ILROB 1220 1st Edition Lecture 11 Outline of Last Lecture I. Effective cultureII. SAS InstituteIII. W.L. Gore and AssociatesOutline of Current Lecture I. Changing culture: is it feasible?II. Ways of changing cultureIII. Overcoming resistance to cultural changeIV. Rules of changing cultureCurrent Lecture: How to Change Organizational CultureI. Changing culture: is it feasible?a. It is virtually impossible to appeal to people to change their values, beliefs, and attitudesb. Changing behavior can challenge cultural norms, and thus, change themc. One must focus on changing employees’ behavior rather than their values and attitudesII. Ways of changing culturea. Replacing peopleb. Changing incentives and controlsc. Changing organizational architectured. Retraining and socializationIII. Overcoming resistance to cultural changea. Involve key players in the planning and execution of changeb. Define benefits of the intended changec. Advertise preservation of the best aspects of the old cultured. Accentuate positive aspects of changese. Communication and info sharing. Avoid rumorsf. Leadership and learning by exampleIV. Rules of changing cultureThese notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.a. The reasons for change must be clear, compelling, and agreed upon by key playersb. Focus on changing behavior – not directly on changing culturec. Effective communication is vital to cultural changed. Adequate efforts must be expanded to reduce resistance to changee. Beware of excessive
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