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UA OM 300 - Final Exam Study Guide
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OM 300 1st Edition Final Study GuideCh. 10 –Human Resources, Job Design, and Work MeasurementMethods Technique – This analysis focuses on how a task is performed and is used to analyze movement and activities of individuals, materials or machines.What are labor standards? These are the amount of time required to perform a specific job or task. This is important to know to be able to plan effectively and determine appropriate labor requirements costs, and fair work.Ergonomics – Study of the interface between man and machineWhat is work sampling?This estimates the percentage or time workers spend on various tasks which requires random observations to determine how workers spend their time.Standard TimeNormal Time = (Avg Observed Time) x (Rating Factor)Standard Time = Normal Time / (1 - Allowance Factor)Ch. 11– Supply Chain Management StrategyOutsourcing – The transfer of certain internal activities and resources to outside vendors, typically for their efficiency in specialization.What are the differences between having many few suppliers as a sourcing strategy? When companies use a many supplier strategy suppliers compete aggressively with each other and thesupplier is responsible for technology, expertise, forecasting, cost, quality and delivery. This is typically used for commodities. In few suppliers strategy a buyer forms long-term relationships with few suppliers which creates value, but the cost of changing suppliers is huge.What is vertical integration? This is developing the ability to produce goods or service that previously needed to be purchased.Opportunities for an Integrated Supply Chain- Accurate Pull Data- Lot Size Reduction- Single stage control of Replenishment- Vendor Managed Inventory- Collaborative Planning, Forecasting, and Replenishment - Standardization- Electronic Ordering and Funds Transfer- Drop shipping and Special Packaging4 Stages of Supplier Selection1.Supplier Evaluation2.Supplier Development3.Negotiations4.ContractingWhat are the types of distribution systems? Pipelines, multimodal, trucking, railroads, airfreight,waterwaysWhat are some ethical issues to consider in supply chain management?- Loyalty to your organization, dealing fairly and justly with those you work with, have faith in your profession. - Ten ethical standards to consider are: perceived impropriety, conflicts of interest, issues ofinfluence, responsibilities to your employer, supplier and customer relationships, sustainability and social responsibility, confidential and proprietary information, reciprocity, applicable laws, regulations, and trade agreements, and professional competence. Ch. 12 – Inventory Management4 Types of Inventory 1. Raw Material2. Work-In-Process3. Maintenance/Repair/Operating (MRO)4. Finished Goods ABC Analysis – This divides inventory into 3 classes based on their annual dollar volume and is used to establish policies that focus on critical aspects. Class A is the highest annual dollar volume, while class C is the lowest.Cycle Counting – In cycle counting items and counted and records are updated on a periodic basis. This is typically used in combination with ABC to determine the cycle.What are the elements of inventory holding costs? Holding, ordering, and setup costsWhat is the difference between order quantity and reorder point? The reorder point tells when to order, while the order quantity tells how much to order.What is the purpose of safety stock? The purpose of safety stock is create a financial buffer for companies when there is uneven demand in the market.Ch. 16 – JIT, TPS, and Lean OperationsJIT – Just in Time, the continuous and forced problem solving via a focus on throughput and reduced inventoryTPS – Toyota Production System, focus on continuous improvement, respect for people, and standard workplace practicesLean Operations – eliminates waste through continuous improvement and focus on the customer wantsWhat are different attributes of lean operations?This emphasizes understanding the customer.What is the Pull System? This is the concept that results in material being produced only when requested and moved to where it is needed when it is needed.What is the manufacturing cycle time? This is the time between the arrival of raw materials and when the product is finalized and shipped.7 Wastes1. Overproduction2. Queues3. Transportation4. Inventory5. Motion6. Overprocessing7. Defective ProductCh. 17 – Maintenance and ReliabilityWhat is the difference between preventative and breakdown maintenance? Preventative maintenance involves routine inspection and servicing, while breakdown maintenance takes place when there are emergency repairs on broken equipment.What is autonomous maintenance? Employees have the responsibility to observe, check, adjust,clean, and notify others on issues with equipment. This helps to predict failures and even prolongs the life of the equipment.Product Failure Rate (FR) is a basic unit of measurement for reliabilityFR (%) = (Number of Failures / Number of Units Tested) x 100FR (N) = Number of Failures / Number of Unit-Hours of Operating TimeMTBF (Mean Time Between Failures) = 1 /


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UA OM 300 - Final Exam Study Guide

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