UB MGO 302 - exam1 keywords (3 pages)

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exam1 keywords

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Pages:
3
School:
University at Buffalo, The State University of New York
Course:
Mgo 302 - Productn & Operatns Mgmt
Productn & Operatns Mgmt Documents
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Wor d Keyword 1 balking 2 benchmarking 3 biomimicry 4 business analytics Chapte r 5 3 1 1 2 5 business unit 2 6 capacity cushion coefficient of 7 determination concurrent 8 engineering 5 9 core competency 2 5 4 3 10 crowdsourcing 4 11 Delphi method 4 12 design capacity diseconomies of 13 scale 14 economies of scale 5 15 effective capacity 16 ethics exogenous 17 variation expert opinion 18 panel finite calling 19 population 20 fishbone diagram 5 1 21 goal alignment 2 22 histogram infinite calling 23 population 24 inprocess wait jury of executive 25 opinion 26 Kendall notation 3 5 5 Definition When an arriving customer decides against joining a line Measuring performance relative to some peer s performance generally identified as best in class The imitation of natural processes and systems Continuous investigation of business performance using large volumes of data A segment of a larger organization usually managed as a profit and loss center Largely idle capacity maintained beyond the expected load level of a system often to absorb unexpected demand Proportion of variation in a dependent variable that is explained by a regression model Integration of a product s design and process development phases to enhance manufacturability Specific ability that distinguishes a business from its competitors Crowd outsourcing combining independent efforts of many people to accomplish a task A qualitative forecasting technique in which experts achieve consensus through a blind process via a facilitator The theoretical maximum output of a system assuming ideal operating conditions 5 5 Increasing average unit cost by increasing volume Decreasing average unit cost by increasing volume The practical maximum output of a system assuming normal operating conditions Principles governing conduct delineating good from bad A nonrepeating deviation in a time series created by a distinct identifiable external influence A small group of highly knowledgeable people who develop prediction through discussion and consensus An environment in which the maximum number of potential arrivals to a waiting line is distinctly restricted Visual model to clarify cause and effect relationships Developing goals compatible among business units and consistent with higher level goals of that organization A bar chart illustrating the relative frequency of occurrences in different categories An environment in which the number of potential arrivals to a waiting line is unrestricted A delay occurring during the provision of a service 4 5 An expert panel composed of managers A labeling system for classifying waiting line models according 4 4 5 3 27 make to order 2 28 make to stock 2 29 manufacturability 3 30 mission 2 31 order qualifiers 2 32 order winners 2 33 Pareto analysis partial productivity 34 measure 3 2 35 planning horizon 36 preprocess wait 37 processes 1 4 5 1 2 38 product life cycle 2 39 quality circle quality of 40 conformance 3 41 quality of design 42 queue 3 5 43 queue discipline 44 queuing theory 5 5 45 rapid prototyping 3 46 regression analysis 4 47 reneging 5 48 responsiveness 49 reverse engineering 4 3 50 scatter diagram scientific 51 management 52 seasonality 3 3 1 4 to their initial assumptions A system that produces low volumes of customized product A system that produces high volumes of standardized product The degree to which a product can be created easily and reliably according to specifications An organization s statement about what it s doing to meet its vision Minimum competitive characteristics necessary to be considered for a customer s order Those characteristics that give a product competitive advantage The use of statistics to identify the factors most influential in a particular outcome of interest A ratio of a particular output to a particular input of an operation The farthest point in the future considered in decision making A delay occurring before any service begins Activities that transform inputs into outputs Generalized pattern of phases in product demand over time from incubation to decline A group of employees that meets regularly to discuss and develop opportunities for continuous improvement of an operation The degree to which the output of an operation meets the producer s expectations The degree to which the output of an operation meets the customer s expectations A waiting line A rule or rules determining the order in which waiting individuals will be served The mathematical modeling of waiting lines Creating physical examples of a design as quickly as possible to allow further assessment and improvement Using mathematical relationships between two or more variables to predict future values When an arriving customer joins a line but then abandons it before being served The degree to which a technique modifies forecasts to reflect recent changes in past data Disassembling and evaluating a competitor s product A graph of paired observations plotted as coordinate points to highight their relationship A methodology stressing the use of data collection and analysis to redesign processes and improve efficiency A repeating pattern within a time series 53 serpentine line 54 strategy 5 1 2 55 supply chain 56 tactics 57 time series 1 1 4 58 tractable 59 utilization 60 vision 5 5 2 Chapter Word Counts Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Total 9 14 12 11 19 65 A single queue of customers waiting in a line that must bend one or more times to fit within the service facility A methodology and resulting plan that identifies the longterm goals of an organization A system consisting of all organizations that play some role in supplying a particular product to a customer Means to pursue strategic goals with available resources Values observed in chronological order Easy to use yields insight with a limited number of calculations Percent of design capacity in use An organization s defining statement about the future


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