Unformatted text preview:

COMM 104 Exam 1 Study Guide This study guide is a tool to aid in your preparation for the final exam This study guide is not inclusive of everything on the test meaning you should still review your notes and read the corresponding readings as not all test questions may be based on this study guide Key Terms to Know Communication Sender Receiver Disconnect Trait Personality State Personality Communication Apprehension Assertiveness Argumentativeness Verbal Aggression Communicator Style Hearing Listening Listening Apprehension Critical Thinking Inductive reasoning Deductive reasoning Key Concepts to Know Communication process components of the communication model differences between the linear model interactive model and transactional model of communication how public communication is different from general types of communication the three purposes of public communication i e to persuade to inform to entertain the four types of communication apprehension i e situation based audience based context based trait based types of aggressive messages constructive destructive symbolic physical effects of various traits communication apprehension argumentativeness verbal aggression communicator style on public communication factors problems involved in listening the HURIER model of listening types of questions the three types of memory habits of critical thinkers habits that hinder critical thinking the IDEAS model of problem solving