UB MGI 301 - CHPT 7 STUDENT (1) (10 pages)

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CHPT 7 STUDENT (1)



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CHPT 7 STUDENT (1)

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Pages:
10
School:
University at Buffalo, The State University of New York
Course:
Mgi 301 - Human Resources Mgt

Unformatted text preview:

How an Organization Invests in People Training Training can Help ensure employees have skills to work with new technology Help employees understand how to work effectively in teams to contribute to product and service quality Improve employee performance which leads to improved business results 7 2 Training can Ensure the company s culture emphasizes innovation creativity and learning Ensure employment security by providing new ways for employees to contribute when jobs change or interests change or skills become obsolete Prepare employees to work more effectively with each other 7 3 Training Competitive Advantage Training facilitates employees learning jobrelated knowledge skills and behavior o Formal Training o Informal Training Continuous learning requires employees to understand the entire work process acquire and apply new skills and share what they have learned 7 4 Training Process 7 5 5 Factors That Influence Employee Performance and Learning 7 6 Ensure Employee Motivation for Learning 7 7 Ensuring Employee Readiness for Learning Let employees know that training s purpose is to improve performance Provide information about the training program and purpose prior to actual training Show employees their peers training success Provide employees feedback that learning is under their control and they have the ability and responsibility to overcome learning difficulties experienced in the program 7 8 How Managers Can Support Training Understand the content Know how training relates Evaluate employees on how they apply training Support employees use of training on the job Ensure they have equipment and technology to apply training Prior to training discuss how to use content Explain why they have been asked to attend Give feedback and recognize those who use content Be a trainer Give time 7 9 Selecting Training Methods Presentation Methods Instructor led classroom instruction Distance learning teleconferencing webcasting Audiovisual techniques Mobile technology Hands



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