IUB BUS-M 530 - phillips gully_ch13_final (13 pages)

Unformatted text preview:

Strategic Staffing 3e Phillips Gully Chapter 13 Staffing System Evaluation and Technology 1 The influence of strategic staffing on a candidate ends once the candidate is hired Answer FALSE Diff 1 Skill Concept Objective 1 2 Key performance indicators are the outcomes against which the effectiveness of the staffing system is evaluated Answer TRUE Diff 1 Skill Concept Objective 1 3 Lagging indicators help a company improve its staffing efforts midstream Answer FALSE Diff 1 Skill Concept Objective 1 4 The average time to start is a short term staffing metric Answer TRUE Diff 1 Skill Concept Objective 2 5 Through technology the recruitment process identifies bottlenecks or possible bias and can correct it quickly Answer TRUE Diff 1 Skill Concept Objective 2 6 Cost per hire is a staffing effectiveness metric Answer FALSE Diff 1 Skill Concept Objective 2 7 Evaluating whether the hiring experience and speed are acceptable to candidates is an example of an evaluation of staffing effectiveness Answer TRUE Diff 1 Skill Concept Objective 2 1 Copyright 2015 Pearson Education Inc 8 Six Sigma methodology begins with a process map Answer TRUE Diff 1 Skill Concept Objective 2 9 The DMADV method of Six Sigma stands for Design Measure Analyze Deduce and Verify Answer FALSE Diff 1 Skill Concept Objective 2 10 The balanced scorecard approach bases its assessment of employee performance completely on financial gain to the company Answer FALSE Diff 1 Skill Concept Objective 3 11 The choice of criteria in a balanced scorecard should be based on the company s strategy and goals not on the challenges the company anticipates Answer FALSE Diff 1 Skill Concept Objective 3 12 The balanced scorecard includes strategic operational financial and customer related goals Answer TRUE Diff 1 Skill Concept Objective 3 13 Relying too heavily on r sum screening software can result in a firm overlooking highly qualified candidates who do not match specific criteria Answer TRUE Diff 1 Skill Concept