Purdue PSY 120 - Psych 120 exam 1 Study Guide (48 pages)

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Psych 120 exam 1 Study Guide



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Psych 120 exam 1 Study Guide

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Pages:
48
School:
Purdue University - Main Campus
Course:
Psy 120 - Elementary Psychology
Elementary Psychology Documents

Unformatted text preview:

9 Trust Justice Ethics Chapter 7 OBHR 33000 Organizational Behavior Professor Habashi LearnSmart Ch 7 Quiz Available 10 12 10 22 Lecture Outline Introduction Trust Justice Ethics Importance of TJE Introduction to Trust Reputation matters For clients want to support the best organizations For employees want to work for the best organizations Trust 3 Sources of Trust 1 Disposition based trust Trust propensity Some individuals are more trusting than others General expectation that others are honest or not Guides us in new interactions Affected by Upbringing Nurturing parents Culture Higher in US than many other countries 3 Sources of Trust 2 Cognition based trust Based on rational assessment Time laden process Develops only after we have enough knowledge about trustworthiness of an individual Trustworthiness 3 Dimensions 1 Ability Skills and expertise 2 Benevolence Belief that good motivates the behavior or actor 3 Integrity Adheres to similar morals and values Trust 3 Sources of Trust 4 Affect based trust Based on feelings Highly related to how much we like an individual Usually a supplement to the other two sources Justice Justice Perceptions employee judgements about whether their work situation is fair Justice Perceptions in organizations have been found to be related to Job Satisfaction Organizational Commitment Job Performance Withdrawal Behaviors Counterproductive behaviors Self perceptions 3 Types of Justice Perceptions 1 Distributive Justice Perceived fairness of decision making outcomes Are they fair when determining pay promotions Heavily predicated on values Distributive Justice 3 Norms Rules of Distributive Justice 1 Equity More outcomes for those with more inputs Generally seen as the fairest When goal is to maximize individual productivity 3 Norms Rules of Distributive Justice 2 Equality All team members receive the same amount of rewards outcomes Best in group work or collaborative settings Building harmony is most important Distributive Justice 3 Norms



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