MANA 3320 1st Edition Lecture 10 Outline of Last Lecture I 13 Methods of Recruiting Externally II Recruiting Metrics III Improving the Effectiveness of Recruiting IV Recognizing Different Career Paths Outline of Current Lecture I 13 Tools of Selection II Film on Interviewing III 8 Interviewing Methods Current Lecture 13 Tools of Selection o 1 Cover letters and unsolicited resumes Unsolicited resumes are used for white collar jobs Cover letters must be sent with resumes o 2 Social networking o 3 Video resumes o Blue collar and office jobs 4 Application forms Meant for blue collar and office jobs Arrest questions are illegal conviction questions are legal Asking when you graduated high school is illegal since it is a backhanded way of determining age o 5 Online applications o 6 Biographical information blanks BIB o 7 Background investigations o 8 Polygraph tests These notes represent a detailed interpretation of the professor s lecture GradeBuddy is best used as a supplement to your own notes not as a substitute o 9 Integrity and honesty tests o 10 Graphology o 11 Medical examinations o 12 Employment tests o 13 Interviews o First 2 5 min makes huge conclusions about candidate due to primacy effect 14 Internet checks and Phone screening Film on Interviewing o o 6 things interviewers look for 1 Mature and realistic and normal 2 The ability to do the job 3 Training and experience 4 Show a willingness to do the job and positive nature 5 How well you get along with others 6 Genuine desire to meet organization s goals 4 steps to successful interviews 1 Self organization Analyzing assets achievements liabilities and goals objective in your resume 2 Interview preparation Research Questions to expect o usually based on work experiences o communication skills analytical skills leadership skills Questions to ask o Asking questions shows you have prepared for the interview and done research What to take o Practice with peers 3 Interview conduct Arrival Appearance Attitude Self control Conveying motivation and enthusiasm Discrimination Multiple interviews 4 Follow up Current resume references list of 10 questions letters of recommendation pen paper portfolio or samples of work Thank you letters 8 Interviewing methods o o o o 1 Nondirective interview Applicant determines the course of discussion while the interviewer refrains from influencing the applicant s remarks Open ended questions 2 Structured interview An interview in which a set of standardized questions having an established set of answers is used Most favored by courts Most valid technique 3 Situational interview An interview in which an applicant is given a hypothetical incident and asked how they would respond A mini test of how you would do on the real job Given common hypothetical incident of the job and asked how they would handle it 4 Behavioral description interview o An interview in which an applicant is asked questions about what he or she actually did in a given situation Asks about actual work events 5 Panel and sequential interview An interview in which a board of interviewers questions and observes a single candidate
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