providers are companies that provide a link into the Internet by making their directly connected networks available for access by fee-paying customers.ANS: T32. Internet assurance is a service provided for a fee to vendors in order to provide a limited endorsement to users of the vendor's web site that the site is in fact reli-able and event data security is reasonable.ANS: T33. The AICPA Internet assurance program that includes a certification and seal is called VeriSign.ANS: F34. Electronic store fronts are Internet-located resources for displaying goods and ser-vices for sale and for conducting related sales transactions.ANS: T35. Extranet auction markets provide an Internet base for companies to place prod-ucts up for bid or for buyers to put proposed purchases up for bid.ANS: F36. Internet market exchanges enable suppliers to put their products online, by feed-ing into electronic catalogs that sort through alternatives from different suppliers and electronically place an order.ANS: TMULTIPLE CHOICE1. Back office functions include:a. customer interfaceb. supplier interfacec. purchasingd. accountingANS: D2. A byproduct of e-business isa. elimination of sales staffb. increase in accounting staffc. production of hard copy reportsd. increased errorsANS: A3. Increased efficiency in the purchasing function from e-Business includesa. the seller soliciting pricingb. automatic price checking by the computerc. decreased electronic based businesseventsd. none of the aboveANS: B4. The vast majority of e-Business isa. business to customerb. customer to customerc. business to businessd. none of the aboveANS: C5. By selling tickets over the Internet, airlines havea. increased commissions paid to travelagentsb. been able to indirectly reach cus-tomersc. been able to discontinue paying commissions to travel agentsd. none of the aboveANS: C6. Suggesting items to Internet customers based on their buying patternsa. is from the collection and analysis ofcustomer purchase datab. is known as “shop at one location”c. has increased inventory levelsd. none of the aboveANS: A7. Online catalogs can be viewed through a(n):a. browserb. compilerc. plug-ind. viewerANS: A8. According to the text, these represent the


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