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6 Job Satisfaction Chapter 4 OBHR 33000 Organizational Behavior Professor Habashi Ch 4 LearnSmart Quiz Available 9 17 9 24 Lecture Outline Introduction to Work Related Attitudes Defining Job Satisfaction Job Satisfaction Values Job Satisfaction Psychological States Job Satisfaction Two factors Factors affecting Job Satisfaction Importance of Job Satisfaction Introduction to Work Related Attitudes Attitude Psychological tendency that is expressed by evaluating a particular entity with some degree of favor or disfavor Eagly Chaiken 1993 Tendency attitudes may change or stay the same Particular Entity often called attitude object can be anything one chooses to evaluate person place thing product etc can be concrete e g Pepsi or abstract e g equality Work related attitudes are attitudes relating to any aspect of work or work settings Introduction to Work Related Attitudes 3 Components of Attitudes 1 Affective emotional reactions and feelings toward your job 2 Behavioral behavior or actions toward your job I go to work everyday 3 Cognitive thoughts beliefs about your job being a software engineer is an important occupation Introduction to Work Related Attitudes Attitude More stable Can be based on emotion cognition or behavior Emotion More fleeting Based on physiological emotion states Defining Job Satisfaction Positive and negative evaluation of one s job Based on both attitudes and emotions in the workplace Describes the level of content a person has with their job Jumped up in the last few years 2013 to 2016 81 to 88 3 Perspectives on Defining Job Satisfaction Job satisfaction as a function of values Job satisfaction as a function of psychological states Job satisfaction as a function of two factors Job Satisfaction Values Value Percept Theory of Satisfaction Job satisfaction depends on the match between valued outcomes and the availability of those outcomes Discrepancy dissatisfaction Size of discrepancy depends on the importance of the outcome Discrepancy Vwant